Crash to Desktop while save to region or save and exit

[MichaelJBull769 55]

When I try to save a large city it crashes to desktop. Same thing with save and exit.

CAM 2.1 and NAM 34 Installed

CAM standard

Merged with IHT BUG FIX

Steam Version

 

Exception time: 08/30/2016, at 21:39:11.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 14748 (0x0000399c).
Version information:
Application/module path: C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.641.0
System version: Windows NT 5.1
System memory: 1024 Megabytes total, 1024 Megabytes free.

Exception module:  C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
Exception address: 0x005b9feb. Section:Offset: 0x01:0x001b2feb.

Registers
   EAX: 00000000
   EBX: 225b6c54
   ECX: 00000000
   EDX: 00000008
   ESI: 00000009
   EDI: 800900fc
   CS:EIP: 0023:005b9feb
   SS:ESP: 002b:0019f780  EBP:0019f7ec
   DS:002b  ES:002b  FS:0053  GS:002b
   Flags: 00010212
DbgHelp.dll load failed. Attempting manual stack walk...
Call stack:
Address     Frame     Logical addr  Module.
0x005b9feb  0x0019f7ec  0x0001:0x001b2feb C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
0x00a0ea1c  0x0019f828  0x0001:0x00607a1c C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
0x00a054e2  0x0019f884  0x0001:0x005fe4e2 C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
0x0090c5ba  0x0019f8a4  0x0001:0x005055ba C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
0x0090b788  0x0019f8c8  0x0001:0x00504788 C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.

 

Exception Report

[matias93 7,535]

Do you only have one big tile city to test with? This could well be a problem with the city tile (a corrupted SC4 file) or with the game configuration or plugins. If you have a region folder backup, you could test to save an older version of the tile, or to try with an emptied plugins folder (backing up your current folders in both cases).

Also with plugins, do you datpack your plugins? Doing so can detect corrupted files, but not all plugins should be datpacked (particularly the NAM and prop dat files as BSC Props folder). Check that too and tell us the results.

[MichaelJBull769 55]

Well I tested it on a regular large city tile in a new region and it's not my plugin folder, It might be a corrupt region.... My Game crashed to desktop while saving a 4097 by 4097 region... Anyway to fix a corrupt region or city tile?

[rsc204 21,869]

Sadly these issues can't be fixed. For starters, not enough is known about the save files to fix them. If the game crashed saving a tile, any damage should be limited to the one game tile only. If you have a backup, restore the file.

This problem occurs when a save file becomes corrupted. Sadly, due in part to how saving works in SC4, using either the Save and Exit to Region or Save and Quit options can both cause the save files to corrupt. Additionally, switching focus (that's switching between SC4 and other applications), whilst saving is very bad. Only use Save (or CTRL + S) to save your cities, then exit/quit without saving, for the safest possible path.

Sometimes cities corrupt completely, meaning you can't open them at all. Since that's not the case, you can probably use Save in this city tile to continue using it. But, when you exit the city, you will always get a CTD. I have two cities like this, but I can keep playing them, it's just a PITA when I know I have to crash the game to exit them. Since I stopped using the Save and ... options, no further problems in years.

 

 

[MichaelJBull769 55]

while using ctrl alt shift r to create region this happens

Quote

Exception time: 09/01/2016, at 12:02:15.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 10768 (0x00002a10).
Version information:
Application/module path: C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.641.0
System version: Windows NT 5.1
System memory: 1024 Megabytes total, 1024 Megabytes free.

Exception module:  C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
Exception address: 0x0075b517. Section:Offset: 0x01:0x00354517.

Registers
   EAX: 00000044
   EBX: 00000000
   ECX: 00000000
   EDX: 34952c14
   ESI: 21b805a4
   EDI: 3495c814
   CS:EIP: 0023:0075b517
   SS:ESP: 002b:0019f320  EBP:21b8085c
   DS:002b  ES:002b  FS:0053  GS:002b
   Flags: 00010206

