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Simtropolis Error 520: Help Diagnosing

Error 520 Troubleshooting: Community Poll (5 Questions)  

44 members have voted

  1. 1. of 5: How often have you noticed the error while using Simtropolis?

  2. 2. of 5: When did you first notice the error persistently occurring?

  3. 3. of 5: Approximately how often does the error occur during a day of using the site?

  4. 4. of 5: Using which device(s) do you notice the error from?

  5. 5. of 5: Are you signed into Simtropolis when it happens?



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Came a bit later today...

  • 2024-07-09 06:40:01 UTC
  • Los Angels
  • Cloudflare Ray ID: 8a0651fbfa9c0910 

Clicking an image link in this post to direct back to the STEX. Same ole browser with 3 other tabs ope to other forum topics.

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A wise man once said, "I am not yet a wise man..."

Endless Road 4.jpg

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Hi team, yesterday and today I got this several times.668e2ea6eff02_Capturadepantalla2024-07-09234655.png.78253f3b1dff710c2cd9a5fbc4199f34.png

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My Hometown:

The coastal metropolitan city Madero-Tampico-Miramar-Altamira, Tamaulipas, México.

65396a61dcfe8_3968f30b5aa468bc8fdf0ad48589fa77copy.jpg.e3f619655e9cda591aede0990bb670cf.jpg

 

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Well, I go from not having any for a little while (days...) to getting two in a row:

  • 2024-07-21 16:24:48 UTC
  • Los Angeles
  • Cloudflare Ray ID: 8a6c8b15aca008f7 

While 'hiding' a newly created topic (my own).

 

And...

  • 2024-07-21 16:39:37 UTC
  • Los Angeles
  • Cloudflare Ray ID: 8a6ca0c7d8cf08f7

Refreshing the 'Can't Find It..' topic after moving some posts...

 

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A wise man once said, "I am not yet a wise man..."

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After another several days, got another one...

  • 2024-08-05 01:47:18 UTC
  • Los Angeles
  • Cloudflare Ray ID: 8ae31e50be26cba7

Using 'right click' to open a new tab from a link in the Featured Topic Section on the homepage.Three other tabs open in MS Edge.

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A wise man once said, "I am not yet a wise man..."

Endless Road 4.jpg

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I see this infrequently, finally wrote it down today

2024--08-05 16:51:57 UTC

Seattle

(sorry, didn't get the ray ID)

clicked on 'Show me what you're working on' from main forums page. Using firefox, one other window open in firefox on 2nd monitor.

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sorry for the late post, I was busy with rlwweewwef.png.84d050c1563d723f6c1a5b447b176f1a.png

This is the page I was trying to see:

fdssfsfsdfs.png.a1b40aaafcc4f22e1833c51eb89badfe.png

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My Hometown:

The coastal metropolitan city Madero-Tampico-Miramar-Altamira, Tamaulipas, México.

65396a61dcfe8_3968f30b5aa468bc8fdf0ad48589fa77copy.jpg.e3f619655e9cda591aede0990bb670cf.jpg

 

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It must be Sunday...

  • 2024-08-12 00:49:57 UTC
  • Los Angeles
  • Cloudflare Ray ID: 8b1c77ec1ee47cb6

Right click on a date/time link under a member icon (on the homepage) to 'open a new tab'. Three other tabs open that were all related to Simtropolis.

I have noticed that this seems to be almost becoming a pattern (for me, anyway)... Using the 'open new tab' feature in Edge and being a Sunday (still a site software 'busy' day...?) 

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A wise man once said, "I am not yet a wise man..."

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  • Original Poster
  • Posted:
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    Thanks all for continuing to report the pesky 520 errors.

    Are we seeing less of these recently, or about the same as usual?

    The reason I ask is because I've been experimenting with server side tweaks to try and narrow down the issue. It's a difficult one to diagnose is this, because it's such a generic error which can be caused by a multitude of reasons. Also they're not logged anywhere I can find locally, as it's all tracked on the Cloudflare end seemingly.

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    Posted:
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    On 9/5/2024 at 2:09 PM, Cyclone Boom said:

    Are we seeing less of these recently, or about the same as usual?

    I would say in my case, it has been pretty regular. I'll get one roughly every week. I did have 2 two in rapid succession earlier this week but was 'multi-tasking' and accidently closed them out before recording them here. Other than that, my posts above are a reflection of when I was getting the errors, so it's been pretty consistant for a few months now. It is better than in previous times where they were happening sometimes daily or several in a week.

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    A wise man once said, "I am not yet a wise man..."

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    I do not report all occurrences simply because I am not always logged in when I visit. So my reports are not a reflection of frequency. But my perception is also that they a lot are less frequent.

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    SC4 Dictionary   690711f9d5161_LEXFiles.jpg.2b0e1a1a7f3d32928c39be4237a1b8ff.jpg

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    Ah this infernal bug - It showed up 3 times in the last days. Could make a guy superstitious.

