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Crashes to Desktop

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I find it quite irritating when SC4 decides that I am done playing for the day!

I don't know how specific I can be, but how come the game crashes randomly after a certain period of time? I am running SC4 on Vista, and I hear a certain sound coming from the hard drive, and that is when I know the game is about to crash. When I hear it, the game freezes, I can't save quickly, and within two seconds, my desktop appears.

Are there patches or any fixes for this problem?

Thank you very much.

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These are the two most common sources of a CTD (Crash to desktop)

1. Hovering a puzzle piece over a transit-enabled lot, like a GLR piece over a GLR station.

2. Multi-core overage. Set SC4 to one core for multicore CPUs.

Hope this helps!

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These are the two most common sources of a CTD (Crash to desktop)

1. Hovering a puzzle piece over a transit-enabled lot, like a GLR piece over a GLR station.

2. Multi-core overage. Set SC4 to one core for multicore CPUs.

Hope this helps!

I don't get crashes very often but it must be core overage since it crashes at totally random places/times. How do I set SC4 to one core?

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Right click on the SC4 icon on your desktop and go to Properties. There's a box called Target and inside it says "C:\Program Files\Maxis......exe" After the ending quotation mark, put a space and then type -CPUcount:1

 

SC4 should never crash again. If it does, it means you either have a plugins problem or you hovered a puzzle piece over a TE lot.

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The in-game save is CTRL+s. Drop it into the input now and then, and the game will do a garbage collect and give you a checkpoint. I do one when I am building a new city every time I add to my water pipes, and if I have been doing a lot of zoning or building. I can play for hours without any crash.

Bye the way, when you get this flurry of disk activity what is happening is an exception report dump.

How often do you run file system maintenance on your machine?

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Right click on the SC4 icon on your desktop and go to Properties. There's a box called Target and inside it says "C:\Program Files\Maxis......exe" After the ending quotation mark, put a space and then type -CPUcount:1. SC4 should never crash again. If it does, it means you either have a plugins problem or you hovered a puzzle piece over a TE lot.

I also run SC4 in a custom resolution, so is it ok to put that after the custom resolution text?

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Right click on the SC4 icon on your desktop and go to Properties. There's a box called Target and inside it says "C:\Program Files\Maxis......exe" After the ending quotation mark, put a space and then type -CPUcount:1. SC4 should never crash again. If it does, it means you either have a plugins problem or you hovered a puzzle piece over a TE lot.

I also run SC4 in a custom resolution, so is it ok to put that after the custom resolution text?

Yes, it's fine. It doesn't matter what order the command line parameters are in, so long as they are separated by 1 space.

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I find that SC4 crashes to desktop for me when there is a large 'graphic' change. Like when I zoom out too quick, or when I place a new landmark/reward, or when I scroll through the city too fast. Usually, when I hear the hard drive crunching away trying to render the graphics, I wait patiently for the computer to 'catch up' before doing anything else. I also find that before playing SC4, if I go to task manager and end any unnecessary processes,this greatly reduces the crash to destop instances.

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I am having a heck of a time keeping SC4 from CTD lately. I have uninstalled all my plugins and began the slow painful process of weeding out possible bad files. I have not had any success and the Exception report that I keep getting is as follows:

Exception time: 11/23/2012, at 03:21:14.

Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

Current thread ID: 5932 (0x0000172c).

Version information:

Application/module path: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe

Application/module version name: SimCity 4

Application/module version: 1.1.610.0

System version: Windows NT 5.1

System memory: 1024 Megabytes total, 1024 Megabytes free.

Exception module: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe.

Exception address: 0x00751c45. Section:Offset: 0x01:0x0034ac45.

Registers

EAX: 00000000

EBX: 02c11c14

ECX: 00000000

EDX: 13dbc214

ESI: 287ca414

EDI: 02c11c14

CS:EIP: 0023:00751c45

SS:ESP: 002b:0018fac0 EBP:287ca414

DS:002b ES:002b FS:0053 GS:002b

Flags: 00210246

Loaded Modules

Address Size Module Path

----------------------------------------------------------------------------------------------

0x00400000 8158830 SimCity 4.exe C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe

