Crashing When Exiting to Region

[atsf189 460]

Hello

This started after removing the JENXAIRPORT Dulles airport. I entered the city and got the warning about not having the file. I then removed the apron that had a brown box and saved the city. Exited to the region and CTD everytime since.

SimCity 4 Deluxe 1.1.640.0 On Win 10 with 4gb patch and NAM

Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz   3.60 GHz

I put the backup copy in and got it caught up with the faulty copy.

I then put the JENXAIRPORT Dulles airport back in. All parts of the airport saved and exited to the region until i put the apron down then CTD when exiting to the region. I thought this might have to do with the JENXAIRPORT Dulles airport Apron but it seems to have do more with the size of the city then the content.

I was able to add the airport when the city was smaller and it would go to the region view without crashing.

I can load the city and it does save OK. It just CTD when the button is pressed to go to the region view.

I am using the save warning mod.

It does this even when the save warning mod is removed.

I have been using it for awhile and then it quite working on just one of my cities in the region. It crashes to desk top after trying to go to the region.

 

This is the Dump File from the latest crash with out the airport:

Spoiler

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(f0f0f0f0.2300): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v

WARNING: Image C:\Program Files (x86)\Maxis\SimCity 4\Apps\SimCity 4.exe section 6 extends outside of image bounds
eax=00000000 ebx=00000000 ecx=7fff0500 edx=177fee28 esi=153f2fd8 edi=00000ac4
eip=771938fc esp=0019d700 ebp=0019d70c iopl=0         nv up ei pl nz ac pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000216
ntdll!NtGetContextThread+0xc:
771938fc c20800          ret     8

==========================================================================================

 

And this is the Exception File

========================================================================================

Spoiler

Exception time: 01/23/2022, at 19:54:09.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 8960 (0x00002300).
Version information:
Application/module path: C:\Program Files (x86)\Maxis\SimCity 4\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.640.0
System version: Windows NT 6.2
System memory: 4096 Megabytes total, 4096 Megabytes free.

Exception module:  C:\WINDOWS\SYSTEM32\ntdll.dll.
Exception address: 0x77164075. Section:Offset: 0x01:0x00043075.

Registers
   EAX: 3f7e0000
   EBX: 17847a08
   ECX: 7fff0500
   EDX: 177fee28
   ESI: 177fee20
   EDI: 012c0000
   CS:EIP: 0023:77164075
   SS:ESP: 002b:0019f8b0  EBP:0019fa00
   DS:002b  ES:002b  FS:0053  GS:002b
   Flags: 00010246

