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freedo50

Crash to desktop Druing Startup

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  • I have recently re-installed SC4 and RH and then re-installed the patches (SKU and BAT nitelighting).  However, I am still having problems on startup.  As the game starts, I get a black screen with the mouse pointer, which I presume is where the game is loading the data.  However, this screen disappears and I get a CTD, within about 30-60 secs.

    I have included the exception report below:

    Exception time: 06/22/2006, at 19:20:53.

    Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.

    Current thread ID: 2232 (0x000008b8).

    Version information:

    Application/module path: D:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe

    Application/module version name: SimCity 4

    Application/module version: 1.1.640.0

    System version: Windows NT 5.1

    System memory: 1024 Megabytes total, 92 Megabytes free.

    Exception module:  D:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.

    Exception address: 0x005ba45b. Section:offset: 0x01:0x001b345b.

    Registers

       EAX: 00000000

       EBX: 04000000

       ECX: 00000000

       EDX: 01830608

       ESI: 00000009

       EDI: b0000004

       CS:EIP: 001b:005ba45b

       SS:ESP: 0023:0012fa8c  EBP:03bd38bc

       DS:0023  ES:0023  FS:003b  GS:0000

       Flags: 00010202

    Loaded Modules

       Address          Size Module             Path

       ----------------------------------------------------------------------------------------------

       0x00400000    8187904 SimCity 4.exe      D:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe

       0x7c900000     720896 ntdll.dll          D:\WINDOWS\system32\ntdll.dll

       0x7c800000     999424 kernel32.dll       D:\WINDOWS\system32\kernel32.dll

       0x77d40000     589824 USER32.dll         D:\WINDOWS\system32\USER32.dll

       0x77f10000     290816 GDI32.dll          D:\WINDOWS\system32\GDI32.dll

       0x77dd0000     634880 ADVAPI32.dll       D:\WINDOWS\system32\ADVAPI32.dll

       0x77e70000     593920 RPCRT4.dll         D:\WINDOWS\system32\RPCRT4.dll

       0x71ad0000      36864 WSOCK32.dll        D:\WINDOWS\system32\WSOCK32.dll

       0x71ab0000      94208 WS2_32.dll         D:\WINDOWS\system32\WS2_32.dll

       0x77c10000     360448 msvcrt.dll         D:\WINDOWS\system32\msvcrt.dll

       0x71aa0000      32768 WS2HELP.dll        D:\WINDOWS\system32\WS2HELP.dll

       0x771b0000     679936 WININET.dll        D:\WINDOWS\system32\WININET.dll

       0x77a80000     606208 CRYPT32.dll        D:\WINDOWS\system32\CRYPT32.dll

       0x77b20000      73728 MSASN1.dll         D:\WINDOWS\system32\MSASN1.dll

       0x77120000     573440 OLEAUT32.dll       D:\WINDOWS\system32\OLEAUT32.dll

       0x774e0000    1298432 ole32.dll          D:\WINDOWS\system32\ole32.dll

       0x77f60000     483328 SHLWAPI.dll        D:\WINDOWS\system32\SHLWAPI.dll

       0x7c9c0000    8474624 SHELL32.dll        D:\WINDOWS\system32\SHELL32.dll

       0x73f10000     376832 DSOUND.dll         D:\WINDOWS\system32\DSOUND.dll

       0x76b40000     184320 WINMM.dll          D:\WINDOWS\system32\WINMM.dll

       0x77c00000      32768 VERSION.dll        D:\WINDOWS\system32\VERSION.dll

       0x5ed00000     835584 OPENGL32.dll       D:\WINDOWS\system32\OPENGL32.dll

       0x68b20000     131072 GLU32.dll          D:\WINDOWS\system32\GLU32.dll

       0x73760000     299008 DDRAW.dll          D:\WINDOWS\system32\DDRAW.dll

       0x73bc0000      24576 DCIMAN32.dll       D:\WINDOWS\system32\DCIMAN32.dll

       0x75a70000     135168 MSVFW32.dll        D:\WINDOWS\system32\MSVFW32.dll

       0x5d090000     618496 COMCTL32.dll       D:\WINDOWS\system32\COMCTL32.dll

       0x76390000     118784 IMM32.dll          D:\WINDOWS\system32\IMM32.dll

       0x773d0000    1056768 comctl32.dll       D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll

