Hello and welcome! What do you need help with? Also, you might want to check out the New Members Info or SC4 General Discussion forums. They might be able to help you more then I can, but that wont stop me from trying
Welcome to Simtropolis! The website may seem confusing at first, but don't worry! It's easy to get the hang of. Maybe tell us what you want to do? We'll gladly help.
Welcome to Simtropolis! Don't be concerned about the current performance of the site (e.g. pages loading slowly). It's a known issue that I'm sure is actively being worked upon.