Rush Hour Big Problem

[DieFackel 0]

i have more than one problem with the rushhour-pack.
first sc4 works fine without rh, but after installing it the problems started.
it needs 5 minutes to load only the city or a new city, when sc4 needs only max. one minute!? then there is the second problem, i see no writings in the menue, i only can see the buttons without description.
the third problem is the biggest, the performance is really unplayable, its so lame ...
i got a pentium 2,4ghz, 512ram, radeon 7000,
why runs sc4 well and rh so
i hope you can help me
thanks anyway

edit: when i start rh i first get an black screen, then i switch back to desktop and there i get a warning the configuration file(graphicsRules.sgr) cannot be parsed. using built-in rules. i click ok and go back to the game and it begins to load...

[greyveil 37]

check this out

EA Tech Support 

hope this helps...

btw, what driver are you using for your video card?

[Seppl 0]

Hi DieFackel,

welcome here on simtropolis.

 

Don't expect too much from EA support.

 

Search here in the forums after graphic rules or if you prefer a german site

take a look at simforum.de

 

You will find all possible solutions without a single mail to EA

 

[greyveil 37]

Seppl, that link I posted is the solution to the problem, he need not search anywhere else

[Maranello575 5]

That EA support helped me already so I don't think problems should rise from here 

[Seppl 0]

Hi greyveil,

I'm really sorry, I had not checked your link.

Never thought there is something useful coming directly from EA/Maxis 

 

[aesculaap 0]

Originally posted by: greyveil

check this out

EA Tech Support

hope this helps...

btw, what driver are you using for your video card?

quote>

 

Why can't i see the url in your post?

[sim1234 62]

You can't see the URL because this thread is over a year old and links were lost in the site upgrade a month ago but if you are looking for EA's technical support, it's here:

http://techsupport.ea.com

EDIT: Welcome to Simtropolis! I hope you enjoy yourself here at this fantastic SC4 community!

[aesculaap 0]

Thanks for the welcome! I will enjoy my stay, i've read a lot here since i installed the game!

[aesculaap 0]

btw, i still have this problem if anyone is able to help...

[greyveil 37]

This is directly from EA/Maxis support

	Question
	Why does 'The configuration files, graphics rules.sgr cannot be parsed using built in rules' error message occur?
	Answer
	'The configuration files, graphics rules.sgr cannot be parsed using built in rules' is an error message meaning that the Graphics Rules.sgr configuration file is corrupted or otherwise unreadable.  This can occur for many reasons ranging from an improper installation of the expansion or patch, or the use of a non-official patch. If you are using a unofficial patch, you will need to uninstall the game and remove the left over components added by the unofficial patch.  Once removed, you can reinstall and the game should operate properly. These left over files can typically be found in the game directory located in the following locations: My Documents\SimCity 4 C:\Program Files\Maxis\SimCity 4 If this is happening when you patch the game or upgrade to the Rush Hour expansion, it means that the Graphics Rules.sgr file is not detecting properly.  To correct this, do the following: Uninstall the game. Delete the following two directories: My Documents\SimCity 4 C:\Program Files\Maxis\SimCity 4 Reinstall SimCity 4. Copy the Graphics Rules.sgr file located at C:\Program Files\Maxis\SimCity 4, and paste it to your desktop as a backup. Patch the game or install Rush Hour, depending on your original issue. Paste the Graphics Rules.sgr file located on your desktop to C:\Program Files\Maxis\SimCity 4. When asked if you are sure, select yes to overwrite the corrupted file.

hope this helps....

[aesculaap 0]

after reinstalling the problem seems solved, thanks for the help!

[richard24 0]

i have the same problem too...

i followed the instructions above... it seems to be going well... but when i go to my city, there's a window at the bottom, "my sim name" if i'm right... it doesnt go away... i cant even put it anywhere...

another problem is not all the menus are working... i cant put roads, avenues, highways, monorails... i can only splace streets.. and when i click some of the other highway options, the game shuts down and goes back to the desktop...

please... i need your help... i dunno what to do anymore... thanx..

[smago10 2]

try to get the update from the sim city website

that might help?

[richard24 0]

ok.. i'll try that..

i'll post here again if it works or not..

thank you very much.,..

[richard24 0]

please help... its still not working... still the same problem... help..

this is the one i wrote above..

"when i go to my city, there's a window at the bottom, "my sim name" if i'm right... it doesnt go away... i cant even put it anywhere...

another problem is not all the menus are working... i cant put roads, avenues, highways, monorails... i can only splace streets.. and when i click some of the other highway options, the game shuts down and goes back to the desktop..."