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000    8158830 SimCity 4.exe      C:\Program Files (x86)\Maxis\SimCity 4\Apps\SimCity 4.exe
   0x77120000    1716224 ntdll.dll          C:\WINDOWS\SYSTEM32\ntdll.dll
   0x76f90000     983040 KERNEL32.DLL       C:\WINDOWS\System32\KERNEL32.DLL
   0x76b30000    2179072 KERNELBASE.dll     C:\WINDOWS\System32\KERNELBASE.dll
   0x74f40000     651264 apphelp.dll        C:\WINDOWS\SYSTEM32\apphelp.dll
   0x76f10000     503808 ADVAPI32.dll       C:\WINDOWS\System32\ADVAPI32.dll
   0x74fe0000     782336 msvcrt.dll         C:\WINDOWS\System32\msvcrt.dll
   0x75e90000     483328 sechost.dll        C:\WINDOWS\System32\sechost.dll
   0x75ac0000     778240 RPCRT4.dll         C:\WINDOWS\System32\RPCRT4.dll
   0x75cf0000    1703936 USER32.dll         C:\WINDOWS\System32\USER32.dll
   0x76940000      98304 win32u.dll         C:\WINDOWS\System32\win32u.dll
   0x76a80000     147456 GDI32.dll          C:\WINDOWS\System32\GDI32.dll
   0x743c0000      32768 WSOCK32.dll        C:\WINDOWS\SYSTEM32\WSOCK32.dll
   0x750a0000     909312 gdi32full.dll      C:\WINDOWS\System32\gdi32full.dll
   0x73ef0000    4546560 WININET.dll        C:\WINDOWS\SYSTEM32\WININET.dll
   0x754d0000     405504 WS2_32.dll         C:\WINDOWS\System32\WS2_32.dll
   0x76ab0000     503808 msvcp_win.dll      C:\WINDOWS\System32\msvcp_win.dll
   0x75320000    1179648 ucrtbase.dll       C:\WINDOWS\System32\ucrtbase.dll
   0x76380000    5988352 SHELL32.dll        C:\WINDOWS\System32\SHELL32.dll
   0x75180000     151552 IMM32.dll          C:\WINDOWS\System32\IMM32.dll
   0x74c30000     163840 WINMM.dll          C:\WINDOWS\SYSTEM32\WINMM.dll
   0x74be0000      32768 VERSION.dll        C:\WINDOWS\SYSTEM32\VERSION.dll
   0x73e70000     520192 DSOUND.dll         C:\WINDOWS\SYSTEM32\DSOUND.dll
   0x73d30000     139264 MSVFW32.dll        C:\WINDOWS\SYSTEM32\MSVFW32.dll
   0x75f70000    2625536 combase.dll        C:\WINDOWS\System32\combase.dll
   0x73d60000    1060864 OPENGL32.dll       C:\WINDOWS\SYSTEM32\OPENGL32.dll
   0x73ce0000     278528 powrprof.dll       C:\WINDOWS\SYSTEM32\powrprof.dll
   0x73ca0000     258048 GLU32.dll          C:\WINDOWS\SYSTEM32\GLU32.dll
   0x73c10000     577536 COMCTL32.dll       C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_c0da534e38c01f4d\COMCTL32.dll
   0x748e0000     118784 winmmbase.dll      C:\WINDOWS\SYSTEM32\winmmbase.dll
   0x73c00000      53248 UMPDC.dll          C:\WINDOWS\SYSTEM32\UMPDC.dll
   0x75310000      24576 psapi.dll          C:\WINDOWS\System32\psapi.dll
   0x735f0000    6344704 windows.storage.dl C:\WINDOWS\SYSTEM32\windows.storage.dll
   0x735c0000     151552 Wldp.dll           C:\WINDOWS\SYSTEM32\Wldp.dll
   0x75440000     552960 SHCORE.dll         C:\WINDOWS\System32\SHCORE.dll
   0x76ec0000     282624 shlwapi.dll        C:\WINDOWS\System32\shlwapi.dll
   0x743e0000      61440 kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll
   0x75f10000     389120 bcryptPrimitives.d C:\WINDOWS\System32\bcryptPrimitives.dll
   0x74c60000     475136 uxtheme.dll        C:\WINDOWS\system32\uxtheme.dll
   0x76290000     929792 ole32.dll          C:\WINDOWS\System32\ole32.dll
   0x751b0000     614400 OLEAUT32.dll       C:\WINDOWS\System32\OLEAUT32.dll
   0x75260000     516096 clbcatq.dll        C:\WINDOWS\System32\clbcatq.dll
