Site problem: doesn't work without "www"

[ayryq 9]

I got here by going to www.simtropolis.com. But if I visit https://simtropolis.com/(i.e. no "www") I get:

 

Error 522 Ray ID: 1ba27f93ba22095c Connection timed out

 

 

 

You

Browser

Working

 

 

Dallas CloudFlare

Working

 

 

simtropolis.com Host Error

 

 

Sorry if this was previously reported or well known.

 

Eric

[A Nonny Moose 8,261]

Incomplete web addresses have that result.  What ever gave you the idea you could omit the www?

[ayryq 9]

Incomplete web addresses have that result.  What ever gave you the idea you could omit the www?

 

I guess it's from years of using the internet and the web, and finding that practically every site is configured to work that way. Including, I think, this one, previously.

 

I wouldn't be surprised if this configuration "choice" was leading to losing traffic, as a casual visitor would assume the site is down.

 

Eric

[TPB 562]

I think you were just trying during a peak traffic moment, simtropolis.com works just fine for me.

[ayryq 9]

I think you were just trying during a peak traffic moment, simtropolis.com works just fine for me.

 

Still not for me; I first noticed a few days ago. Tried in IE and Firefox.

[Yarahi 1,816]

Try dropping http:// as well.. just type simtropolis.com and your browser should figure the rest out by itself

[ayryq 9]

Try dropping http:// as well.. just type simtropolis.com and your browser should figure the rest out by itself

 

Thanks. In firefox, I get the same error page as before. I wonder if anyone else can confirm the problem?

 

I wasn't posting to solicit help, though, but to report a "bug."

Possibly,

• This isn't a bug but intentional
• or, this is only affecting me for some reason.

Eric

[A Nonny Moose 8,261]

testing ...

 

when I typed simtropolis.com into my address bar on a new copy of firefox, it took me directly to the home page.

 

So, where are you typing this address??  Perhaps you have a problem on your machine?

 

BTW, I have a full set of Bookmarks for entering this site on various forums.

[ayryq 9]

Interesting. I just tried it on my phone, in Chrome, and got the same error. Then I disabled the wifi on my phone (so I'd be connecting via Verizon's network instead of my DSL) and simtropolis.com immediately redirected to the forums (actually a mobile version).

 

So the problem is my wifi, or my ISP, or maybe just my geographical location. (The error page mentioned a cloudflare server in Dallas).

 

Very strange, and I don't see what I could change to fix it, given the specific error page I'm getting (posted above).

 

Eric

[A Nonny Moose 8,261]

Something failed in accessing your name server.  Perhaps the extra layer cut it out.