Rollback rollback again and again

[jamesg5000 0]

Love building things 4 times becuase it fails to process and have to rollback.....guess thats one way to turn an hour experience into four. You get gameplay for your money

[g5todd 5]

to bad its not walmart

[Dirktator 2,306]

Agreed, this is a really terrible problem that should not be happening 3+ weeks after ship. I've lost more than a few cities myself.

[Haljackey 17,242]

All the more reason for a save feature. I think it's pretty clear that the cloud is not reliable for SC13.

 

I suffer from crash-to-desktop issues in SC4 from time to time, but at least I can load to the last save if there's an issue. Not possible with this game. I have never been able to roll back a city either... Nothing happens when I click it.

[morriswalters 16]

For what it's worth, I've had several rollbacks and the latest ones have been recoverable.  What I'm curious about is what exactly causes it.  The program doesn't fault and terminate.  It's more like the save is corrupted when transmitted, not locally at all.  In at least one case I did something dumb and terminated the game from program manager and recovered to an earlier state without my mistake and without rolling back.

[Cyclone Boom 16,830]

The fact is, relying on the cloud to store data is not reliable, so it should never be depended on as a last resort. Having a simple option to save data locally would solve many of these issues. The local data could easily be synced with the server -- either automatically, or at the player's discretion.

[NCGAIO 562]

Re: EA ( ONLY ) reply on city rollbacks

 

EA reply on city rollbacks

Options  03-19-2013 10:12 AM

 

Re: city rollbacks

From:  eafrancois

Sent: 03-19-2013 06:53 AM - Add eafrancois to FriendsIgnore eafrancois

 

As far as I know, the team's still working on it.

________________________________________________

 

LOL that's it?  Thanks for that.  At least someone responded I guess.

 

Interesting to know why there is no answer in the forum ...

 

Why are the patches focusing on trivial balancing issues rather than the complete SHOWSTOP...

 

 

The fact is, relying on the cloud to store data is not reliable, so it should never be depended on as a last resort. Having a simple option to save data locally would solve many of these issues.

 

Have you any doubt about it?

Today : EA answer HQ

- 1530 - . [info Request] Missing City - last 03-28-2013

- 1448 - . [info request] Cannot process this city at this time.- last 03-28-2013

- 1326 - . [info Request] From Players experiencing Rollbacks - last 03-28-2013

- 715 - . [info Request] Unable to Load City at this Time.- last 03-28-2013

- 196 - . [info Request] Lost Progress.- last 03-28-2013

[beebs 129]

All the more reason for a save feature. I think it's pretty clear that the cloud is not reliable for SC13.

 

I suffer from crash-to-desktop issues in SC4 from time to time, but at least I can load to the last save if there's an issue. Not possible with this game. I have never been able to roll back a city either... Nothing happens when I click it.

I've got a similar problem.. I can't seem to do anything with my one city. Won't load (just sits on the loading screen for eternity), won't let me roll back.. it's already been built up, so I guess it's not THAT big of a loss to the region as a whole (the region still acts like it's there and everything is fine) but it would be nice to know that I can at least get into it if I need to..

[macbroue 2]

Few questions for people experiencing rollbacks..

 

Are you guys playing your cities on more than one computer ? (computer at home or at work)

 

Are you playing with anti-virus ON ?

 

Does it take like 5 minutes to load your city ?

Does it take more than a minute for synching your cities when you quit the game ?

[AlexMBrennan 11]

What I'm curious about is what exactly causes it.

My money is on client data not matching server data for some reason - bugs, transmission errors, people fiddling with memory editors, etc. What do you do when the client wants to build a nuclear power plant with money the server doesn't think exists?

[Yaffle 29]

Few questions for people experiencing rollbacks..