[jirehv24 0]

hi all!

im new here at simtropolis. btw, i uninstalled and reinstalled and did all the patching ang everything, still the problem is there...

here are the problems:

- menu buttons in exit menu, select region menu are alll blanks, meaning they're just buttons, no labels.

- when trying to play a map, loading time is longer than usual. there seems to be a problem as well, because roads, avenues, and a lot more (some railways,etc) cannot be built.

- in a map, there is the "<my sim name>" box, as if the my sim option is selected. the buttons in that box do not correspond to any actions, except the "exit" button or something.

while the overwriting of graphics rules.sgr makes the error warning go away, the abovementioned problems tell me there is a bigger problem...

thanks everyone, sorry if this query has been posted before, but i just put them all together for the benefit of the others.

cheers.

[greyveil 37]

Welcome to Simtropolis! jirehv24, we are going to need a little more info from you, what are your machine specs? including graphics card and driver revision?

also in your program files/maxis/simcity 4/apps directory there is a file called config-log.txt if you could post the contents of that file, it will help diagnose the issue.

[jirehv24 0]

This will be quite long, hope everyone will be patient. thank you. ;-)

This is what's inside config-log.txt, though the main file is named <computername>-config-log.txt

Log generated on 6/19/2006, 15:30

Flags

-----

hardwareDriver = true

DXT = true

fullscreen = true

MMX = true

FPU = true

backingStore = true

Strings

-------

userName = vic-leny

appName = SimCity 4

version = 1.0.233.0

osVersion = Windows NT 5.1

computerName = VICDC

CPU = GenuineIntel

sglDriverName = DirectX

sglDriverVersion = 2.0

driverName = ati2dvag.dll

driverVersion = 6.14.10.6614, GUID: D7B71EE2-120C-11CF-B273-3A21AFC2CD35

cardName = RADEON 8500 SERIES

cardVersion = Vendor: 1002, Device: 514c, Board: 13a1002, Chipset: 0000

cardIdentity = RADEON 8500 SERIES

soundDriverName = es1371mp.sys

soundCardName = Creative Sound Blaster PCI

buildType = Release

Numbers

-------

cpuSpeed = 1999

memory = 768

freeMemory = 480

screenWidth = 1024

screenHeight = 768

screenBPP = 16

videoMemory = 116

textureMemory = 116

textureStages = 6

bogoFPS = 0

bogoMPPS = 0

Rules

-----

applying standard hardware

applying two stages

Options

-------

Visual Effects       current:   3 recommended:   0

Cars/Sims            current:   3 recommended:   0

Shadows              current:   3 recommended:   0

Atmospheric effects  current:   1 recommended:   0

Water effects        current:   1 recommended:   0

Software/Hardware    current:   1 recommended:   0

Cursor               current:   1 recommended:   0

Translucent UI       current:   1 recommended:   0

Graphic Detail       current:   3 recommended:   0

Properties

-------

forcesoftwaredriver = false

renderdynamicview = true

renderstaticview = true

renderwatereffects = true

rendercloudsandfog = true

forcepointsampling = false

forcebilinear = false

forcenoalphablend = false

forcenoalphatest = false

rendershadows = true

renderdecals = true

usesecondstage = true

forcedebugtexture = false

renderparticleeffects = true

renderflorashadows = true

renderterrain = true

showupdateregions = false

usecursoreffects = true

drawlottextures = true

drawlotfoundations = true

drawlotwalls = true

forcetexturerepeat = false

usescreenshake = true

renderui = true

useupdaterectclipping = true

usevertexbuffers = true

showboundingboxes = false

useoverlayculling = true

rendersnapshot = false

noaddsigned = false

nopartialbackingstorecopies = false

usescreenflash = true

renderautomata = true

preferopaque = false

displayalertborders = true

drawlotopaquetextures = true

useviewcleanup = false

viewoffsety = 0

viewoffsetx = 0

texturebits = 32

lodoffset = 0

shadowdebug = 0

maxparticlestarget = 10000

particlelodoffset = 0

effectprioritylevel = 5

backingstoremaxzoomall = 5

backingstoremaxzoombuildingsprops = 5

backingstoremaxzoomterrain = 5

backingstoremaxzoomflora = 5

shadowquality = 2

minvehiclezoom = 3

minpedzoom = 4

cursortype = 1

depthoffset = 2

debugtexture = 0

dirtyrectmergeframes = 4

sounddetail = 2

particleeffectslod = 5

splattexturescale = 50

texbindmaxfree = 2

particledensity = 1

particledamping = 0

particlescale = 1

lightingupdatedelta = 0.0001

shadowmodelthreshold = 12

demolishmodelthreshold = 12

rendermodelthreshold = 6

rendermodelthresholdscroll = 40

particlesizethreshold = 300

maxvehiclepct = 1

maxpedpct = 1

opaqueuialphavalue = 0.55

[jirehv24 0]

and, here's what's inside simcity 4 config settings file: (SimCity 4 / Apps / ; before RH)