       0x5cd70000      28672 serwvdrv.dll       D:\WINDOWS\system32\serwvdrv.dll

       0x5b0a0000      28672 umdmxfrm.dll       D:\WINDOWS\system32\umdmxfrm.dll

       0x77b40000     139264 Apphelp.dll        D:\WINDOWS\system32\Apphelp.dll

       0x10000000     638976 ~df394b.tmp        D:\DOCUME~1\Freddie\LOCALS~1\Temp\~ef92e4\~df394b.tmp

       0x5ad70000     229376 uxtheme.dll        D:\WINDOWS\system32\uxtheme.dll

       0x01cd0000      57344 MsgPlusLoader1.dll D:\Program Files\MessengerPlus! 3\MsgPlusLoader1.dll

       0x01cf0000    1495040 nview.dll          D:\WINDOWS\system32\nview.dll

       0x76bf0000      45056 PSAPI.DLL          D:\WINDOWS\system32\PSAPI.DLL

       0x77690000     135168 NTMARTA.DLL        D:\WINDOWS\system32\NTMARTA.DLL

       0x76f60000     180224 WLDAP32.dll        D:\WINDOWS\system32\WLDAP32.dll

       0x71bf0000      77824 SAMLIB.dll         D:\WINDOWS\system32\SAMLIB.dll

       0x01f20000     278528 NVWRSENG.DLL       D:\WINDOWS\system32\NVWRSENG.DLL

       0x74720000     307200 MSCTF.dll          D:\WINDOWS\system32\MSCTF.dll

       0x01fc0000      65536 tabhook.dll        D:\WINDOWS\system32\tabhook.dll

       0x76ee0000     245760 rasapi32.dll       D:\WINDOWS\system32\rasapi32.dll

       0x76e90000      73728 rasman.dll         D:\WINDOWS\system32\rasman.dll

       0x5b860000     344064 NETAPI32.dll       D:\WINDOWS\system32\NETAPI32.dll

       0x76eb0000     192512 TAPI32.dll         D:\WINDOWS\system32\TAPI32.dll

       0x76e80000      57344 rtutils.dll        D:\WINDOWS\system32\rtutils.dll

       0x76c30000     188416 WINTRUST.dll       D:\WINDOWS\system32\WINTRUST.dll

       0x76c90000     163840 IMAGEHLP.dll       D:\WINDOWS\system32\IMAGEHLP.dll

       0x20000000    2904064 xpsp2res.dll       D:\WINDOWS\system32\xpsp2res.dll

       0x0ffd0000     163840 rsaenh.dll         D:\WINDOWS\system32\rsaenh.dll

       0x769c0000     733184 userenv.dll        D:\WINDOWS\system32\userenv.dll

       0x77fe0000      69632 secur32.dll        D:\WINDOWS\system32\secur32.dll

       0x75e60000      77824 cryptnet.dll       D:\WINDOWS\system32\cryptnet.dll

       0x4d4f0000     360448 WINHTTP.dll        D:\WINDOWS\system32\WINHTTP.dll

       0x722b0000      20480 SensApi.dll        D:\WINDOWS\system32\SensApi.dll

       0x73940000     851968 D3DIM700.DLL       D:\WINDOWS\system32\D3DIM700.DLL

       0x011e0000      86016 nvwddi.dll         D:\WINDOWS\system32\nvwddi.dll

       0x72d20000      36864 wdmaud.drv         D:\WINDOWS\system32\wdmaud.drv

       0x72d10000      32768 msacm32.drv        D:\WINDOWS\system32\msacm32.drv

       0x77be0000      86016 MSACM32.dll        D:\WINDOWS\system32\MSACM32.dll

       0x77bd0000      28672 midimap.dll        D:\WINDOWS\system32\midimap.dll

       0x73ee0000      16384 KsUser.dll         D:\WINDOWS\system32\KsUser.dll

       0x6d510000     507904 DbgHelp.dll        D:\Program Files\Maxis\SimCity 4\Apps\DbgHelp.dll

    Call stack:

    (Debug information (.pdb files) appears to be absent).

    0x0001:0x001b345b D:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.

