Dirktator

Where we've been, what happened, and what's next Hey everyone, I owe you all an explanation, and a big thank you first. The patience and the kind messages over the last few weeks have meant a lot to me and the rest of the team. A bunch of you have been asking what actually happened, and who our old host was, so I'm just going to lay it all out. For 15+ years we ran Simtropolis on a dedicated server over at WHC.ca. They were good to us for a long time. What happened recently is that we missed a renewal payment, and then I missed the warning emails that came after it. By the time I caught it, we were already a day past their cutoff and the server had been pulled offline. We got in touch right away, paid the invoice, and were told the server would be brought back online. Then came the gut-punch. Instead of restoring it, they wiped the machine and handed it back to us completely blank. Everything was gone. I won't pretend I wasn't upset. But I also need to be straight with you about our end of it. We didn't have proper off-site backups, and we absolutely should have. That one is on us, and trust me, it's a lesson learned. Thankfully, CB and Cori have been much more diligent with some periodic backups so we weren't completely left in the lurch. Just mostly. But the better news is where we are now. We've rebuilt everything on a new host, Hetzner, and I have to say we're really happy with them so far. The hardware has been rock solid and their support has been genuinely excellent. The forum, your accounts, your posts, and the huge majority of our history are all back and running. We've also got automated off-site backups going already, with a more complete system on the way, so we are never doing this dance again. We've been through rough patches before and come out the other side just fine, and we'll do it again, only a lot better protected this time around. Thanks for sticking with us, thanks for caring, and thanks for your patience while we got the lights back on. Anyway. Back to building cities!

Thank you guys for all your support through this! Big shout out to CB and Cori who worked tirelessly to get things patched together in the back end.

Thanks, all.. I'm still curious to know if these continue to pop up for folks from time to time!