0x77580000 1572864 ntdll.dll C:\Windows\SysWOW64\ntdll.dll

0x75990000 1114112 kernel32.dll C:\Windows\syswow64\kernel32.dll

0x76f50000 290816 KERNELBASE.dll C:\Windows\syswow64\KERNELBASE.dll

0x75850000 655360 ADVAPI32.dll C:\Windows\syswow64\ADVAPI32.dll

0x768f0000 704512 msvcrt.dll C:\Windows\syswow64\msvcrt.dll

0x76e70000 102400 sechost.dll C:\Windows\SysWOW64\sechost.dll

0x769b0000 983040 RPCRT4.dll C:\Windows\syswow64\RPCRT4.dll

0x74fd0000 393216 SspiCli.dll C:\Windows\syswow64\SspiCli.dll

0x74fc0000 49152 CRYPTBASE.dll C:\Windows\syswow64\CRYPTBASE.dll

0x714b0000 28672 WSOCK32.dll C:\Windows\system32\WSOCK32.dll

0x75ad0000 217088 WS2_32.dll C:\Windows\syswow64\WS2_32.dll

0x76fa0000 24576 NSI.dll C:\Windows\syswow64\NSI.dll

0x75690000 1806336 WININET.dll C:\Windows\syswow64\WININET.dll

0x75500000 16384 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll

0x75590000 1048576 user32.DLL C:\Windows\syswow64\user32.DLL

0x75c10000 589824 GDI32.dll C:\Windows\syswow64\GDI32.dll

0x76f40000 40960 LPK.dll C:\Windows\syswow64\LPK.dll

0x758f0000 643072 USP10.dll C:\Windows\syswow64\USP10.dll

0x76ce0000 20480 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

0x76cf0000 16384 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

0x75510000 356352 shlwapi.DLL C:\Windows\syswow64\shlwapi.DLL

0x769a0000 16384 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll

0x74d60000 36864 version.DLL C:\Windows\system32\version.DLL

0x77550000 12288 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

0x76cd0000 12288 normaliz.DLL C:\Windows\syswow64\normaliz.DLL

0x75040000 2088960 iertutil.dll C:\Windows\syswow64\iertutil.dll

0x75ca0000 12886016 SHELL32.dll C:\Windows\syswow64\SHELL32.dll

0x700d0000 466944 DSOUND.dll C:\Windows\system32\DSOUND.dll

0x75240000 1425408 ole32.dll C:\Windows\syswow64\ole32.dll

0x72df0000 204800 WINMM.dll C:\Windows\system32\WINMM.dll

0x711f0000 151552 POWRPROF.dll C:\Windows\system32\POWRPROF.dll

0x76fe0000 1691648 SETUPAPI.dll C:\Windows\syswow64\SETUPAPI.dll

0x75aa0000 159744 CFGMGR32.dll C:\Windows\syswow64\CFGMGR32.dll

0x76c40000 585728 OLEAUT32.dll C:\Windows\syswow64\OLEAUT32.dll

0x75570000 73728 DEVOBJ.dll C:\Windows\syswow64\DEVOBJ.dll

0x6f5f0000 819200 OPENGL32.dll C:\Windows\system32\OPENGL32.dll

0x711c0000 139264 GLU32.dll C:\Windows\system32\GLU32.dll

0x72660000 946176 DDRAW.dll C:\Windows\system32\DDRAW.dll

0x72650000 24576 DCIMAN32.dll C:\Windows\system32\DCIMAN32.dll

0x72ad0000 77824 dwmapi.dll C:\Windows\system32\dwmapi.dll

0x71720000 135168 MSVFW32.dll C:\Windows\system32\MSVFW32.dll

0x72bb0000 540672 COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll

0x75bb0000 393216 IMM32.dll C:\Windows\syswow64\IMM32.dll

0x75430000 835584 MSCTF.dll C:\Windows\syswow64\MSCTF.dll

0x74e80000 311296 apphelp.dll C:\Windows\system32\apphelp.dll

0x6e870000 2195456 AcGenral.DLL C:\Windows\AppPatch\AcGenral.DLL

0x72af0000 524288 UxTheme.dll C:\Windows\system32\UxTheme.dll

0x71710000 61440 samcli.dll C:\Windows\system32\samcli.dll

0x73c70000 81920 MSACM32.dll C:\Windows\system32\MSACM32.dll

0x73830000 12288 sfc.dll C:\Windows\system32\sfc.dll

0x711b0000 53248 sfc_os.DLL C:\Windows\system32\sfc_os.DLL

0x74ee0000 94208 USERENV.dll C:\Windows\system32\USERENV.dll

0x74ed0000 45056 profapi.dll C:\Windows\system32\profapi.dll

0x76d30000 1183744 urlmon.dll C:\Windows\syswow64\urlmon.dll

0x75030000 16384 api-ms-win-downlev C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll

