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Another Exception Report

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  • Original Poster
  • After some month not playing SC4 i reinstalled it a few days ago.
    At first i wanted to render a map, with no good result...
    It keept ccrashing completly, after a while rendering the whole system stops and only playing weird sounds
    and all i can do is an reset.
    Now i managed to render the map in two runs and started to build on it. For a while all went fine but now i can
    play only 10-20 minutes before the same crash occurs. I defragmented my drives, used a programm from my HDD
    manufaturer to test the entire drive, run some memorytests over around an hour and finally run an 3d benchmark
    for 20min to test my vga card all tests with no failure. So i think it could not be a hardware defect.
    I have no idea what i could do to find the error, as i mentioned i played sc4 a few month ago up to 10 hours a day
    with now problems.
    I realy hope someone can help me with this...
    Below i paste the exception report mightbe it will help:

    Exception time: 02/22/2006, at 16:12:47.
    Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
    Current thread ID: 2744 (0x00000ab4.gif.
    Version information:
    Application/module path: C:\Programme\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
    Application/module version name: SimCity 4
    Application/module version: 1.1.640.0
    System version: Windows NT 5.1
    System memory: 1024 Megabytes total, 360 Megabytes free.

    Exception module:  D:\WINDOWS\system32\D3DIM700.DLL.
    Exception address: 0x738bafe9. Section:Offset: 0x01:0x00002fe9.

       EAX: 52494a48
       EBX: 00000001
       ECX: 00000000
       EDX: 001575e3
       ESI: 001d1280
       EDI: 1468e980
       CS:EIP: 001b:738bafe9
       SS:ESP: 0023:0012f8f4  EBP:0012f8f4
       DS:0023  ES:0023  FS:003b  GS:0000
       Flags: 00010246