    Stack data: (ESP is 0x0012fa8c)

    0x0012f90c   00000000 c86d5dea 1e400000 00000000 00000000 00000000 00000000 00000000

    0x0012f92c   28000000 00800800 e85e0600 00000000 00000000 00000000 00000000 00e00e00

    0x0012f94c   d05b0000 c02b0800 38000000 00000000 00000000 00000000 00000000 00000000

    0x0012f96c   00000000 80e00400 48000000 80020000 1c000000 00100000 20060000 00000000

    0x0012f98c   00000000 00000000 00000000 00000000 00000000 eb06917c 0000807c 67000000

    0x0012f9ac   80e52e01 d0e22e01 80e52e01 c242f677 d0e22e01 00000000 00000000 a86f3701

    0x0012f9cc   80e52e01 18e42e01 66000000 00000000 ffffffff e56d917c 66006800 b8e12e01

    0x0012f9ec   98de2e01 02000000 a0200900 58000001 44003a00 5c005000 72006f00 67007200

    0x0012fa0c   61006d00 20004600 69006c00 65007300 5c004d00 61007800 69007300 5c005300

    0x0012fa2c   69006d00 43006900 74007900 20003400 5c004100 70007000 92d5907c cc6bdd77

    0x0012fa4c   08070000 02000000 30e02e01 d043f677 ffff0000 7ce02e01 04000000 02000000

    0x0012fa6c   70eb2e01 a0939c7c dd43f677 a0939c7c 04000000 00000000 7ce02e01 08070000

    0x0012fa8c   24002d38 b82ab600 66515e00 00000030 24002d38 e8080304 08d09000 00000030

    0x0012faac   60d64a00 00000030 2070a800 1c008d01 60b5b703 00000000 01000000 2e200000

    0x0012facc   3bcb4a00 ffffffff 0f2100fe 00000000 0d000000 1c000404 00000000 00000000

    0x0012faec   01000000 00000000 ffffffff 00000004 00000000 00000000 00000000 00000000

    0x0012fb0c   00000000 0c000000 24002d38 00000000 00000000 28000000 00000000 28000000

    0x0012fb2c   28000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

    0x0012fb4c   00000000 00000000 00000000 03000000 78fb1200 00000000 00000000 00000000

    0x0012fb6c   00000000 00000000 00000000 00000000 00000000 00000000 00000000 d9be5d00

    0x0012fb8c   bc38bd03 1cfa9f03 00000000 a4fb1200 14000404 1c000404 d42aaa00 14fa9f03

    0x0012fbac   bc38bd03 01003fea 37c05d00 1cfa9f03 e8fb1200 38300304 00000000 105e4a00

    0x0012fbcc   18fc1200 e8fb1200 047ab201 00000000 14698c01 1b000000 cf0b9300 00000000

    0x0012fbec   d6010000 5cb5b703 29020000 146b0204 716b0204 726b0204 1008a800 34300304

    Instruction data: (EIP is 0x005ba45b)

    0x005ba3db   ad 02 00 83 c4 04 8b c6 5e c2 04 00 89 76 04 b0 01 5e c2 08 00 56 57 8b f1 8b 7e 10 6a 0c e8 fc

    0x005ba3fb   2b 35 00 8d 48 08 83 c4 04 85 c9 74 06 8b 54 24 0c 89 11 8b 4f 04 89 38 89 48 04 89 01 89 47 04

    0x005ba41b   8b 46 14 40 5f 89 46 14 5e c2 04 00 83 c4 04 8b c6 5e c2 04 00 56 57 8b 7c 24 0c 83 c7 04 33 f6

    0x005ba43b   b8 08 00 00 00 3b f8 76 21 46 03 c0 83 fe 09 72 f4 57 e8 1c 66 43 00 81 cf 00 00 00 80 83 c4 04

    0x005ba45b   89 38 5f 83 c0 04 5e c2 04 00 8b 4c b1 6c 8b 01 ff 10 c1 e6 18 0b f7 89 30 5f 83 c0 04 5e c2 04

    0x005ba47b   00 cc cc cc cc 83 ec 08 8b 44 24 14 8b 54 24 10 56 8b c8 8b f2 81 e1 00 00 ff ff 81 e6 00 00 ff

    0x005ba49b   ff 25 ff ff 00 00 81 e2 ff ff 00 00 89 4c 24 18 3b f1 89 74 24 14 89 44 24 04 89 54 24 08 8d 4c

    0x005ba4bb   24 18 72 04 8d 4c 24 14 3b d0 8d 44 24 04 72 04 8d 44 24 08 8b 31 8b 00 8b 54 24 10 03 c6 33 c9

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    I suppose the installation was damaged. Try re-installing the game and install the right SKU update. For example, if you bought it in Europe, update the game using SKU2. Finally, instal the BAT update. It doesn't matter what version it is: One version is right for all SKUs.

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    Do these problems happen before you install mods as well?

    You might want to copy and paste that in a message to their tech support - they're pretty quick to respond now.

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