Game Crashes.

[punchout3 0]

Ok, I have uninstalled and reinstalled many times, but to no avail. I am running SimCity 4 Deluxe Edition. I don't even get the bridge screen with the bridge over water. My screen just goes dark, and it looks like its loading, but then just goes back to the desktop with no notification whatsoever. I am running Windows XP: Media Center Edition, SP2.  I have 2048MB virtual memory (initial and max), and 512MB of RAM. I have 24.5GB of free hard drive space. There are no plugins installed for Sim City, and it is updated to the latest version. I am using DirectX 9.0c. Any Ideas?

[spectrumtech 15]

1) Uninstall. Clear the registry entry for SC4 (enter "regedit" in the 'Run" bar unter Start.)

2) Restart.

3) Remove all related files.

4) Check system requirements.

5) Reinstall. If this doesn't work, get a new copy of the game.

Hope this helps... i feel your pain.

[punchout3 0]

Thanks, I'll see if that works.

[TV-VCR 14]

Originally posted by: spectrumtech 1) Uninstall. Clear the registry entry for SC4 (enter "regedit" in the 'Run" bar unter Start.)

2) Restart.

3) Remove all related files.

4) Check system requirements.

5) Reinstall. If this doesn't work, get a new copy of the game.

Hope this helps... i feel your pain.quote>

Using regedit to "delete everything that seems to be SC4 related" is not a good idea at all, not to mention it wouldn't help anything. In regards to 5, the games are the same. Buying another copy of Simcity wouldn't help anything either.

So far it seems your computer meets the requirements (512MB of ram is still kind of small, but SC4 should run fine nevertheless). punchout3, what is your graphics card? Do you have the latest drivers for it? Do you have the latest drivers for all other components?

And of course, I've seen this happen before. Before you try any of this other stuff, try appending -introff to the end of a shortcut's target (it should resemble "C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe" -introff)

(note: it's supposed to be -intro : off (without the spaces). Dang forums...)

[tungston 19]

-intro:off   

There isn't anything SC4 in the registry that will cause a problem, and it's risky at best to edit it.

You should however delete the *\Maxis\SimCity 4 *\ folder if you are reinstalling, but if you have plugins in the plugin subfolder you might want to copy that elsewhere to save those files.

[punchout3 0]

Turning the intro off crashed my system forcing me to reboot. I have an ATI Mobility Radeon Xpress 200 graphics card with driver version 8.471.0.0. This driver was updated on February 25th, of this year, so I will go hunting for a newer version. I wish there were an easier way to find drivers for all components. Should I post the exception log for the most recent crash of the game (the one with -introff)?

[demonsim 0]

I had the same problem running Vista with an nVidia GEForce 6300 GS card.  When I reinstall, I can get everything to work if I do not run the last Maxis game patch.  With the patch, everything just goes to heck.  Try reinstalling without running the patch and see if that helps.  Of course, playing the game without the patch and the plugins that rely on the patch is not as much fun.

[punchout3 0]

I've updated my drivers, and if it crashes again, I will post the exception log. I will try running with intro on, and off. And under each compatibility mode.

[punchout3 0]

Here is my exception report.

Exception time: 07/27/2008, at 19:30:56.

Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

Current thread ID: 3608 (0x00000e18).

Version information:

Application/module path: C:\Program Files\Maxis\Sim City 4\Apps\SimCity 4.exe

Application/module version name: SimCity 4

Application/module version: 1.1.638.0

System version: Windows NT 5.1

System memory: 512 Megabytes total, 52 Megabytes free.

Exception module: C:\Program Files\Maxis\Sim City 4\Apps\SimCity 4.exe.

Exception address: 0x005f4009. Sectionffset: 0x01:0x001ed009.

