In our capitalist system I receive addons, regular patches and expansions from Eagle Dynamics, Microsoft, Blizzard for free, once paying for the game. If this is ideal, then FHI lives in parallel world.
I would agree with you, if CXL cost 15-20EUR (some money). But 40EUR - is high enough price for full-featured and full-supported product on the market. CXL'11 has lots of problems that put it in "beta" status. I didn't pay for "beta" but for full-featured product. And there is no missing content. There is content that
a) locked from me
b) unfunctional
Why have I use 3rd-party utilities to access the stuff, I've payed for and which must be accessible by-default?
Another thing - the most required thing on CXL franchise is bugfixing. Additional buildings and other staff can somehow be made by community for FREE. So Focus is wrong focused on non real problems.
In conclusion:
After being cheated on ~80EURs for CXL'09 and '11 by FHI I'm gonna use try-and-buy principles with next version of CXL. I'm not a crediting organization, that shares money for future products, my salary also comes at the end of the period and for work, that I already done.
If FHI lacks money for development, it may take a loan at the bank, then repay, selling quality products at reasonable price for future development. This is how capitalism works.