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    EA's Peter Moore vows to 'do better' in response to 'worst company in America' poll

    Polygon.com: EA chief operating officer Peter Moore is, unsurprisingly, not thrilled at the prospect of "winning" the contest. But in a post on EA's official blog, it appears Moore's taking the poll's outcome to heart, writing, "We are committed to fixing our mistakes."

    "Are we really the 'Worst Company in America?'" Moore wrote. "I'll be the first to admit that we've made plenty of mistakes. These include server shut downs too early, games that didn't meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this."

    ...

    Moore writes that some consumer complaints against EA's business practices are "100 percent legitimate," but outlines other grievances against the publisher which he says "just don't hold water." Those include claims that SimCity's always-online requirement is part of a DRM scheme ("It's not. People still want to argue about it. We can't be any clearer — it's not.") and that "free-to-play games and micro-transactions are a pox on gaming."

    ...

    Full statement: http://www.ea.com/news/we-can-do-better


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    just a thought,

     

    when you bought a game 10 years ago you install it onto your hard drive, you wait serval minutes but you don't mind as you know that you are going to play a game.

     

    You now expect people to download a game and then install it then go to a server and play it, if they manage to connect to the server that is.

     

    SimCity is a one man/woman game only thank you very much.

     

    "are we really the worst company in america?" I dont know I aint American but one thing is for sure you grabbed a lot off money for making a broken game. I'm glad I didnt give you any off my money!

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    Exactly how are they "committed to fixing their mistakes"?  If this post is anything to go by, nothing will change. 

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    When your entire corporate business model is nickel and diming customers any way you can, you have no reason to be surprised at your dismal ranking in a poll.

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    In fact the title does not reflect very well the content of the post.

    " The tallest trees catch the most wind. At EA we Remain proud and unbowed." .

    - It's good to be careful with the rays. -

    A touch of arrogance and jingoism in pounds are dogmas of this staff already so accustomed to keeping an eye on the "bonus".

    The first blow this year was be kicked off the of the"Top 100 Nasdaq ," then watching the fall of its CEO amid of the most troubled launch product that made with high negative impact of media and are now trying to discredit the vote that will win for the second time as the "Worst Company in America" with childish comparisons to smooth the problem.

    The numbers are correct however and EA Digital has advanced in attracting subscribers to Origin as in fact all your competitors are doing but is good to remember that the growth of the market for casual games maybe be not infinite and to bet all their chips it may sound like the Titanic disaster - Gave to see the iceberg but the ship was too big to maneuver in time to avoid catastrophe.

    There are already a lot of market analysts getting accustomed to place the EA just like " hold "

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    The real queston is what will be book value of the company be in 2014.

     

    The user community has been subjected to what amounts to a fraud, however legal.

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    Anyone else think this guy has that 50's-60's sci-fi villan look?

     

    He does have a certain likeness to a villian in that picture.

     

    Well i suppose EA did technically steal our money when they sold us a broken game.

     

     

    images?q=tbn:ANd9GcTLwBYFeFwacWocqDcV3tg18ae267ab1bf1d44892b999ee02018f6.jpg

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    Those include claims that SimCity's always-online requirement is part of a DRM scheme ("It's not. People still want to argue about it. We can't be any clearer — it's not."

     

     

    Does it matter whether the always-online requirement is DRM driven or not? The fans didn't ask for it before and don't want it now. 

     

    EAxis could start improving its image by admitting this was a poor decision and stop insisting it listens to the fan base. Instead we get the exact opposite argument, one implying that most people wanted a "social experience" and critics are either too ignorant or biased to see this truth.

     

    Good luck winning hearts and minds with such logic.

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    As long as money will flow, nothing will change. This corporation still exist because millions of gamers still buy the crap... EVEN before it is made or finished! Just like condos...

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    I feel like EA still really doesn't understand their problems or they legitimately think saying something has more importance than reality. I'm so sick of their horrible PR... they need to scrap the whole honest mistake stuff and reevaluate literally everything they are doing. EA had become the what not to do company for sure.

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    Are we really the 'Worst Company in America?

    No, you're not, you're the worst company in the world (universe, perhaps?) and I'm sure that you will make sure that the award will be never given to any other company in this planet (or even probably, in the universe).

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    Many continue to claim the Always-On function in SimCity is a DRM scheme.  It’s not.  People still want to argue about it.  We can’t be any clearer – it’s not. Period.

     

    That is not the point. EA/Maxis had 1 year of warning from its fans who knew the "always - online" decision was going to fail. We knew it would fail and it failed far worse than anyone could have imagined. If they really did listen to feedback from fans who warned them for a year they could have avoided the SimCity Launch Disaster. Now, EA's/Maxis' legacy is tainted. And they made it even worse when they lied about the Glassbox (why it needed to be online etc. when it really was not necessary in the end). 

     

    MV71Web.gif

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    SimCity COULD be fun in multiplayer, but most people want to do their thing, not be always online.

    For it being a multiplayer game it not very interactive. I really don't feel like playing online other then you can buy power, water and the such or people can send you firetrucks/police.

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    In fact the title does not reflect very well the content of the post.

     

    You missed the the one where he blames people who hate gays on the hate of the company.

    • In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games.  This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America.

    That last one is particularly telling.  If that’s what makes us the worst company, bring it on.  Because we're not caving on that."

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    In fact the title does not reflect very well the content of the post.

     

    You missed the the one where he blames people who hate gays on the hate of the company.

    • In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games.  This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America.

    That last one is particularly telling.  If that’s what makes us the worst company, bring it on.  Because we're not caving on that."

    that's actually one of their few redeeming qualities

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