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000    8511488 SimCity 4.exe      C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe
   0x77510000    1552384 ntdll.dll          C:\WINDOWS\SYSTEM32\ntdll.dll
   0x76dc0000     917504 KERNEL32.DLL       C:\WINDOWS\SYSTEM32\KERNEL32.DLL
   0x75930000    1564672 KERNELBASE.dll     C:\WINDOWS\SYSTEM32\KERNELBASE.dll
   0x72830000     598016 apphelp.dll        C:\WINDOWS\system32\apphelp.dll
   0x5db40000    2588672 AcLayers.DLL       C:\WINDOWS\AppPatch\AcLayers.DLL
   0x75710000     778240 msvcrt.dll         C:\WINDOWS\SYSTEM32\msvcrt.dll
   0x77340000    1339392 USER32.dll         C:\WINDOWS\SYSTEM32\USER32.dll
   0x75fd0000    1372160 GDI32.dll          C:\WINDOWS\SYSTEM32\GDI32.dll
   0x742b0000   20963328 SHELL32.dll        C:\WINDOWS\SYSTEM32\SHELL32.dll
   0x76820000     225280 cfgmgr32.dll       C:\WINDOWS\SYSTEM32\cfgmgr32.dll
   0x768c0000    5218304 windows.storage.dl C:\WINDOWS\SYSTEM32\windows.storage.dll
   0x75d20000    1822720 combase.dll        C:\WINDOWS\SYSTEM32\combase.dll
   0x75880000     708608 RPCRT4.dll         C:\WINDOWS\SYSTEM32\RPCRT4.dll
   0x74220000     122880 SspiCli.dll        C:\WINDOWS\SYSTEM32\SspiCli.dll
   0x74210000      40960 CRYPTBASE.dll      C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
   0x74250000     360448 bcryptPrimitives.d C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
   0x765c0000     278528 sechost.dll        C:\WINDOWS\SYSTEM32\sechost.dll
   0x757d0000     503808 advapi32.dll       C:\WINDOWS\SYSTEM32\advapi32.dll
   0x76210000     282624 shlwapi.dll        C:\WINDOWS\SYSTEM32\shlwapi.dll
   0x75860000      49152 kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll
   0x75f40000     577536 shcore.dll         C:\WINDOWS\SYSTEM32\shcore.dll
   0x77490000     278528 powrprof.dll       C:\WINDOWS\SYSTEM32\powrprof.dll
   0x774e0000      61440 profapi.dll        C:\WINDOWS\SYSTEM32\profapi.dll
   0x76260000     598016 OLEAUT32.dll       C:\WINDOWS\SYSTEM32\OLEAUT32.dll
   0x76f30000    4239360 SETUPAPI.dll       C:\WINDOWS\SYSTEM32\SETUPAPI.dll
   0x72270000      90112 MPR.dll            C:\WINDOWS\SYSTEM32\MPR.dll
   0x66680000      12288 sfc.dll            C:\WINDOWS\SYSTEM32\sfc.dll
   0x74190000     421888 WINSPOOL.DRV       C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
   0x74170000     110592 bcrypt.dll         C:\WINDOWS\SYSTEM32\bcrypt.dll
   0x6c950000      61440 sfc_os.DLL         C:\WINDOWS\SYSTEM32\sfc_os.DLL
   0x68df0000      57344 SortServer2003Comp C:\WINDOWS\SYSTEM32\SortServer2003Compat.dll
   0x767e0000     176128 IMM32.DLL          C:\WINDOWS\SYSTEM32\IMM32.DLL
   0x73cd0000      32768 WSOCK32.dll        C:\WINDOWS\SYSTEM32\WSOCK32.dll
   0x73a40000    2531328 WININET.dll        C:\WINDOWS\SYSTEM32\WININET.dll
   0x76780000     389120 WS2_32.dll         C:\WINDOWS\SYSTEM32\WS2_32.dll
   0x72990000     147456 WINMM.dll          C:\WINDOWS\SYSTEM32\WINMM.dll