[Directories]

Data=..\

PlugIn=..\Plugins\

[Graphics Drivers]

OpenGL =SimGLRef.dll, C4554841

Software=SimGLSoft.dll,7ACA35C6

D3D7 =SimGLDx7.dll, BADB6906

[Current Graphics Driver]

;Driver = C4554841 ;OpenGL Hardware

;Driver = 7ACA35C6 ;GRPoly Software

Driver = BADB6906 ;DX7 Hardware

***

My system info:

Windows XP SP2

P4 2GHz

ATi Radeon 8500 Series

driver ver: 8.252.0.0 (under adapter tab, display settings)

6.14.10.6614 (based on what the EA System information shows)

DirectX 9

Thank you so much.

[greyveil 37]

your game is not getting updated correctly as per your config, < appName = SimCity 4 version = 1.0.233.0>, also the game seams to not be detecting your ATI card correctly, I would recommend a complete uninstall (moving or backing up all plugins) and delete all simcity 4 directories, then make sure you are signed into your machine as an administrator, and follow my "up and running" thread in my sig, following the first part step by step to do the updates, if you have an issue during any step, please note here exactly what the issue is, hope this helps...

[jirehv24 0]

Hi,

Before i try your advice, some few more details:

my sc4 has the sku3 something inside it's sku_data. while my rh has the "sku1 update to ep1" file. is this a problem? the thing is, i have played this game before, using the same discs, same machine, same specs. after a while, a got a little busy, did some housekeeping and reformatted my hard disk.

now im kinda free, so i decided to play this game again. now i got this problem... after installing RH, the graphics rules error pops up. when i try to copy in the same file from sc4 (as advised from the ea website), but then the menu box text is missing, with the "my sim name" box during gameplay. i erased the files inside temp folder, what else do i need to delete?

thank you all!

[greyveil 37]

you might have an issue with the games being from diff regions, and the "final solution" might ultimately be to get matching sku'd but since you said the game had worked before I would try this order of update to see how it works,

1. install vanilla sc4 but do not do any updates to it, then

2. install rushhour, (if you get the graphics rule error, stop and let me know, not sure the sku3 graphics rule will work with sku1 RH) if no errors then go and run the updates that are proper for rushhour (sku1 to ep1),

3. if you don't get any errors and things load fine, then try the batupdate,, if you do get any errors, post the details of the error.

[jirehv24 0]

hi greyveil,

thanks for your help, in advance.

i discovered something, the wizard does not work if you try to open the site with mozilla.

i just did a reinstall, im now done installing the sc4. at this point, there are no errors yet. based on past instances, graphics rules occur right after rh install, which by the way, runs the game automatically after 100% install. so im not sure how to stop rh from running after the installation.

should i try an update with sc4? this is my second reinstall today. the 1st one, i tried the wizard with ie, though it only detects 1.0.233, and though RH had already been installed, it treated the file as if SC4 (vanilla, is that what we call it?)

and yeah, im not sure bout the bat update, coz i've never tried them before, so i dont think that's part of the problem.

thank you! cheers.

[greyveil 37]

no problem at all! glad to help....

I would not do the sc4 (vanilla) update, just go straight to the rush hour install, then exit after it launches (but if you get the graphics rule error let me know) , then run the updater, if the auto updater does not detect the rushhour install properly, and you are sure you have rushhour sku1, then I would recommend you manually download the sku1 to ep1 update and run it manually, then let me know how it goes

[jirehv24 0]

hi,

im about to to the RH update. the wizard detects 1.0.233, and will update to 1.0.272, which i think is not RH, right? and yeah, i still get the graphics rules error, and the menu box text missing. and im not sure if sku1 is my RH's version, because im in asia and i bought it here. my vanilla is sku3 for sure, and now il do my sku1 to ep1 update(with reference to the file i found in my rh disc), i have downloaded it and will try to run it.

based on experience, it will update simcity_1 to 4 dat files, but not the exe file.

update: everything is still screwed up... even a manual sku1 download wont fix the problem. why oh why is this happening to me?! lol...

[richard24 0]

jirehv24

i have exactly the same problem as you... i tried everything... the updates, the patches... everything...

after a few days of installing and uninstalling RH and SC4 completely... i quit.. hehehe... lol. i dont know what to do..

can anyone give any more suggestions..? thanx thanx thanx...!!