0x74d70000 73728 MPR.dll C:\Windows\system32\MPR.dll

0x74df0000 577536 AcLayers.dll C:\Windows\AppPatch\AcLayers.dll

0x74d90000 331776 WINSPOOL.DRV C:\Windows\system32\WINSPOOL.DRV

0x6dcc0000 2461696 AcXtrnal.DLL C:\Windows\AppPatch\AcXtrnal.DLL

0x711a0000 24576 SHUNIMPL.DLL C:\Windows\system32\SHUNIMPL.DLL

0x71190000 53248 SortServer2003Comp C:\Windows\system32\SortServer2003Compat.dll

0x10000000 315392 guard32.dll C:\Windows\SysWOW64\guard32.dll

0x74d50000 28672 fltlib.dll C:\Windows\system32\fltlib.dll

0x76e60000 20480 psapi.dll C:\Windows\syswow64\psapi.dll

0x00d20000 225280 HydraDMH.dll C:\Program Files (x86)\ATI Technologies\HydraVision\HydraDMH.dll

0x71630000 106496 tv_w32.dll C:\Program Files (x86)\TeamViewer\Version8\tv_w32.dll

0x6c240000 159744 CRTDLL.dll C:\Windows\system32\CRTDLL.dll

0x73380000 1695744 comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll

0x75b20000 536576 CLBCatQ.DLL C:\Windows\syswow64\CLBCatQ.DLL

0x70f70000 1003520 propsys.dll C:\Windows\system32\propsys.dll

0x73640000 135168 ntmarta.dll C:\Windows\system32\ntmarta.dll

0x76e90000 282624 WLDAP32.dll C:\Windows\syswow64\WLDAP32.dll

0x6f590000 335872 rasapi32.dll C:\Windows\system32\rasapi32.dll

0x71150000 86016 rasman.dll C:\Windows\system32\rasman.dll

0x03740000 294912 SimCity 4 Extra Ch C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\Plugins\SimCity 4 Extra Cheats Plugin.dll

0x6d9e0000 954368 aticfx32.dll C:\Windows\system32\aticfx32.dll

0x70970000 102400 atiu9pag.dll C:\Windows\system32\atiu9pag.dll

0x72ea0000 90112 CRYPTSP.dll C:\Windows\system32\CRYPTSP.dll

0x72e60000 241664 rsaenh.dll C:\Windows\system32\rsaenh.dll

0x70a00000 94208 bcrypt.dll C:\Windows\system32\bcrypt.dll

0x709c0000 249856 bcryptprimitives.d C:\Windows\SysWOW64\bcryptprimitives.dll

0x6dad0000 2019328 atklumdisp.dll C:\Windows\system32\atklumdisp.dll

0x6d480000 5582848 atiumdag.dll C:\Windows\system32\atiumdag.dll

0x6d1e0000 2736128 atiumdva.dll C:\Windows\system32\atiumdva.dll

0x73d40000 233472 MMDevApi.dll C:\Windows\System32\MMDevApi.dll

0x73ca0000 221184 AUDIOSES.DLL C:\Windows\system32\AUDIOSES.DLL

0x72e40000 32768 Secur32.dll C:\Windows\system32\Secur32.dll

0x71170000 16384 api-ms-win-downlev C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll

0x73340000 245760 mswsock.dll C:\Windows\system32\mswsock.dll

0x74480000 24576 wship6.dll C:\Windows\System32\wship6.dll

0x73240000 114688 IPHLPAPI.DLL C:\Windows\system32\IPHLPAPI.DLL

0x73230000 28672 WINNSI.DLL C:\Windows\system32\WINNSI.DLL

0x73ce0000 28672 avrt.dll C:\Windows\system32\avrt.dll

0x73550000 962560 DbgHelp.dll C:\Windows\system32\DbgHelp.dll

Call stack:

(Debug information (.pdb files) appears to be absent).

0x0001:0x0034ac45 C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe.