   0x66e20000     548864 DSOUND.dll         C:\WINDOWS\SYSTEM32\DSOUND.dll
   0x74200000      32768 VERSION.dll        C:\WINDOWS\SYSTEM32\VERSION.dll
   0x68f50000     917504 OPENGL32.dll       C:\WINDOWS\SYSTEM32\OPENGL32.dll
   0x67940000     143360 MSVFW32.dll        C:\WINDOWS\SYSTEM32\MSVFW32.dll
   0x02a20000     143360 WINMMBASE.dll      C:\WINDOWS\SYSTEM32\WINMMBASE.dll
   0x69ef0000     151552 GLU32.dll          C:\WINDOWS\SYSTEM32\GLU32.dll
   0x67040000     974848 DDRAW.dll          C:\WINDOWS\SYSTEM32\DDRAW.dll
   0x69f80000     598016 COMCTL32.dll       C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_811bc0006c44242b\COMCTL32.dll
   0x6ca10000      28672 DCIMAN32.dll       C:\WINDOWS\SYSTEM32\DCIMAN32.dll
   0x74240000      24576 psapi.dll          C:\WINDOWS\SYSTEM32\psapi.dll
   0x71840000     479232 uxtheme.dll        C:\WINDOWS\system32\uxtheme.dll
   0x71820000     118784 dwmapi.dll         C:\WINDOWS\SYSTEM32\dwmapi.dll
   0x76120000     962560 ole32.dll          C:\WINDOWS\SYSTEM32\ole32.dll
   0x76ea0000     540672 clbcatq.dll        C:\WINDOWS\SYSTEM32\clbcatq.dll
   0x70b20000    1355776 PROPSYS.dll        C:\WINDOWS\SYSTEM32\PROPSYS.dll
   0x5ea10000     675840 rasapi32.dll       C:\WINDOWS\SYSTEM32\rasapi32.dll
   0x66df0000     143360 rasman.dll         C:\WINDOWS\SYSTEM32\rasman.dll
   0x76300000    1175552 MSCTF.dll          C:\WINDOWS\SYSTEM32\MSCTF.dll
   0x05d40000     294912 SimCity 4 Extra Ch C:\Users\MichaelBull\Documents\SimCity 4\Plugins\SimCity 4 Extra Cheats Plugin.dll
   0x61a20000    1572864 nvspcap.dll        C:\WINDOWS\system32\nvspcap.dll
   0x737c0000     634880 WINHTTP.dll        C:\WINDOWS\SYSTEM32\WINHTTP.dll
   0x616d0000    3448832 nvapi.dll          C:\WINDOWS\system32\nvapi.dll
   0x70890000     532480 dxgi.dll           C:\WINDOWS\SYSTEM32\dxgi.dll
   0x56ab0000   14200832 nvd3dum.dll        C:\WINDOWS\SYSTEM32\nvd3dum.dll
   0x70c70000     348160 MMDevApi.dll       C:\WINDOWS\System32\MMDevApi.dll
   0x74110000     139264 DEVOBJ.dll         C:\WINDOWS\System32\DEVOBJ.dll
   0x70720000     425984 AUDIOSES.DLL       C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
   0x70620000     819200 wintypes.dll       C:\WINDOWS\SYSTEM32\wintypes.dll
   0x72460000    2928640 iertutil.dll       C:\WINDOWS\SYSTEM32\iertutil.dll
   0x71e60000      73728 ondemandconnrouteh C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
   0x738f0000     192512 IPHLPAPI.DLL       C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
   0x72a30000     323584 mswsock.dll        C:\WINDOWS\system32\mswsock.dll
   0x71f60000      32768 WINNSI.DLL         C:\WINDOWS\SYSTEM32\WINNSI.DLL
   0x75870000      28672 NSI.dll            C:\WINDOWS\SYSTEM32\NSI.dll
   0x69530000      45056 LINKINFO.dll       C:\WINDOWS\SYSTEM32\LINKINFO.dll
   0x6ab60000      36864 avrt.dll           C:\WINDOWS\SYSTEM32\avrt.dll
   0x6d510000     507904 DbgHelp.dll        C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\DbgHelp.dll