Registers

EAX: 00000000

EBX: 02030e54

ECX: 00000000

EDX: 7c90eb94

ESI: 00000000

EDI: ffffffff

CS:EIP: 001b:005f4009

SS:ESP: 0023:0012e980 EBP:00000000

DS:0023 ES:0023 FS:003b GS:0000

Flags: 00210286

Loaded Modules

Address Size Module Path

----------------------------------------------------------------------------------------------

0x00400000 4096 SimCity 4.exe C:\Program Files\Maxis\Sim City 4\Apps\SimCity 4.exe

0x7c900000 720896 ntdll.dll C:\WINDOWS\system32\ntdll.dll

0x7c800000 1003520 kernel32.dll C:\WINDOWS\system32\kernel32.dll

0x77dd0000 634880 ADVAPI32.dll C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 593920 RPCRT4.dll C:\WINDOWS\system32\RPCRT4.dll

0x71ad0000 36864 WSOCK32.dll C:\WINDOWS\system32\WSOCK32.dll

0x71ab0000 94208 WS2_32.dll C:\WINDOWS\system32\WS2_32.dll

0x77c10000 360448 msvcrt.dll C:\WINDOWS\system32\msvcrt.dll

0x71aa0000 32768 WS2HELP.dll C:\WINDOWS\system32\WS2HELP.dll

0x78050000 843776 WININET.dll C:\WINDOWS\system32\WININET.dll

0x77f60000 507904 SHLWAPI.dll C:\WINDOWS\system32\SHLWAPI.dll

0x77f10000 290816 GDI32.dll C:\WINDOWS\system32\GDI32.dll

0x7e410000 589824 USER32.dll C:\WINDOWS\system32\USER32.dll

0x00340000 36864 Normaliz.dll C:\WINDOWS\system32\Normaliz.dll

0x78000000 282624 iertutil.dll C:\WINDOWS\system32\iertutil.dll

0x76390000 118784 IMM32.DLL C:\WINDOWS\system32\IMM32.DLL

0x629c0000 36864 LPK.DLL C:\WINDOWS\system32\LPK.DLL

0x74d90000 438272 USP10.dll C:\WINDOWS\system32\USP10.dll

0x66500000 40960 wbsys.dll C:\WINDOWS\system32\wbsys.dll

0x10000000 20480 avgrsstx.dll C:\WINDOWS\system32\avgrsstx.dll

0x773d0000 1060864 comctl32.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\comctl32.dll