   0x734f0000     794624 PROPSYS.dll        C:\WINDOWS\SYSTEM32\PROPSYS.dll
   0x73400000     929792 rasapi32.dll       C:\WINDOWS\SYSTEM32\rasapi32.dll
   0x733d0000     176128 rasman.dll         C:\WINDOWS\SYSTEM32\rasman.dll
   0x733b0000     131072 SC4Fix.dll         C:\Program Files (x86)\Maxis\SimCity 4\Plugins\SC4Fix.dll
   0x77080000     241664 cfgmgr32.dll       C:\WINDOWS\System32\cfgmgr32.dll
   0x752e0000     102400 bcrypt.dll         C:\WINDOWS\System32\bcrypt.dll
   0x70480000     180224 dxcore.dll         C:\WINDOWS\SYSTEM32\dxcore.dll
   0x759e0000     868352 MSCTF.dll          C:\WINDOWS\System32\MSCTF.dll
   0x732f0000     757760 textinputframework C:\WINDOWS\SYSTEM32\textinputframework.dll
   0x72fd0000     634880 CoreMessaging.dll  C:\WINDOWS\SYSTEM32\CoreMessaging.dll
   0x73070000    2613248 CoreUIComponents.d C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
   0x74370000     167936 ntmarta.dll        C:\WINDOWS\SYSTEM32\ntmarta.dll
   0x72ef0000     897024 wintypes.dll       C:\WINDOWS\SYSTEM32\wintypes.dll
   0x72e00000     954368 DDRAW.DLL          C:\WINDOWS\SYSTEM32\DDRAW.DLL
   0x72df0000      28672 DCIMAN32.dll       C:\WINDOWS\SYSTEM32\DCIMAN32.dll
   0x72d20000     798720 dxgi.dll           C:\WINDOWS\SYSTEM32\dxgi.dll
   0x708c0000   38092800 igdumdim32.dll     C:\WINDOWS\SYSTEM32\igdumdim32.dll
   0x755a0000    4440064 SETUPAPI.dll       C:\WINDOWS\System32\SETUPAPI.dll
   0x6fbb0000    9216000 igdusc32.dll       C:\WINDOWS\SYSTEM32\igdusc32.dll
   0x70850000     405504 D3DIM700.DLL       C:\WINDOWS\SYSTEM32\D3DIM700.DLL
   0x74b80000     155648 dwmapi.dll         C:\WINDOWS\SYSTEM32\dwmapi.dll
   0x707e0000     438272 MMDevApi.dll       C:\WINDOWS\System32\MMDevApi.dll
   0x707b0000     176128 DEVOBJ.dll         C:\WINDOWS\System32\DEVOBJ.dll
   0x70670000    1269760 AUDIOSES.DLL       C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
   0x70660000      61440 resourcepolicyclie C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
   0x746b0000    2273280 iertutil.dll       C:\WINDOWS\SYSTEM32\iertutil.dll
   0x74900000     135168 SspiCli.dll        C:\WINDOWS\SYSTEM32\SspiCli.dll
   0x70640000      98304 profapi.dll        C:\WINDOWS\SYSTEM32\profapi.dll
   0x70620000      73728 ondemandconnrouteh C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
   0x70550000     831488 winhttp.dll        C:\WINDOWS\SYSTEM32\winhttp.dll
   0x704f0000     335872 mswsock.dll        C:\WINDOWS\system32\mswsock.dll
   0x704b0000     204800 IPHLPAPI.DLL       C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
   0x6fba0000      32768 WINNSI.DLL         C:\WINDOWS\SYSTEM32\WINNSI.DLL
   0x75250000      28672 NSI.dll            C:\WINDOWS\System32\NSI.dll
   0x6faa0000     995328 Windows.UI.dll     C:\Windows\System32\Windows.UI.dll
   0x6fa20000     471040 WindowManagementAP C:\Windows\System32\WindowManagementAPI.dll
   0x6f930000     970752 InputHost.dll      C:\Windows\System32\InputHost.dll
   0x6f7a0000    1634304 twinapi.appcore.dl C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
   0x6f790000      32768 avrt.dll           C:\WINDOWS\SYSTEM32\avrt.dll
   0x6d510000     507904 DbgHelp.dll        C:\Program Files (x86)\Maxis\SimCity 4\Apps\DbgHelp.dll