Stack data: (ESP is 0x0018fac0)

0x0018f940 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0018f960 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0018f980 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0018f9a0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0018f9c0 d6b35d3f 5d83ecbe 00000000 0aafa93e feffff3e 8ed34c3f 00000080 14ef5745

0x0018f9e0 e0bf8a45 2207ee45 0000803f 7b239000 200ac202 000ac202 e008c202 100ac202

0x0018fa00 f009c202 e008c202 6009c202 3cfa1800 e008c202 3cfa1800 6009c202 2009c202

0x0018fa20 6009c202 00000000 10000000 1408c202 1c08c202 2009c202 0000803f b12b9000

0x0018fa40 00000000 00000000 0000a046 00008046 0080003c 0000003f 1408c202 1c08c202

0x0018fa60 b1000000 00000000 02023143 0000003f 0000c03f b813ac00 a0697500 00010000

0x0018fa80 426a7500 14a47c28 6e4b7500 00000000 00000000 00007a43 14a47c28 0000a0c1

0x0018faa0 e2217d00 04000000 05000000 141cc102 14a47c28 391c7500 01000000 00000000

0x0018fac0 141cc102 14a47c28 00000000 00000000 7c6c7500 141cc102 00000000 14a47c28

0x0018fae0 141cc102 d5b97500 141cc102 00000000 98fb1800 00000000 245e6517 f4b88829

0x0018fb00 e1397c00 141cc102 20a10700 245e6517 43b17c00 2028c202 f47d7401 ffffff00

0x0018fb20 01fb1800 9b5e7f00 2028c202 00000100 148cbf02 0000003f 60693840 00000000

0x0018fb40 0000e03f dcec9900 64698b0a 2028c202 14beb21a 00000000 00008041 ed885b77

0x0018fb60 d4d47501 16000000 00000000 00000000 00000000 934aa600 488cbf02 8cfb1800

0x0018fb80 148cbf02 00050000 14beb21a 00000000 00000000 00050000 fcfb1800 8abd9900

0x0018fba0 2028c202 14beb21a 42ee9900 d4255f03 14beb21a 148dbf02 00000000 00008041

0x0018fbc0 00000000 00000000 16000000 00000000 00000000 00000000 00000000 00000000

0x0018fbe0 00000000 3409bf02 2028c202 148dbf02 04247628 64698b0a 00050000 60fc1800

0x0018fc00 8abd9900 14beb21a 148dbf02 42ee9900 148dbf02 148dbf02 00000000 d00dc002

0x0018fc20 0031e002 1410072f 00000000 16000000 00000000 00000000 00000000 00000000

Instruction data: (EIP is 0x00751c45)

0x00751bc5 b4 00 8b 04 b0 8b 0d 00 cb b4 00 8b 0c b1 48 3b c1 7e 10 50 51 56 8b cf e8 be a8 00 00 8b 15 f8

0x00751be5 ca b4 00 8b 83 a0 00 00 00 46 3b f0 7c c1 8b cf e8 26 a8 00 00 5f 5e b0 01 5b c2 04 00 0f 8c 76

0x00751c05 ff ff ff 5f 5e b0 01 5b c2 04 00 53 8b 5c 24 08 55 56 57 8b e9 6a 01 8b cb e8 2d 1c 08 00 6a 05

0x00751c25 6a 04 8b cb e8 42 05 08 00 6a 00 6a 01 8b cb e8 b7 1c 08 00 a1 34 cb b4 00 8b 0c 85 c0 ca b4 00

0x00751c45 8b 11 8b 02 6a 00 50 8b cb e8 5d 1c 08 00 6a 01 8b cb e8 c4 04 08 00 8b 7c 24 18 85 ff 0f 84 83

0x00751c65 00 00 00 8b cf e8 d1 a6 00 00 8b 0d 84 cb b4 00 8b 15 1c cb b4 00 6a 01 89 0d dc cc b4 00 52 8b

0x00751c85 cf e8 75 a7 00 00 8b b5 a4 00 00 00 3b b5 ac 00 00 00 7d 46 8b 15 f4 ca b4 00 90 80 3c 32 00 75

0x00751ca5 08 8a 44 32 01 84 c0 74 26 a1 fc ca b4 00 8b 04 b0 8b 0d 00 cb b4 00 8b 0c b1 48 3b c1 7e 10 50

If anyone can help me hunt down my issue and how to read this report that would be awesome!!