 

Are you guys playing your cities on more than one computer ? (computer at home or at work) NO

 

Are you playing with anti-virus ON ? YES, THIS IS WINDOWS

 

Does it take like 5 minutes to load your city ? CAN TAKE TOO LONG TO WAIT (OVERNIGHT)

Does it take more than a minute for synching your cities when you quit the game ? NO - 30 SECONDS MAX

[jas19illini 2]

I've had to rollback 6-7 times in a row now over the course of two days. This is getting really F'in annoying. The game is so broken.

[TuPhat 27]

This is really strange.   I've only had one rollback the entire time I've played and I only lost about 5 minutes of stuff.    I feel sorry for everyone who is constantly rolling back.  It must be frustrating.

[jas19illini 2]

Anyone know who we contact (from maxis) about our cities not being able to load properly and having to continuously rollback?

[Vaikin 10]

This is really strange.   I've only had one rollback the entire time I've played and I only lost about 5 minutes of stuff.    I feel sorry for everyone who is constantly rolling back.  It must be frustrating.

I had a city rollback 4 or 5 times in 5 minutes. Once, it had to be rolledback and then when I entered, it instantly failed to process and had to rollback again...

 

After that insanity, no issues loading for a week. Then it happened again(different city). 3-5 rollbacks within a few minutes. Why the hell wouldn't it save locally and then sync it online? bah.

[beebs 129]

Anyone know who we contact (from maxis) about our cities not being able to load properly and having to continuously rollback?

I know they are actively looking into the rollback issues, a Maxoid tweeted that they were looking into it.. Not 100% sure if they're looking into the loading issues.. it might even be related to the rollback issues. A polite tweet to one of the Maxis guys would at least make sure they're aware of the issue. Unless I'm missing it, I can't actually find a support link on the official site, aside from on the Maxis forums (which I would expect they do comb through to find issues that have cropped up.)

[wonk68 0]

Im getting constant roll backs, happened about 5 times today on one city, really peeing me off now, please MAXIS/EA get it sorted.

 

A disgruntled customer & not the only one im sure.

[NCGAIO 562]

Simcity finally free of RollBack .... second says EA answer HQ.

 

 

 

The solution is explained in the links below 

 

 -  Temp fix for city not processing

 

 - Temp fix for city not processing

 

How EA forum is bringing together any link that cite the word " RollBack" as  problem...

 

today - -  How Many Of You Have Lost A City Due To a Rollback?

 

.               Rollbacks are UNACCEPTABLE

 

 

I think we should all disclose the maximum the links above to fix this problem that plagues those who lose their cities and do not know it.

 

Finally we can all expect to soon the fix all the problems since they are finding more tricks that consumers can use to patch the defective product purchased.

[NCGAIO 562]

   - Thank you ... certainly a lot more people will know and be able to use this solution now that the post came here because as new news or topico the matter maybe  does not would have the same reach.

 

Either way it's nice to know they follow this forum and struggled for a solution to this problem that had the highest number of complaints.

 

Now just spreading the solution and everyone will be free to lose what was saved in the game.!

[ArchDan 0]

lost a city i spend min 30hrs on because of this bs problem... ea is getting sooo much bad hype.. and the funny thing is they can give all the games they want away for free but if the same probs just keep happening.. free games or not.. no gamer is gunna be happy... Oh and i almost forgot to mention, not having any direct support for suffering gamers experiencing such torture, is SUCHHHH a poor business move EA.. Who is running this company my god..  

[NCGAIO 562]

The fact is, relying on the cloud to store data is not reliable, so it should never be depended on as a last resort. Having a simple option to save data locally would solve many of these issues. The local data could easily be synced with the server -- either automatically, or at the player's discretion.

 

 

Here It is not a matter of choice  but simply logic because an Simcity MMO where your actions have consequences for other players must have a reginal map hosted on a server with the data update automatically.

 

Were otherwise there would be no real-time synchronization possible between cities or  a regional market as well  for large works.

 

Discussing local save then only it is possible for a single-player mode where nothing you do interferes with the game of others but we all know that hardly it will happen.

 

We have another example out now with CIM2 which also goes to the Multiplayer but certainly with much less interaction between the actions of mayors.