    Loaded Modules
       Address          Size Module             Path
       0x00400000    8187904 SimCity 4.exe      C:\Programme\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
       0x7c910000     749568 ntdll.dll          D:\WINDOWS\system32\ntdll.dll
       0x7c800000    1073152 kernel32.dll       D:\WINDOWS\system32\kernel32.dll
       0x77d10000     589824 USER32.dll         D:\WINDOWS\system32\USER32.dll
       0x77ef0000     286720 GDI32.dll          D:\WINDOWS\system32\GDI32.dll
       0x77da0000     696320 ADVAPI32.dll       D:\WINDOWS\system32\ADVAPI32.dll
       0x77e50000     593920 RPCRT4.dll         D:\WINDOWS\system32\RPCRT4.dll
       0x71a30000      40960 WSOCK32.dll        D:\WINDOWS\system32\WSOCK32.dll
       0x71a10000      94208 WS2_32.dll         D:\WINDOWS\system32\WS2_32.dll
       0x77be0000     360448 msvcrt.dll         D:\WINDOWS\system32\msvcrt.dll
       0x71a00000      32768 WS2HELP.dll        D:\WINDOWS\system32\WS2HELP.dll
       0x77180000     684032 WININET.dll        D:\WINDOWS\system32\WININET.dll
       0x77f40000     483328 SHLWAPI.dll        D:\WINDOWS\system32\SHLWAPI.dll
       0x77a50000     610304 CRYPT32.dll        D:\WINDOWS\system32\CRYPT32.dll
       0x77af0000      73728 MSASN1.dll         D:\WINDOWS\system32\MSASN1.dll
       0x770f0000     573440 OLEAUT32.dll       D:\WINDOWS\system32\OLEAUT32.dll
       0x774b0000    1294336 ole32.dll          D:\WINDOWS\system32\ole32.dll
       0x7c9d0000   10362880 SHELL32.dll        D:\WINDOWS\system32\SHELL32.dll
       0x73e70000     376832 DSOUND.dll         D:\WINDOWS\system32\DSOUND.dll
       0x76af0000     188416 WINMM.dll          D:\WINDOWS\system32\WINMM.dll
       0x77bd0000      32768 VERSION.dll        D:\WINDOWS\system32\VERSION.dll
       0x5f0d0000     835584 OPENGL32.dll       D:\WINDOWS\system32\OPENGL32.dll
       0x68fc0000     131072 GLU32.dll          D:\WINDOWS\system32\GLU32.dll
       0x736d0000     299008 DDRAW.dll          D:\WINDOWS\system32\DDRAW.dll
       0x73b30000      24576 DCIMAN32.dll       D:\WINDOWS\system32\DCIMAN32.dll
       0x75ec0000     135168 MSVFW32.dll        D:\WINDOWS\system32\MSVFW32.dll
       0x5d450000     618496 COMCTL32.dll       D:\WINDOWS\system32\COMCTL32.dll
       0x76330000     118784 IMM32.dll          D:\WINDOWS\system32\IMM32.dll
       0x773a0000    1056768 comctl32.dll       D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
       0x77b10000     139264 Apphelp.dll        D:\WINDOWS\system32\Apphelp.dll
       0x10000000     638976 ~df394b.tmp        D:\DOKUME~1\User\LOKALE~1\Temp\~ef17c9\~df394b.tmp
       0x5b0f0000     229376 uxtheme.dll        D:\WINDOWS\system32\uxtheme.dll
       0x746a0000     307200 MSCTF.dll          D:\WINDOWS\system32\MSCTF.dll
       0x02000000      24576 ctagent.dll        D:\WINDOWS\system32\ctagent.dll
       0x76bb0000      45056 psapi.dll          D:\WINDOWS\system32\psapi.dll
       0x76ea0000     245760 rasapi32.dll       D:\WINDOWS\system32\rasapi32.dll
       0x76e50000      73728 rasman.dll         D:\WINDOWS\system32\rasman.dll
       0x597d0000     344064 NETAPI32.dll       D:\WINDOWS\system32\NETAPI32.dll
       0x76e70000     192512 TAPI32.dll         D:\WINDOWS\system32\TAPI32.dll
       0x76e40000      57344 rtutils.dll        D:\WINDOWS\system32\rtutils.dll
       0x76bf0000     188416 WINTRUST.dll       D:\WINDOWS\system32\WINTRUST.dll
       0x76c50000     163840 IMAGEHLP.dll       D:\WINDOWS\system32\IMAGEHLP.dll
       0x20000000    3006464 xpsp2res.dll       D:\WINDOWS\system32\xpsp2res.dll
       0x0ffd0000     163840 rsaenh.dll         D:\WINDOWS\system32\rsaenh.dll
       0x76620000     741376 userenv.dll        D:\WINDOWS\system32\userenv.dll
       0x77fc0000      69632 secur32.dll        D:\WINDOWS\system32\secur32.dll
       0x76580000      77824 cryptnet.dll       D:\WINDOWS\system32\cryptnet.dll
       0x76f20000     184320 WLDAP32.dll        D:\WINDOWS\system32\WLDAP32.dll
       0x4d5c0000     360448 WINHTTP.dll        D:\WINDOWS\system32\WINHTTP.dll
       0x72240000      20480 SensApi.dll        D:\WINDOWS\system32\SensApi.dll
       0x738b0000     851968 D3DIM700.DLL       D:\WINDOWS\system32\D3DIM700.DLL
       0x72c90000      36864 wdmaud.drv         D:\WINDOWS\system32\wdmaud.drv
       0x72c80000      32768 msacm32.drv        D:\WINDOWS\system32\msacm32.drv
       0x77bb0000      86016 MSACM32.dll        D:\WINDOWS\system32\MSACM32.dll
       0x77ba0000      28672 midimap.dll        D:\WINDOWS\system32\midimap.dll
       0x73e40000      16384 KsUser.dll         D:\WINDOWS\system32\KsUser.dll
       0x77230000     643072 urlmon.dll         D:\WINDOWS\system32\urlmon.dll
       0x6d510000     507904 DbgHelp.dll        C:\Programme\Maxis\SimCity 4 Deluxe\Apps\DbgHelp.dll

    Call stack:
    D3DRealloc() + 3528

    0x0001:0x0000f5ec D:\WINDOWS\system32\D3DIM700.DLL.
    0x0001:0x0000c97b D:\WINDOWS\system32\D3DIM700.DLL.
    0x0001:0x00012da0 D:\WINDOWS\system32\D3DIM700.DLL.

