Support: Prima Games eGuides

[extech 0]

If you ever purchase a Prima Games eGuide and have problems,  don't bother using their forum for help.  You will only recieve a standard reply from the forum moderator.

Below is a question I posed and the response.

What are the system requirements for using a Prima Games eGuide? I have not been able to find this information anywhere. The only information provided by the "help" pages states a windows system is required. It does not state which operating systems specifically.

(ie: What operating systems?)

P.S. Please don't downplay your customer's intelligence. Anyone can navigate an eGuide folder structure and find the underlying PDF. Your so called executable is most-likely a watered down version of Adobe Reader.
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Reply from forum moderator, Bylle.

For any eGuide related issues and concerns, please contact us at eguidesupport@primagames.com. Our eGuides are protected and not intended to be shared and distributed.
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I attempted to load the SimCity 4 Rush Hour eGuide on a machine running Windows Small Business Server 2003 SP2 with no success.  Their support pages state all you need is a windows based system.  Come to find out that isn't exactly true.  Their eguides will not work on the server versions of Windows.  Hence, the system requirements question.  IDIOTS.

[A Nonny Moose 8,262]

Interesting.  Since it is a server, can you not spawn an XP workstation and make it available there.

[extech 0]

I thought about that -- sort of. But, I figured the overhead costs to view the eguide using an emulator wasn't worth it. I'm running the server on a P3 730MHz machine with 512 MB of RAM.