Call stack:
(Debug information (.pdb files) appears to be absent).
0x0001:0x00354517 C:\Program Files (x86)\Steam\steamapps\common\SimCity 4 Deluxe\Apps\SimCity 4.exe.
0x0000:0x00000000 .

Stack data: (ESP is 0x0019f320)
0x0019f1a0   40010000 00010000 20f31900 00000000 a4d52705 35078e00 74212705 e4d52705 
0x0019f1c0   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f1e0   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f200   d8f21900 40f21900 14000000 54191a43 00000000 34b0222a 7cf21900 7e0b9300 
0x0019f220   7829c802 9826b600 cf555e00 b4191a43 14b2222a 62cf9000 34b0222a 00000000 
0x0019f240   14cc8434 00010000 7e0b9300 7829c802 9826b600 ac09b821 00000000 a405b821 
0x0019f260   00010000 14000000 b4996f29 00000000 c8f21900 cc000000 349f6f29 00000000 
0x0019f280   70f31900 cc000000 7e0b9300 7829c802 9826b600 cf555e00 b4996f29 d405b821 
0x0019f2a0   62cf9000 10000000 34986f29 00000000 d4956f29 64f31900 7e0b9300 7829c802 
0x0019f2c0   9826b600 cf555e00 64f31900 34986f29 64f31900 2dc14700 34986f29 38f47328 
0x0019f2e0   d4956f29 00000000 30f31900 e0a04900 1cf31900 00000000 d4956f29 30f31900 
0x0019f300   00000000 749e6f29 a405b821 5c08b821 00000000 f7b47500 58f31900 34986f29 
0x0019f320   14d53144 00000000 ff000000 10c48434 44000000 80cb0a00 00000000 749e6f29 
0x0019f340   5c08b821 8a000000 24a0c026 00000000 56560000 05000000 34986f29 01d49c0e 
0x0019f360   14d53144 34f47328 06000000 03000000 a405b821 dc05b821 a40db821 d5bb7500 
0x0019f380   14c89534 a0f31900 14d53144 00000000 14c89534 24d0d825 ff000000 fe000000 
0x0019f3a0   14c08434 10c48434 14c48434 c3be7500 14c89534 00000000 14c89534 14d53144 
0x0019f3c0   00000000 00000000 24a0c026 9bbf7500 00010000 00000000 14d53144 14c89534 
0x0019f3e0   00000000 7ec07500 14c89534 00000000 9c020000 00000000 14849534 b475c22a 
0x0019f400   c13e7c00 14c89534 14849534 14849534 75b77c00 bf020000 00000000 e2e35d00 
0x0019f420   01020000 f0e35d00 1c323544 1c323544 18c49534 14c49534 5433c101 00000000 
0x0019f440   54414743 8c2baa00 02020000 00008045 ecc48c18 71cf9000 5433c143 1f7d9200 
0x0019f460   14485933 941ae228 20d53144 244c1829 14008443 14b85933 1435c630 00000000 
0x0019f480   00000000 00000000 00000000 2000b602 01000000 5421b302 94cd1327 00000000 

Instruction data: (EIP is 0x0075b517)
0x0075b497   0c 8b 4e 20 8b 51 6c 83 c4 04 8d 44 24 4c 50 8d 4c 24 10 51 8b 4c 24 68 89 54 24 2c 8d 54 24 48 
0x0075b4b7   52 8d 44 24 2c 50 51 8b ce 89 5c 24 60 89 5c 24 64 89 5c 24 68 89 5c 24 34 e8 fb fc ff ff 8b 74 
0x0075b4d7   24 4c 3b 74 24 50 0f 84 0e 02 00 00 55 8d 54 24 10 52 8d 44 24 3c 50 8d 4c 24 4c e8 59 eb d3 ff 
0x0075b4f7   8b 44 24 10 8b 15 0c c7 b4 00 8b 14 95 70 c6 b4 00 8b 7c 24 60 8b c8 81 e1 ff 0f ff ff 8b 0c 8a 
0x0075b517   8b 11 c1 e8 0c 83 e0 0f 8b 04 82 53 50 8b cf e8 45 8b 07 00 3b 74 24 54 8b ee 89 6c 24 20 0f 84 
0x0075b537   85 01 00 00 eb 04 8b 7c 24 60 a1 4c c7 b4 00 8b 5d 00 8b 35 58 c7 b4 00 0f af d8 8b cb c1 e1 05 
0x0075b557   03 ce 51 8d 14 00 52 6a 0b 8b cf 89 5c 24 3c e8 05 74 07 00 a1 00 c7 b4 00 8b 4d 00 8b 15 f4 c6 
0x0075b577   b4 00 0f af c8 8d 0c 4a 51 50 8b cf e8 f8 73 07 00 8b 45 04 8b 38 3b f8 89 44 24 38 89 7c 24 1c 

 

[rsc204 21,869]

Honestly, adding the error dumps doesn't help work out the problem.

If the file being saved causes a CTD, likely the save file is toast. You can't fix save files, even if we knew how, they are protected by a checksum system. If you modify the file, the checksum changes. If the checksum doesn't match the expected one, SC4 won't even recognise the save file. Thus only modifications to the file by SC4 itself will remain valid.

Sorry, I know it sucks, but all you can do is either restore from a backup or start over on this city.