Shiping of STEX Collctors edition

[CSAX 0]

Hello everybody

Just a quick question: I ordered the STEX Collectors edition about 3 weeks ago. Unfortunately the shipment still has not arrived but the money though is gone already :-)

Is this normal, that shipping to europe can take more than 3 weeks?

Who can I contact about any inquiry about the order?

Thanks very much for your help in advance

Regards

CSAX

[sim1234 62]

Welcome to Simtropolis CSAX!  I hope you have a great time here!

The STEX Collectors Disk page which can be found here says the following:

The discs are produced in batches on an as-needed-basis, once per week. Typically, batches are mailed out first thing every Monday morning. To make the Monday shipment, your donation must arrive before 5pm EST the previous Sunday, or else you might get bumped to the next batch (we will always try to squeeze in late-comers!) All in all, we found that the average wait time is about 7 to 12 days.quote>

I'd give it another week or two as the disks are being shipped from Canada but if you want to ask whether your order was received, you can always send a message to dirk, who is the webmaster and the person who sends out the disks.

Hope this helps.