Game Freezes at Region Menu

[Montu 0]

Hello,

Recently, my SC4 has been freezing when it loads the region view at the start of the game. When I end the program, to end sc4 running, and I try to run sc4 again, it just show the bridge screen then goes black but then crashes back to the desktop. I have to restart my computer to get back to the region view, but it always freezes. I recently defragged my computer so there is enough space and memory. I have uninstalled and reinstalled it twice. My graphic card is up to date and everything. I made sure that no bat that i downloaded was causing this and removed the plugin folder, but no luck it just freezes again. Any help would be appreciated.

 

Thanks.

[A Nonny Moose 8,261]

We need more information to analyze what is happening to you. Please take a look in your exception reports folder, and post the first 20 lines of the minidump. It will open with notepad.

Also, we need to see what your machine is like. Please let us know your configuratons. See the sticky above on bug reporting.

[Montu 0]

Hello, heres the infomation you requested,

 

Exception time: 01/16/2006, at 19:18:36.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 1384 (0x0000056.
Version information:
Application/module path: C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.638.0
System version: Windows NT 5.1
System memory: 512 Megabytes total, 316 Megabytes free.

Exception module:  C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe.
Exception address: 0x00884fa1. Section:Offset: 0x01:0x0047dfa1.

Registers
   EAX: 00000000
   EBX: 013c8d14
   ECX: 00000000
   EDX: 00ac4628
   ESI: 013e0020
   EDI: 00000005
   CS:EIP: 001b:00884fa1
   SS:ESP: 0023:0012f2a8  EBP:0012f334
   DS:0023  ES:0023  FS:003b  GS:0000
   Flags: 00010256

I also found this, I dunno if it is important but,

Call stack:
(Debug information (.pdb files) appears to be absent).
0x0001:0x0047dfa1 C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe.
GZDllGetGZCOMDirector() + 581159

 

GZDllGetGZCOMDirector() + 134308

GZDllGetGZCOMDirector() + 517947

 

 

I have a AMD Athlon XP 2800+

2.08GHz 512 Mb of RAM

 

GeForce FX 5600

Memory: 128MB

 

For my virtual memory I have it on System Managed Size for now because I tried to do it this way to get SC4 running

But I know I had it on 768 (min) and 1536 (max) before I changed it. But this didn't change a thing SC4 still froze.

 

[Montu 0]

I know I'm bumping this thread but I have tried everything, I removed all plugin list and region menu so it will load the default one, still no luck it still freezes at the start.

 

Can anyone help me?

[A Nonny Moose 8,261]

Sounds like you either have too many plugins (not likely) or your game has been corrupted.

I suggest a reinstall.

[SamFlash 0]

Unless I'm overlooking something (wouldn't be the first time) I would agree with N_O_Body on this.  You probably have corrupted game files and a clean re-install should take care of the problem.  At this point you have nothing to lose by trying that.  Let us know what happened.

[Montu 0]

I have reinstalled the game three time, still happens, freezes at the default region tile. I have removed every plug in, every region I have made. Still, it freezes.

[A Nonny Moose 8,261]

Well, how about anti-aliasing on your video board? If you have it turned on, turn it off. In fact, if you have anything turned on on the board, turn it all off. SC4 doesn't understand most (any?) hardware options on a graphics board.

[SamFlash 0]

Date: 1/18/2006 7:18:02 PM Author: Kumba I have reinstalled the game three time, still happens, freezes at the default region tile. I have removed every plug in, every region I have made. Still, it freezes.

quote>

Okay, that pretty much rules out the game itself as the cause of the problem.  So that leaves hardware.  Try N_O_Body's suggestion on the video card and if that doesn't help then I'm guessing a ram problem.  For that you'll need a program to stress your ram and see if it fails.  You can google for a free program to do that. 

 

One question that hasn't been asked is are you playing SC4 or Rush Hour?  If your playing Rush Hour then reinstall SC4 one more time and play it without adding any patches, updates, etc.  We might be able to narrow it down some more.