0x7c9c0000 12894208 SHELL32.dll C:\WINDOWS\system32\SHELL32.dll

0x5d090000 630784 comctl32.dll C:\WINDOWS\system32\comctl32.dll

0x73f10000 376832 DSOUND.dll C:\WINDOWS\system32\DSOUND.dll

0x774e0000 1298432 ole32.dll C:\WINDOWS\system32\ole32.dll

0x76b40000 184320 WINMM.dll C:\WINDOWS\system32\WINMM.dll

0x77c00000 32768 VERSION.dll C:\WINDOWS\system32\VERSION.dll

0x5ed00000 835584 OPENGL32.dll C:\WINDOWS\system32\OPENGL32.dll

0x68b20000 131072 GLU32.dll C:\WINDOWS\system32\GLU32.dll

0x73760000 299008 DDRAW.dll C:\WINDOWS\system32\DDRAW.dll

0x73bc0000 24576 DCIMAN32.dll C:\WINDOWS\system32\DCIMAN32.dll

0x75a70000 135168 MSVFW32.dll C:\WINDOWS\system32\MSVFW32.dll

0x76bf0000 45056 psapi.dll C:\WINDOWS\system32\psapi.dll

0x76ee0000 245760 rasapi32.dll C:\WINDOWS\system32\rasapi32.dll

0x76e90000 73728 rasman.dll C:\WINDOWS\system32\rasman.dll

0x5b860000 344064 NETAPI32.dll C:\WINDOWS\system32\NETAPI32.dll

0x76eb0000 192512 TAPI32.dll C:\WINDOWS\system32\TAPI32.dll

0x76e80000 57344 rtutils.dll C:\WINDOWS\system32\rtutils.dll

0x5ad70000 229376 uxtheme.dll C:\WINDOWS\system32\uxtheme.dll

0x76c30000 188416 WINTRUST.dll C:\WINDOWS\system32\WINTRUST.dll

0x77a80000 606208 CRYPT32.dll C:\WINDOWS\system32\CRYPT32.dll

0x77b20000 73728 MSASN1.dll C:\WINDOWS\system32\MSASN1.dll

0x76c90000 163840 IMAGEHLP.dll C:\WINDOWS\system32\IMAGEHLP.dll

0x20000000 3293184 xpsp2res.dll C:\WINDOWS\system32\xpsp2res.dll

0x0ffd0000 163840 rsaenh.dll C:\WINDOWS\system32\rsaenh.dll

0x769c0000 733184 userenv.dll C:\WINDOWS\system32\userenv.dll

0x77fe0000 69632 secur32.dll C:\WINDOWS\system32\secur32.dll

0x75e60000 77824 cryptnet.dll C:\WINDOWS\system32\cryptnet.dll

0x76f60000 180224 WLDAP32.dll C:\WINDOWS\system32\WLDAP32.dll

0x4d4f0000 360448 WINHTTP.dll C:\WINDOWS\system32\WINHTTP.dll

0x722b0000 20480 SensApi.dll C:\WINDOWS\system32\SensApi.dll

0x029b0000 73728 iprepair.dll C:\Program Files\Stardock\Object Desktop\IconPackager\iprepair.dll

0x77120000 569344 OLEAUT32.dll C:\WINDOWS\system32\OLEAUT32.dll

0x029e0000 110592 DockShellHook.dll C:\Program Files\Stardock\ObjectDock\DockShellHook.dll

0x74720000 307200 MSCTF.dll C:\WINDOWS\system32\MSCTF.dll

0x02dd0000 69632 UberIcon.dll C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon.dll

0x77920000 995328 SETUPAPI.dll C:\WINDOWS\system32\SETUPAPI.dll

0x77b40000 139264 appHelp.dll C:\WINDOWS\system32\appHelp.dll

0x76fd0000 520192 CLBCATQ.DLL C:\WINDOWS\system32\CLBCATQ.DLL

0x77050000 806912 COMRes.dll C:\WINDOWS\system32\COMRes.dll

0x77a20000 344064 cscui.dll C:\WINDOWS\System32\cscui.dll

0x76600000 118784 CSCDLL.dll C:\WINDOWS\System32\CSCDLL.dll

0x71b20000 73728 MPR.dll C:\WINDOWS\system32\MPR.dll

0x75f60000 28672 drprov.dll C:\WINDOWS\System32\drprov.dll

0x71c10000 57344 ntlanman.dll C:\WINDOWS\System32\ntlanman.dll

0x71cd0000 94208 NETUI0.dll C:\WINDOWS\System32\NETUI0.dll

0x71c90000 262144 NETUI1.dll C:\WINDOWS\System32\NETUI1.dll

0x71c80000 28672 NETRAP.dll C:\WINDOWS\System32\NETRAP.dll

0x71bf0000 77824 SAMLIB.dll C:\WINDOWS\System32\SAMLIB.dll

0x75f70000 36864 davclnt.dll C:\WINDOWS\System32\davclnt.dll

0x02ed0000 81920 LMIRfsClientNP.dll C:\WINDOWS\system32\LMIRfsClientNP.dll

0x16210000 2613248 wpdshext.dll C:\WINDOWS\system32\wpdshext.dll

0x4ec50000 1716224 gdiplus.dll C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll

0x10930000 299008 PortableDeviceApi. C:\WINDOWS\system32\PortableDeviceApi.dll

0x73d70000 77824 shgina.dll C:\WINDOWS\system32\shgina.dll

0x02f30000 1118208 MSGINA.dll C:\WINDOWS\system32\MSGINA.dll

0x76360000 65536 WINSTA.dll C:\WINDOWS\system32\WINSTA.dll

0x74320000 249856 ODBC32.dll C:\WINDOWS\system32\ODBC32.dll

0x763b0000 299008 comdlg32.dll C:\WINDOWS\system32\comdlg32.dll

0x03150000 94208 odbcint.dll C:\WINDOWS\system32\odbcint.dll

0x42ef0000 6082560 ieframe.dll C:\WINDOWS\system32\ieframe.dll

0x07160000 286720 Audiodev.dll C:\WINDOWS\system32\Audiodev.dll

0x15110000 2465792 WMVCore.DLL C:\WINDOWS\system32\WMVCore.DLL

0x11c70000 237568 WMASF.DLL C:\WINDOWS\system32\WMASF.DLL

0x593f0000 778240 wiashext.dll C:\WINDOWS\system32\wiashext.dll

0x73ba0000 77824 sti.dll C:\WINDOWS\system32\sti.dll

0x74ae0000 28672 CFGMGR32.dll C:\WINDOWS\system32\CFGMGR32.dll

0x755c0000 188416 msctfime.ime C:\WINDOWS\system32\msctfime.ime

0x72d20000 36864 wdmaud.drv C:\WINDOWS\system32\wdmaud.drv

0x72d10000 32768 msacm32.drv C:\WINDOWS\system32\msacm32.drv

0x77be0000 86016 MSACM32.dll C:\WINDOWS\system32\MSACM32.dll

0x77bd0000 28672 midimap.dll C:\WINDOWS\system32\midimap.dll

0x73ee0000 16384 KsUser.dll C:\WINDOWS\system32\KsUser.dll

0x60000000 360448 ijl15.dll C:\WINDOWS\system32\ijl15.dll

0x6d510000 507904 DbgHelp.dll C:\Program Files\Maxis\Sim City 4\Apps\DbgHelp.dll

Call stack:

Stack data: (ESP is 0x0012e980)

0x0012e800 00000000 20040281 fd3f0000 00000000 00000000 00000080 ff3f0000 00000000

0x0012e820 00800100 c0890000 00000000 40e91200 00000000 00000000 00000000 00000000

0x0012e840 b94c837c 20581b00 20581b00 6e45d272 00000000 78241900 2cfa1200 00000000

0x0012e860 08ff1200 a89a837c d8fc807c ffffffff f1e2907c b724807c 94020000 00000000

0x0012e880 8cfa1200 4e38d272 5338d272 0510907c ed10907c 08281b00 00000000 b4fa1200

0x0012e8a0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e8c0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e8e0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e900 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e920 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e940 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e960 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

0x0012e980 140e0302 480e0302 200e0302 540e0302 ee184e00 0000803f 7b284e00 200e0302

0x0012e9a0 b4606b02 d8e91200 44b67202 f4000300 14000302 346b2802 d8e91200 86a28700

0x0012e9c0 79a28700 14000502 1c000302 00000000 44b67202 14000302 ece91200 32b28700

0x0012e9e0 14000302 333e0178 00000000 44ea1200 73b28700 58ea1200 00000000 b6c14400

0x0012ea00 58ea1200 00000000 40000502 14000302 a1b6807c 00000000 333e0178 482efe01

0x0012ea20 4b2efe01 00000000 14000502 10ea1200 a4e51200 a8eb1200 b8fc9e00 c86ca800

0x0012ea40 00000000 b8eb1200 6fc24400 58ea1200 00000000 00000000 202aa800 00000000

0x0012ea60 b4bb0602 c8bb0602 c8bb0602 1008a800 942dfe01 cb2dfe01 cc2dfe01 00000000

0x0012ea80 1008a800 c4142402 c4142402 cc142402 00000000 401b9f00 00004000 00000000

0x0012eaa0 c7231400 01000000 94000000 05000000 01000000 280a0000 02000000 53657276

0x0012eac0 69636520 5061636b 2032007c fadee701 09000000 00000000 00000000 00000000

0x0012eae0 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Instruction data: (EIP is 0x005f4009)

0x005f3f89 ca 8b 44 24 0c 74 34 53 56 57 85 c0 74 20 8b f1 8b 1e 8b f8 89 1f 8b 5e 04 89 5f 04 8b 5e 08 89

0x005f3fa9 5f 08 8b 5e 0c 89 5f 0c 8b 76 10 89 77 10 83 c1 14 83 c0 14 3b ca 75 d2 5f 5e 5b c3 aa b0 00 89

0x005f3fc9 08 a3 3c aa b0 00 c3 53 55 8b 69 0c 56 57 8d 7d ff 33 f6 85 ff 7e 27 8b 19 d9 44 24 14 8d 14 37

0x005f3fe9 d1 fa 8d 04 92 d8 1c 83 df e0 f6 c4 05 7a 04 8b fa eb 03 8d 72 01 3b fe 7f df 85 f6 7f 0c 8b 09

0x005f4009 d9 41 04 5f 5e 5d 5b c2 04 00 8d 45 ff 3b f0 7c 20 d9 44 24 14 8d 54 ad 00 d8 5c 93 ec 8d 0c 93

0x005f4029 df e0 f6 c4 01 75 0a d9 41 f0 5f 5e 5d 5b c2 04 00 d9 44 24 14 8d 04 b6 d8 64 83 08 8d 04 83 5f

0x005f4049 5e d8 48 10 5d 5b d8 40 0c c2 04 00 cc cc cc cc cc cc cc cc cc cc cc 8b 41 04 39 01 75 05 32 c0

0x005f4069 c2 04 00 8b 40 ec 8b 4c 24 04 89 01 b0 01 c2 04 00 75 e9 45 ff ff ff 51 8b 44 24 08 57 8b f9 3b

[TV-VCR 14]

Originally posted by: punchout3 Here is my exception report.