Call stack:
RtlGetCurrentServiceSessionId() + 1061

RtlGetNtGlobalFlags() + 1933

RtlFreeHeap() + 70

GZDllGetGZCOMDirector() + 927564

Stack data: (ESP is 0x0019f8b0)
0x0019f730   40010000 54f71900 163c1677 00000000 00000000 00000000 00000000 00000000 
0x0019f750   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f770   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f790   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f7b0   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f7d0   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f7f0   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f810   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f830   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f850   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 
0x0019f870   00000000 00000000 00000000 00000000 f8631446 00000000 00000000 58f81900 
0x0019f890   00e3891c f0f91900 40ad1977 71b95100 feffffff 00fa1900 62401677 b8e00000 
0x0019f8b0   61956a77 087a8417 00002c01 00000000 0c819547 50f91900 7f621677 20000000 
0x0019f8d0   6203dc04 70f91900 0c819547 68f91900 7f621677 2a000000 20000000 d429b600 
0x0019f8f0   0000d600 20000000 d0070200 64000000 f8e6d719 20000000 6803ca04 20000000 
0x0019f910   d0070200 64000000 00000000 20000000 02000000 c8e3891c f8809547 00002c01 
0x0019f930   ac020000 20000000 14033205 d8f91900 0c819547 20000000 fe023505 e8f91900 
0x0019f950   0c819547 087a8417 f7023e05 20000000 f102c401 ac020000 01000000 f8f91900 
0x0019f970   00000000 5c000000 20000000 64562c01 01000000 10fa1900 7f621677 1c000000 
0x0019f990   00000000 042ab600 0000d600 28ee7f17 d0070200 0005ff7f 00000000 20000001 
0x0019f9b0   d0070200 c8e3891c f8809547 0000803f 00000000 00000200 00000000 02000000 
0x0019f9d0   04000000 ac020000 20ee7f17 44790101 e81df808 0000d600 00000000 c4f21900 
0x0019f9f0   a8fa1900 40ad1977 a9ae5100 00000000 5cfa1900 1d791a77 087a8417 107a8417 
0x0019fa10   107a8417 00002c01 5022a617 e81df808 f8d84117 0000d600 302d9647 48fa1900 

Instruction data: (EIP is 0x77164075)
0x77163ff5   80 0f 85 ff 07 00 00 c6 45 c8 00 89 9d 54 ff ff ff 0f b7 4f 54 0f b7 43 04 33 c8 c1 e1 03 8b f3 
0x77164015   2b f1 89 75 d8 3b f3 0f 84 12 03 00 00 8b 4f 4c 8b c1 c1 e8 14 22 47 52 32 46 02 a8 01 0f 85 fc 
0x77164035   02 00 00 85 c9 74 26 8b 57 50 33 16 89 16 8b ca c1 e9 10 8b c2 c1 e8 08 32 c8 32 ca c1 ea 18 3a 
0x77164055   d1 74 0a 51 8b d6 8b cf e8 04 96 0a 00 8d 56 08 89 55 9c 8b 0a 89 4d a4 8b 46 0c 89 45 bc 8b 00 
0x77164075   8b 49 04 3b c1 0f 85 a0 02 00 00 3b c2 0f 85 98 02 00 00 0f b7 06 29 47 74 8b 97 b4 00 00 00 89 
0x77164095   55 e4 85 d2 0f 84 1f 01 00 00 0f b7 06 89 45 8c 3b 42 04 72 0e 8b 0a 85 c9 0f 85 7c 01 00 00 8b 
0x771640b5   42 04 48 89 85 60 ff ff ff 89 45 d0 8b c8 2b 4a 14 89 4d b4 83 7a 08 00 8d 04 09 75 02 8b c1 8d 
0x771640d5   34 85 00 00 00 00 89 75 b0 8b 42 20 03 c6 89 45 cc 8b 00 89 85 48 ff ff ff ff 4a 0c 8b 42 04 89

 

I do not know what the above means. I know a small amount of computer programming.

Any Ideas on how to fix this??

[rsc204 21,808]

15 hours ago, atsf189 said:

This started after removing the JENXAIRPORT Dulles airport. I entered the city and got the warning about not having the file. I then removed the apron that had a brown box and saved the city. Exited to the region and CTD everytime since.

Did you read the instructions that came with this airport or any airport controller it relies on to work?

I ask because you've just committed the ultimate no-no, removing something from your Plugins folder, that is used as part of a save file. There are always consequences, but in the case of Seaport and Airport controllers, you may not be able to recover your city unless you can reconcile things. You need to try and restore the last working configuration (Plugins), if you can do that it might clear up the error and prevent the problem from occurring.

