Reinstalling Problems

[htdefiant 0]

I just uninstalled Sim City 4 Deluxe with the intention of reinstalling. When I put disk 1 in to install, the installer crashes (SimCity4_Uninst.exe  has crashed, send error...). I system restored to two days ago, but the game did not run. My good intentions have run awry. Any thoughts on why the installer might crash?

[tungston 19]

System restore will not restore a application that has been uninstalled. Could you list more details, what OS are you using?

[Madog 3]

Hi

Well,simcity make a register at your PC, it can be the problem. I don't know how delete this register, but look at simtropolis

Good luck!

[htdefiant 0]

Sorry tungston, here is my dxdiag.

DxDiag8.txt

[tungston 19]

I am correct assuming you have a MAC running under Windows?

[htdefiant 0]

Correct. Running in Boot Camp 2.1 --- but that shouldn't have to do with anything (unless it's a driver problem). If it's worth noting, I have plenty of games that run just fine on this, have run SC4 like this for about 16 months - actually that's not true. I ran SC4 + Rush Hour Disk for a while but bought Deluxe because I gave my older disks to my brother.

[tungston 19]

Yea I don't know anything about the MAC Windows. I am not clear, was the previous install from the new Deluxe version? I can't see that it would make a difference either, since they are the same.

When did the "uninstall crash, on the origional uninstall, or later? Either way you should delete any folders left in the Program files before installing. There is a "Plugins" folder there you might want to copy first.

Also there is a MAC forum and you might try there also.

[htdefiant 0]

Running this on Windows (although on an Apple box) is exactly the same as running it on a Dell or any other PC --- should have nothing to do with my problem. I just uninstalled Deluxe. Then when I go to Install it (Autorun comes up, I click Install) then it crashes. It says that the .exe file that crashed was in fact the uninstaller exe, even though I clicked install. I checked Program Files, the registry, and My Documents --- deleted everything.

[tungston 19]

Have you tried using the setup.exe instead of the autorun? I am basicaly out of suggestions as I have not encountered this type of error.

[NetPCDoc 1]

Hello htdefiant,

It sounds like the installer is finding some remaints of the previous installation.

Please - Remember to back up any plugins you may have, then:

You may need to try the manual uninstall instructions given by EA / Maxis.

-NetPCDoc

No detail is too small to be micromanaged.

[htdefiant 0]

Tungston: Running it directly from setup.exe did not work.

NetPCDoc: Everything the link suggested had already been done.

[tungston 19]

It might be something running in the background, like the antivirus.