Exception time: 07/27/2008, at 19:30:56.

Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

Current thread ID: 3608 (0x00000e18).

Version information:

Application/module path: C:\Program Files\Maxis\Sim City 4\Apps\SimCity 4.exe

Application/module version name: SimCity 4

Application/module version: 1.1.638.0

System version: Windows NT 5.1

System memory: 512 Megabytes total, 52 Megabytes free.

Exception module: C:\Program Files\Maxis\Sim City 4\Apps\SimCity 4.exe.

Exception address: 0x005f4009. Sectionffset: 0x01:0x001ed009.

*snip*quote>

Did you/are you going to try the the solutions I listed above?

And uh, what do you have running for only 52MB of memory to be free.

[punchout3 0]

Originally posted by: TV-VCR

Originally posted by: punchout3 Here is my exception report.

*snip*quote>

Did you/are you going to try the the solutions I listed above?

And uh, what do you have running for only 52MB of memory to be free. quote>

Yes, I did try the solutions you listed above. And I was running firefox in the background, half expecting it not to work. I am currently looking to buy more memory for my laptop.

[tungston 19]

More memory will certainly help, 512 MB is hardly enough, Windows will use almost that much.

[punchout3 0]

Yea, I'm looking to upgrade to 2GB of RAM. I also had a disk defrag going at the time. I just tried running the game again, without anything running in the background, and I am still getting the same problem.

[punchout3 0]

I just tried running agian, this time, closing ObjectDock, and Ubericon. Same problem continues to occur weather I have the intro on or off.

[TV-VCR 14]

Originally posted by: punchout3 I just tried running agian, this time, closing ObjectDock, and Ubericon. Same problem continues to occur weather I have the intro on or off.quote>

What's the model laptop you have?

[punchout3 0]

HP Pavilion dv5000.

[punchout3 0]

I've noticed that the game comes up in the task bar, then my screen goes black, then it goes back to the desktop, and its not there anymore. I have nothing running in the background. It couldn't be a missing file from the intro, seeing as how I have uninstalled and reinstalled many, many times. I have checked, and it is the same access violation in all my exception logs.

[TV-VCR 14]

Go to the start menu, select run, type in dxdiag and hit enter. Tell me what the stuff in the System Information area says, and if there are any problems reported in the other tabs (display, sound, etc.)

[punchout3 0]

Operating System: Microsoft Windows XP Professional (5.1, Build 2600)

Language: English (Regional Setting: English)

System Manufacturer: Hewitt-Packard

System Model: Pavilion dv5000 (ES186AV)

BIOS: 1.00PARTTBL

Processor: AMD Turion 64 Mobile Technology ML-34, MMX, 3DNow, ~1.8GHz

Memory: 510MB RAM

Page File: 607MB Used 1916 Available

DirectX Version: DirectX 9.0c (4.09.0000.0904)

There were no problems reported in any of the other tabs, and I ran all of the tests with no errors.

[punchout3 0]

I just tried running again, this time with nothing running at all (other than things that need to be running), and still nothing.

[punchout3 0]

Anyone?

[TV-VCR 14]

I have heard of problems with SimCity 4 running on AMD processors but I rather doubt that would be the problem. You could try emailing EA but I don't think they'd be of any help. You could also ask HP but I don't think they'd be helpful either.

[hawkpride147 1]

i believe your problem is that laptops tend to require more RAM to run programs due to the graphics card monopolizing the RAM...though you should still have enough RAM with absolutely nothing else running...

[punchout3 0]

Yea, I would have upgraded the RAM already, but it is not my laptop. I'd rather wait until I have a laptop of my own (saving up for one, for college), and buy more for that one if needed.