help?!?!?!?!?!!?

[golferdud 0]

i just got the game and when i play it it loads perfectly but when i try to play the tuorial the text box or whatever the thing is that is supposed to tell you what to do there is nothing there in the box it is just blank. some other things are the toolbars at the bottom of the screen wont go away and i cant see the other toolbars. one last thing is that when i click on the graphics option button it exits me out of the game. what is wrong with the game any ideas????

[A Nonny Moose 8,261]

There is something wrong with your installation.

1.  Did you register your game at Simcity.com?
2. Assuming your did, is your game siimcity 4, Rush Hour, or Deluxe?
3. Did you get the correct patch for your earthly region?

[golferdud 0]

i registered it is the deluxe version and i believe i got the right patch

[A Nonny Moose 8,261]

OK, well then you seem to be a little scrambled.

Tell us about your machine:

CPU

RAM size

Graphics card and driver

Virtual memory Size

Operating System and service pack level

If we don't find anything here, I am going to ask you to completely uninstall the game, so some maintenance and then reinstall it.

If you haven't done one lately, do a virus scan.

[golferdud 0]

microsoft windows Xp home edition

512RAM

Graphics driver: nvidia GeForce mx 420

memory size:60GB

this is what i could find hope it helps

[A Nonny Moose 8,261]

OK, well, you are a little challenged for memory.  Your 60GB figure must be your hard drive storage.  Memory goes away when the power is off, but storage is until erased.

You need to update your machine software to XP SP2.  MS-Update should handle this for you.

Your virtual memory (look it up in help) should be set manually to 1536MB with a maximum of 4085MB.  The game is a memory hog.  If you can do it, I recommend updating your machine to 1025MB RAM.  Your 512MB seems to have an integrated graphics card attached, so it will take some of the top, and the minimum real memory for this game in XP is 512MB.

In any case, after you bring your software up to date (you also need DirectX 9.0c), I recommend a full uninstall of the game.

Then do a disk clean up followed by a defragmentation of your hard disk.  If you have never run a defrag, it will take overnight (the first time only).

Boot your machine and then

1. Install the game
2. Update with update 1

At this point, you should have a fully playable SC4 dexluxe.