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I find that SC4 crashes to desktop for me when there is a large 'graphic' change. Like when I zoom out too quick, or when I place a new landmark/reward, or when I scroll through the city too fast. Usually, when I hear the hard drive crunching away trying to render the graphics, I wait patiently for the computer to 'catch up' before doing anything else. I also find that before playing SC4, if I go to task manager and end any unnecessary processes,this greatly reduces the crash to destop instances.

I had the same problem. probably receive the same answers here as you'll find there.

I am having a heck of a time keeping SC4 from CTD lately. I have uninstalled all my plugins and began the slow painful process of weeding out possible bad files. I have not had any success and the Exception report that I keep getting is as follows: Exception time: 11/23/2012, at 03:21:14. Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION. Current thread ID: 5932 (0x0000172c). Version information: Application/module path: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe Application/module version name: SimCity 4 Application/module version: 1.1.610.0 System version: Windows NT 5.1 System memory: 1024 Megabytes total, 1024 Megabytes free.

.....

If anyone can help me hunt down my issue and how to read this report that would be awesome!!

I'm sure A Nonny Moose will be able to better help you with this. But if I can make one suggestion, try to increase the amount of RAM in your computer, if possible.

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I am having a heck of a time keeping SC4 from CTD lately. I have uninstalled all my plugins and began the slow painful process of weeding out possible bad files. I have not had any success and the Exception report that I keep getting is as follows:

Exception time: 11/23/2012, at 03:21:14.

Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

Current thread ID: 5932 (0x0000172c).

Version information:

Application/module path: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe

Application/module version name: SimCity 4

Application/module version: 1.1.610.0

System version: Windows NT 5.1

System memory: 1024 Megabytes total, 1024 Megabytes free.

Exception module: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe.

Exception address: 0x00751c45. Section:Offset: 0x01:0x0034ac45.

Registers

EAX: 00000000

EBX: 02c11c14

ECX: 00000000

EDX: 13dbc214

ESI: 287ca414

If anyone can help me hunt down my issue and how to read this report that would be awesome!!

Please don't post more of an exception report than the amount I have quoted. We don't have load maps or sources so they are useless.

Meanwhile, I am not surprised you crashed. You are missing both of the published patches. Go to sc4devotion. Scroll down to the EA Support button and click it. Accept the agreement. For version 610, choose first the EP1 patch for North America and apply it. Then move to the BAT page and get the patch from the second frame. These updates will take you first to version 638, then on to 640. At this point you will have the complete game.

There are many issues other than lack of code that may cause your game to crash. I suggest you examine the CTD threads in

Bugs and Technical Issues. This old meat has been chewed many times, and I don't propose to chew it again.

Since I posted this, a moderator has moved this thread to B&TI.


  Edited by A Nonny Moose  

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Hello, sorry for bumping up this topic but my game's also crashing randomly while i play. I tried to follow Indiana Joe's instructions, but in my "target-box" it only says "SimCity 4 Deluxe" and I can't change anything.

I bought the game from Origin(So it should work without problem already); do any of you know what I should do?

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Somewhere in that mess that Origin installs there should be a place to insert command line options. I have only the version you can get from regular suppliers who don't want you on-line when you run the game. You will have to research this yourself by using windows explorer to see where they have put things.

Perhaps some other user of that version can help you.

This is one of the reasons to watch out for specialized downloaders who want you to deal with them all the time. They set up a non-standard structure, and you have to either dig for the proper options or suffer without them. They are only interested in gathering stats from you, so why they abandoned the game-install set up after 10 years must have an ulterior motive.

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  • Original Poster
  • The in-game save is CTRL+s. Drop it into the input now and then, and the game will do a garbage collect and give you a checkpoint. I do one when I am building a new city every time I add to my water pipes, and if I have been doing a lot of zoning or building. I can play for hours without any crash.

    Bye the way, when you get this flurry of disk activity what is happening is an exception report dump.

    How often do you run file system maintenance on your machine?

    What do you mean by "Drop it into the input," A Nonny Moose? I run system maintenance about once a month or more, if C-Cleaner counts.

    I tried the "-CPUcount:1" and my game hasn't crashed the way it has been ever since. Does adding this on force the game to run on one core?

    By the way, thank you all for the responses.

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    'Drop it into the input' means exactly that. Once every 15 minutes or so type CTRL+s. Regular saves take a few seconds, but a stitch in time ...

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    I tried the "-CPUcount:1" and my game hasn't crashed the way it has been ever since. Does adding this on force the game to run on one core?