[jirehv24 0]

richard24

there is an alternative...

play SC4 without RH, and you will be fine... that's what im doin now... lol

[Arcag 0]

Well, it seems like I have the very same Big problem; the graphic problem, the unplayable buttons in blank, the "sims window" that cant quit, and the worst of all, that Sim City 4 Rush Hour kick me out of the game to Windows!

I have read all the tread... so... is there anything I can do, or only the plan B (Do not play RH)

By the way my pc spec are:

VAIO laptop PCG K23

1GB Ram

Pentium 4 2.8Ghz

ATI radeon 7500

60Gb hard drive

all updated (i guess)

so thanks in advance for your attention

also this is the log:

Log generated on 6/28/2006, 15:09

Flags

-----

hardwareDriver = true

DXT = true

fullscreen = true

MMX = true

FPU = true

backingStore = true

forcedFSAA = false

Strings

-------

userName = Arturo

appName = SimCity 4

version = 1.1.613.0

osVersion = Windows NT 5.1

computerName = VAIOACG

CPU = GenuineIntel

sglDriverName = DirectX

sglDriverVersion = 2.0

driverName = ati2dvag.dll

driverVersion = 6.14.10.6614, GUID: D7B71EE2-77-11CF-FD73-75A1AFC2CD35

cardName = RADEON IGP 34xM (Omega 3.8.252)

cardVersion = Vendor: 1002, Device: 4337, Board: 8175104d, Chipset: 0000

cardIdentity = RADEON IGP 34xM (Omega 3.8.252)

soundDriverName = ALCXWDM.SYS

soundCardName = Realtek AC97 Audio

buildType = Release

Numbers

-------

cpuSpeed = 2791

memory = 960

freeMemory = 176

screenWidth = 1024

screenHeight = 768

screenBPP = 16

videoMemory = 182

textureMemory = 182

textureStages = 3

bogoFPS = 0

bogoMPPS = 0

Rules

-----

applying standard hardware

applying two stages

Options

-------

Visual Effects       current:   3 recommended:   0

Cars/Sims            current:   3 recommended:   0

Shadows              current:   3 recommended:   0

Atmospheric effects  current:   1 recommended:   0

Water effects        current:   1 recommended:   0

Software/Hardware    current:   1 recommended:   0

Cursor               current:   1 recommended:   0

VariableSpeedAutomata current:   1 recommended:   0

Translucent UI       current:   1 recommended:   0

Graphic Detail       current:   3 recommended:   0

Building Load Speed  current:   3 recommended:   0

Texture Quality      current:   3 recommended:   0

Properties

-------

forcesoftwaredriver = false

renderdynamicview = true

renderstaticview = true

renderwatereffects = true

rendercloudsandfog = true

forcepointsampling = false

forcebilinear = false

forcenoalphablend = false

forcenoalphatest = false

rendershadows = true

renderdecals = true

usesecondstage = true

forcedebugtexture = false

renderparticleeffects = true

renderflorashadows = true

renderterrain = true

showupdateregions = false

usecursoreffects = true

drawlottextures = true

drawlotfoundations = true

drawlotwalls = true

forcetexturerepeat = false

usescreenshake = true

renderui = true

useupdaterectclipping = true

usevertexbuffers = true

showboundingboxes = false

useoverlayculling = true

rendersnapshot = false

noaddsigned = false

nopartialbackingstorecopies = false

usescreenflash = true

renderautomata = true

preferopaque = false

displayalertborders = true

drawlotopaquetextures = true

useviewcleanup = false

doautozoomandrotationchanges = true

viewoffsety = 0

viewoffsetx = 0

texturebits = 32

lodoffset = 0

shadowdebug = 0

maxparticlestarget = 10000

particlelodoffset = 0

effectprioritylevel = 5

backingstoremaxzoomall = 5

backingstoremaxzoombuildingsprops = 5

backingstoremaxzoomterrain = 5

backingstoremaxzoomflora = 5

shadowquality = 2

minvehiclezoom = 3

minpedzoom = 4

cursortype = 1

depthoffset = 2

debugtexture = 0

dirtyrectmergeframes = 4

sounddetail = 2

buildingvariety = 2

buildingloaderspeed = 1

modellodoffset = 0

stringtexturecachesize = 1024

particleeffectslod = 5

....ps, sorry if my english isnt perfect, has been a while since the last time I wrote in english jajaja

[Spookiety 1]

You can play without Rushour and get alot of mods so It is as fun as it would be with it. I personally dont have that problem but I guess thats the only thing you can do.