You need to think very carefully before installing functional Seaport and Airport mods, once used with a region, you can never go back.

If you have backups, now's the time to consider returning to a previously working state.

[atsf189 460]

The last backup that works dose not have the JENXAIRPORT Dulles airport and the Functional Airport version 2.2

It does have a Maxis airport.

It does have the Seaport mod but no seaports in this city. This is the largest tile in the region also.

The effected city loads and saves it just will not exit to the region after saving.

Are you saying that I need to remove the airports mod before loading the backup. Save the city and then add the airports back in.

Do I have to remove all the dependencies also.

We all do dumb things I have read the readme for both mods. In trying to see how things work I removed this thinking with a backup

I could always go back two square one. Some instructions for these mods are not very clear for a novice like me. To even get the airports to work I had to add a folder to Enable them.

One thing I am still not clear on is if the original airport can still be in the game with the new airports. The file to block the Maxis airport was not included in version 2.2. I wish the person that made the airports mod was still involved with SC4. There stuff is awesome. I would like to try making Mods myself if I can learn more about how the game works.

What files are altered during a save. I noticed these are: region.ini ,Cityname.sc4 and SimCity 4.cfg. Are there others to replace with the backup.

I first just replaced the Cityname.sc4 then I tried the other two. The problem seems to start when the city gets to a certain size with or with out the airports.

[rsc204 21,808]

1 hour ago, atsf189 said:

The effected city loads and saves it just will not exit to the region after saving.

This is a sure fire sign of save file corruption, once this happens you can't do anything about it. 

1 hour ago, atsf189 said:

The problem seems to start when the city gets to a certain size with or with out the airports.

Whilst that isn't a direct cause of the problem, it can contribute to such corruption, the most well-documented cause of that is switching focus whilst saving or simply using the Save and Exit to Region or Save and Quit options. With mods and the advances in computers, we're able to push the game far beyond what was ever intended. The save process is quite intensive and what can happen is that it doesn't quite complete before the game returns to the region view or quits entirely, the last part of this process being to take a screenshot for the region view. If that last part doesn't complete once, subsequent saves are fine, but it can't update the region screenshot anymore, which leads to the CTD.

All in all though, that would be rather a different problem to one caused by Seaport/Airport controllers.

1 hour ago, atsf189 said:

What files are altered during a save. I noticed these are: region.ini ,Cityname.sc4 and SimCity 4.cfg.

Actually of these, only the .sc4 file gets altered, the .cfg file is nothing to do with save data and the .ini file would only be needed if moving/copying an entire region.

I don't know how the specific mod you are using works, but if it's a functional airport it'll be using Functional Airports as a dependency. All I can really allude to here is that Airport Controllers and Seaport Controllers both have some very specific dos and don'ts, which if not followed can break save files. It has something to do with the controller, if a custom one is present I believe other files also need to be present. Once you've put one of these in-game and saved it, you can never remove that controller or related files.

However it seems perhaps I've jumped the gun too soon on thinking that was your issue. If you are going to restore the city in question, you don't have to alter your Plugins to match, so you should be safe to simply restore the .sc4 file affected. After that just be real careful to use CTRL+S (or just save) in-game and avoid using the options that cause problems, there's even a mod to help with that.

[atsf189 460]

It has me confused.

I do have the save warning in and all the other recommended Mods to help crashes.

When I reinstalled the city I built it back up to the CTD point had the Airport in and it was working as intended as I built more onto the city it started CTD when going to the region but saved and loaded Ok.

I have rebuilt the city trying to solve this about 6 times so far leaving different things out.

At one point everything was good then it CTD on exit to region so I loaded the backup from a couple hours before and it started to CTD on exit to region when it had worked ok before.

[atsf189 460]

I deleted the region file and put the two good cities back in and started over on problem city. So far so good.

By doing this is the bad tile now gone or is it saved somewhere else and when I put something on it will this start over again.