First, I want you to know that we are listening to your feedback. We dig deep into the forums, Facebook posts, and Twitter feeds every day to see what players are talking about. There is a lot of feedback and there is a clear passion for SimCity. That’s great to see. And while we appreciate positive feedback, we take very seriously the players who have criticisms. Players have high expectations of what goes into our games and we have an obligation to deliver.
We continuously review this feedback alongside in-game telemetry to help us decide where to focus our game tuning and development efforts. We’ve formed dedicated teams to explore specific features. Some player requests, such as a tool to raise and lower roads, were straightforward challenges. Some of the larger asks, such as bigger city maps and an offline mode, have required more thought and exploratory work.