    That's precisely what it does. SimCity 4 is old enough that it's not multicore friendly. A shame, since it would allow me to run the game at higher graphics settings (especially those darn shadows).

    As far as the Origin version of the game goes, that's out of my jurisdiction. If they don't install the game like a normal program, you are quite possibly screwed. I bet there's some backwards solution though.

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    Hello, sorry for bumping up this topic but my game's also crashing randomly while i play. I tried to follow Indiana Joe's instructions, but in my "target-box" it only says "SimCity 4 Deluxe" and I can't change anything.

    I bought the game from Origin(So it should work without problem already); do any of you know what I should do?

    Origin, by default, installs games to C:\Program Files\Origin Games\ (might be C:\Program Files (x86)\ on Vista; I don't know, still on XP :D ). The Origin version of SC4 is 1.1.641.0, which is newer than the BAT update (1.1.640.0), and I believe that the Origin version is already patched to use only one thread, so your crashes shouldn't be related to that. One downside of the Origin version (which I think is the same as the Steam version) is that the BAT installer doesn't recognise its existence, even if you temporarily change Origin's install directory to C:\Program Files\Maxis\

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    I find that SC4 crashes to desktop for me when there is a large 'graphic' change. Like when I zoom out too quick, or when I place a new landmark/reward, or when I scroll through the city too fast. Usually, when I hear the hard drive crunching away trying to render the graphics, I wait patiently for the computer to 'catch up' before doing anything else. I also find that before playing SC4, if I go to task manager and end any unnecessary processes,this greatly reduces the crash to destop instances.

    I have the same problems, I think it happens because I play on laptop.

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    I have the same problems, I think it happens because I play on laptop.

    I don't think so. The crash does happens with both my old computer and my laptop.

    Usually, the trigger of CTD is bugs, while some other factors, like multi-core computer or opening some programs at once that may cause the computer become overwhelmed, sometimes, may cause the CTD as well, though most times, the trigger is bugs which caused by playing the game in hurry or problems with custom contents (like conflicts between mods and missing dependencies).

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    Once all the "fixes" have been employed, there should be crashes only with hovering TE puzzle pieces over TE lots. Others may be caused by overloading the input queue with too many mouse wheel clicks. Remember, one click is one zoom level. Jamming the wheel over more than five clicks will usually cause a crash.

    If you want a quick zoom use the numeric keys 1-6. There are only five zoom levels, however. 6 is a stick on for UDI and really is only a pixelated 5.

    Where I would expect some difficulties would be running on Windows 8 which seems to have had the WoW features ripped untimely out.

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    I have the same problems, I think it happens because I play on laptop.

    I don't think so. The crash does happens with both my old computer and my laptop.

    Usually, the trigger of CTD is bugs, while some other factors, like multi-core computer or opening some programs at once that may cause the computer become overwhelmed, sometimes, may cause the CTD as well, though most times, the trigger is bugs which caused by playing the game in hurry or problems with custom contents (like conflicts between mods and missing dependencies).

    I didn't know that, thank you !

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    There are only five zoom levels, however. 6 is a stick on for UDI and really is only a pixelated 5.

    No, there are actually Six and all were in the base game as well (Before the introduction of UDI) but the sixth was limited to when the game was running in hardware mode. It is a genuine closer zoom, models that don't have renders wrapped to them (Like any of the Elevated highway stuff, all of it is what's called 'Tru3D') look perfectly fine and HD Renders have the proper increases in resolution to remove the pixelation on Zoom 6 (At the cost of some detail in Zoom 5).

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    Thanks everyone for posting possible solutions to this issue. I have purchased a new desktop with Windows 7 Home Premium and my game was crashing every 15-20 mins. The Windows Compatibility Wizard was not fixing the issue (although based on the Events Viewer Log it claims it was resolved) and so now I will try the "CPUcount" addition idea from Indiana Joe in the Target box as well as the Ctrl+s suggested by Nonny Moose.

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    There are only five zoom levels, however. 6 is a stick on for UDI and really is only a pixelated 5.

    No, there are actually Six and all were in the base game as well (Before the introduction of UDI) but the sixth was limited to when the game was running in hardware mode. It is a genuine closer zoom, models that don't have renders wrapped to them (Like any of the Elevated highway stuff, all of it is what's called 'Tru3D') look perfectly fine and HD Renders have the proper increases in resolution to remove the pixelation on Zoom 6 (At the cost of some detail in Zoom 5).