    Stack data: (ESP is 0x0012f8f4)
    0x0012f774   00000000 00fffefe fd3f0000 00000000 00000000 007700c0 0e400000 00000000
    0x0012f794   31051505 31051605 16053105 32051605 32051705 17053205 33051705 33051805
    0x0012f7b4   18053305 34051805 34051905 19053405 35051905 35051a05 1a053505 36051a05
    0x0012f7d4   36051b05 1b053605 37051b05 37051c05 1c053705 38051c05 38051d05 1d053805
    0x0012f7f4   39051d05 39051e05 1e053905 3a051e05 3a051f05 1f053a05 3b051f05 3b052005
    0x0012f814   80e5d903 d0e2d903 80e5d903 c242f477 d0e2d903 00000000 00000000 508f8503
    0x0012f834   80e5d903 18e4d903 6c000000 00000000 ffffffff e56d927c 6c006e00 b8e1d903
    0x0012f854   98ded903 02000000 f8e57f03 58000001 43003a00 5c005000 72006f00 67007200
    0x0012f874   61006d00 6d006500 5c004d00 61007800 69007300 5c005300 69006d00 43006900
    0x0012f894   74007900 20003400 20004400 65006c00 75007800 65005c00 92d5917c cc6bda77
    0x0012f8b4   0c040000 02000000 30e0d903 d043f477 ffff0000 7ce0d903 04000000 02000000
    0x0012f8d4   70ebd903 f0769d7c dd43f477 f0769d7c 04000000 00000000 7ce0d903 0c040000
    0x0012f8f4   34f91200 ec758c73 08004014 e01c6f0a 80121d00 84121d00 00000000 1423a101
    0x0012f914   a3060000 1c3c1d00 b83b1d00 00000000 00000000 3cfe1200 18b39673 ffffffff
    0x0012f934   48f91200 7b498c73 e01c6f0a 84121d00 84121d00 58f91200 a0ad8c73 80121d00
    0x0012f954   5401a101 00000000 559d8800 80121d00 04000000 e01c6f0a b7020000 1b000000
    0x0012f974   1cd16a10 5d000000 00000000 f433e30d 01000000 944b7601 5471510c 6801a101
    0x0012f994   ac4b7601 989e8800 20007801 2b328800 14c0e604 45577d00 0000803f 0000803f
    0x0012f9b4   0000803f 86000000 14bce604 646d9a03 4cc7d007 14c0e604 14bce604 446d9a03
    0x0012f9d4   c1000000 86000000 bdbc3c3f afae2e3f b4b3333f 00000000 00000000 0105803f
    0x0012f9f4   0000803f 00000080 00000080 00000000 0000803f 00000080 00000000 00000000
    0x0012fa14   0000803f c43c2244 00807a43 29052045 0000803f ce138000 548d330d 01000000
    0x0012fa34   7034e30d 00000000 1e747c00 14c0e604 00000000 18fb1200 14bce604 ccfa1200
    0x0012fa54   00000000 c2000000 57000000 48bde604 14bce604 840a6f01 200c0000 00000000

    Instruction data: (EIP is 0x738bafe9)
    0x738baf69   0b 8b b1 90 22 00 00 89 32 83 20 00 83 a1 90 22 00 00 00 8d b1 88 22 00 00 8b 06 ff 48 04 8b 06
    0x738baf89   8b 08 50 ff 51 08 83 26 00 33 c0 5e c3 cc cc cc cc cc 8b c1 83 a0 90 00 00 00 00 c3 cc cc cc cc
    0x738bafa9   cc 8b ff 55 8b ec 8b 45 10 48 78 15 56 8b 75 08 57 8d 78 01 8b ce ff 55 14 03 75 0c 4f 75 f5 5f
    0x738bafc9   5e 5d c2 10 00 cc cc cc cc cc 8b ff 55 8b ec 8b 45 08 8b 91 68 22 00 00 8b 00 8b 89 6c 22 00 00
    0x738bafe9   3b 48 74 72 0d 77 05 3b 50 70 76 06 89 50 70 89 48 74 5d c2 04 00 cc cc cc cc cc 8b 41 30 85 c0
    0x738bb009   75 03 8b 41 2c 8b 48 0c 83 f9 01 76 13 49 89 48 0c 8b 48 04 ff 49 14 8b 40 04 8b 40 04 ff 08 c3
    0x738bb029   8b 08 50 ff 51 08 c3 cc cc cc cc cc 8b ff 55 8b ec 8b 55 0c 85 d2 8b 45 08 74 31 8b 4a 0c 56 57
    0x738bb049   89 08 6a 0e 59 6a 0e 8d 72 2c 8d 78 04 f3 a5 59 8d 72 64 8d 78 3c f3 a5 8b 8a 9c 00 00 00 89 48

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    You crashed in the module D:\WINDOWS\system32\D3DIM700.DLL. which is a component of DirectX. Make sure you are running DirectX 9.0c. If not, download it from the Microsoft site.

    Run the directX diagnostic DXDIAG from the Run box to see what the package thinks about your machine's abilities.

    The ACCESS VIOLATION crash is usually some kind of memory problem. If you are unable to solve this, please post your system configuration including your settings for Virtual Memory.

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  • Original Poster
  • This problem really gets annoyimg, i had no time to play sc4 for month and now i want to play it again it crashes and crashes...
    DirectX 9.0c is already installed, and dxdiaf reports no problems.
    All updates for sc4 are also installed.
    I have set my virtual memory to a fixed size of 3gb before i had it set to a starting size of 1,5gb and max 3gb with 1gb physikal mem.
    other specs
    Athlon 64 3200
    1gb RAM
    Geforce Fx 5950 with latest Forceware
    Creative Audigy 2 Zs
    Win Xp Sp2

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    Wow. Your machine is way overqualified to run this game. It was never envisioned to run in that environment.

    Are you doing all the necessary O/S maintenance?

    1. Defragment hard disks at least once a week.
    2. Disk cleanup to remove temp and junk files.
    3. Optional registry optimization (need a tool set for this).
    4. Virus and adware removal scans.

    Were you able to download a new copy of DirectX? If that crash is really legit, then that DLL may be corrupt.

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