    2024-09-07 08:45:57 UTC
    Düsseldorf
    8bf56cf4e944c819
    https://community.simtropolis.com/files/file/18485-1-andis-plaza/

    2024-09-07 08:47:51 UTC
    Düsseldorf
    8bf56fbadeb6c819
    https://community.simtropolis.com/files/file/18700-bank-of-china-shanghai/

    2024-09-08 12:31:49 UTC
    Düsseldorf
    8bfef52fbc9e1627
    https://community.simtropolis.com/files/file/30927-mgb-rdp-starter-lots/

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    SC4 Dictionary   690711f9d5161_LEXFiles.jpg.2b0e1a1a7f3d32928c39be4237a1b8ff.jpg

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    Posted:
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    Haven't had one in a long while (almost two months)... until today...

    2024-10-05 20:30:18 UTC
    Los Angeles
    Cloudflare Ray ID: 8ce028c57d6d2f37 

    Right clicking from the Forums main page to open the SC4 General Discussion subforum in a new tab. One other tab open  (ST Homepage) in MS Edge.

    Later: Sorry, got confused on the order of things. The error popped up when right-clicking on the IP in Cori's post in the Benned Memeber topic (Link). 

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    A wise man once said, "I am not yet a wise man..."

    Endless Road 4.jpg

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    Posted:
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    This one was kind of different...

    Firstly, it happened relatively quickly after the previous one, and secondly, it happened at my work site. I can't remember the last time that happened if ever (granted, I'm not on at work nearly as much compared to home... ;) )

    • 2024-10-10 14:29:26 UTC
    • Los Angeles
    • Cloudflare Ray ID: 8d074d753d3fcba4

    Happened when selecting one of the 'Download' buttons in the pop-up window for Jason's newest (Innovation Center). One other tab opened (ST Exchange page) using MS Edge Google Chrome... 

    A bit later: Sorry, force of habit... Use Google Chrome at work...

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    A wise man once said, "I am not yet a wise man..."

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    Posted:
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    On 4/28/2024 at 12:59 PM, CaptCity said:

    Don't know if there's any need to track this still, but...

    Seems to be happening more frequently again after not experiencing it much for several weeks.

    Plus, don't know if it's related but got this just now...

    error.JPG

    May simply be a traffic issue. Site has been loading slowly off and on the past few days.

     

    I got this same issue right now, and I don't know if is related to these errors

    but here it is the screenshot

    6708ab6c4be04_Capturadepantalla2024-10-10223148.png.00325f2eecf0a1dd120e1cdaa77c2a5b.png

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    My Hometown:

    The coastal metropolitan city Madero-Tampico-Miramar-Altamira, Tamaulipas, México.

    65396a61dcfe8_3968f30b5aa468bc8fdf0ad48589fa77copy.jpg.e3f619655e9cda591aede0990bb670cf.jpg

     

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    Posted:
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    Hmmm... Another unusual one...

    A little while ago I received the error on my iPad (actually a very old 'work' iPad that I sometimes use). Again, I don't remember it happening on that device previously. I was doing something else at the time (plus I'm all thumbs on an iPad... ;) ), so I didn't get the error info. I'm merely pointing it out because this seems to be recently 'traveling' to other devices I use. Occurred while attempting to open a download page (Jidan's newest) on the STEX using MS Edge.

    For what it's worth...

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    A wise man once said, "I am not yet a wise man..."

    Endless Road 4.jpg

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    Posted:
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    Just popped up on my usual machine...
    • 2024-10-22 06:46:22 UTC
    • Los Angeles
    • Cloudflare Ray ID: 8d6787a61a3a1034

    Clicking the 'Forums' tab while on the homepage. A few seconds before, had been rapidly moving back and forth between forum pages doing a search. No other tabs open on Edge.

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    A wise man once said, "I am not yet a wise man..."

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    Posted:
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    Currently: Viewing Forums Index
     

    Now I'm represented in this thread:

    • 2024-10-24 15:36:14 UTC
    • A wee bit south of Indianapolis
    • Cloudflare Ray ID: 8d7b0a908a6fe1cf

    This was just after following a rep beep. While viewing the post only about half of the pics showed and there was the right size empty white space where the others would go. Mouse over in that space showed the image URL and clicking popped up the viewer where I could go forward and back seeing all the missing images.

    Then I refreshed figuring that would help, but Cloudflare gave me the digitus impudicus. (Yes, I Googled that. *:P)

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    Posted:
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    Almost a week went by before this one...

    • 2024-10-28 04:11:58 UTC
    • Los Angeles
    • Cloudflare Ray ID: 8d9815bb892b7ed7

    Selecting See All Featues option on the Features drop down menu on the Home tab while on the site Home page. Only tab open in Edge.

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    A wise man once said, "I am not yet a wise man..."

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    Posted:
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    Hmmm.... Visiting this one...

    ... got this error...

    unknownerrorhongkongsimcity.jpg.e7432f06747a8fd8878ca833bdd84a09.jpg

    • 2024-11-06 03:44:30 UTC
    • Hong Kong
    • Cloudflare Ray ID: 8de215dbc9982367

    :???:

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