    Maybe I drew this conclusion from rendering BATs, which only produce five sets, and the pixelization I get on zoom 6 because I have to run in software rendering. If so, thanks for clearing this up.

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  • Original Poster
  • Thanks everyone for posting possible solutions to this issue. I have purchased a new desktop with Windows 7 Home Premium and my game was crashing every 15-20 mins. The Windows Compatibility Wizard was not fixing the issue (although based on the Events Viewer Log it claims it was resolved) and so now I will try the "CPUcount" addition idea from Indiana Joe in the Target box as well as the Ctrl+s suggested by Nonny Moose.

    The "CPUcount" has worked fine for me, I have been "ctrl-s"-ing, and the only thing crashing my game is the transit-enabled bug, and occasionally the crash from a quick zoom or an abrupt graphics change. But I can go much longer without crashing. I was crashing every 15-20 minutes like you were.

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    I am having a heck of a time keeping SC4 from CTD lately. I have uninstalled all my plugins and began the slow painful process of weeding out possible bad files. I have not had any success and the Exception report that I keep getting is as follows:

    Exception time: 11/23/2012, at 03:21:14.

    Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

    Current thread ID: 5932 (0x0000172c).

    Version information:

    Application/module path: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe

    Application/module version name: SimCity 4

    Application/module version: 1.1.610.0

    System version: Windows NT 5.1

    System memory: 1024 Megabytes total, 1024 Megabytes free.

    You are getting the "Access Violated" crash that happened to me few days ago when I tried to play another ancient game in Axis and Allies. You are getting it because the game is grabbing memory that the CPU felt it shouldn't have. to avoid the problem, right click "My Computer" go to "Advanced System Settings" choose "Advanced" on the top bar, select "Settings" Under the Performance section and then go to Data Execution Protection. Then add "Simcity 4" to the list of programs (there should be none) exempt from the DEP. That should solve the problem. Good Luck!

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    I am having a heck of a time keeping SC4 from CTD lately. I have uninstalled all my plugins and began the slow painful process of weeding out possible bad files. I have not had any success and the Exception report that I keep getting is as follows:

    Exception time: 11/23/2012, at 03:21:14.

    Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

    Current thread ID: 5932 (0x0000172c).

    Version information:

    Application/module path: C:\Program Files (x86)\Maxis\SimCity 4 Deluxe\SimCity 4.exe

    Application/module version name: SimCity 4

    Application/module version: 1.1.610.0

    System version: Windows NT 5.1

    System memory: 1024 Megabytes total, 1024 Megabytes free.

    You are getting the "Access Violated" crash that happened to me few days ago when I tried to play another ancient game in Axis and Allies. You are getting it because the game is grabbing memory that the CPU felt it shouldn't have. to avoid the problem, right click "My Computer" go to "Advanced System Settings" choose "Advanced" on the top bar, select "Settings" Under the Performance section and then go to Data Execution Protection. Then add "Simcity 4" to the list of programs (there should be none) exempt from the DEP. That should solve the problem. Good Luck!

    You are playing the original Deluxe without the published patches. You need at least EP1 from SC4Devotion to fix bugs in the original release. Go to that site and scroll down to the EA Support button. Click it, accept the agreement, and pick the EP1 version for North America. Download it and store it in a safe place away from the game. I use a separate Downloads folder. Then move to the Building Architect Tool (BAT) page. There you will find a patch to upgrade from EP1 to version 1,1,640. Download this to your safe store too.

    Now, close your browser and move to the patches. Install EP1 (it is an .exe), then install the BAT update as well. This will bring your game to 1,1,640.

    From your dump, you are running on XP. Unless you have a multi-core chip everything should be fine. But do take a walk through It answers a lot of questions you may still have.

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    Maybe I drew this conclusion from rendering BATs, which only produce five sets, and the pixelization I get on zoom 6 because I have to run in software rendering. If so, thanks for clearing this up.

    I should have followed up on this ages ago, but it seems I didn't get the notification.

    Rendering BATs does only produce renders for five zooms. It's to save file space (For everything to include Zoom 6 renders would have over doubled the filesize alone, unacceptable back in 2003) and allow for creators to be a little sloppy in their detailing.

    If you're running in Software mode, you shouldn't even have access to Zoom 6.

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