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Exception Reports

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  • Original Poster
  • Does anyone understand the Exception Reports that you get in you SimCity folder?

    I have a problem with one of my Cities in one of my regions. 2 seconds after the load of the city is completed the game crashes. I've tried removing my entire plugin folder to see if it was a plugin that caused the problem, but it didn't help. When ever my game crashes I get a new Exception Report but I don't understand it. If someone could help me to understand them I might find the problem and be able to solve it.
    All help is greatly appreciated.

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    try either posting  manually or a screen shot of the report49.gif...there are a few around whom can read the geek in the reports and maybe help you out19.gif

    i'm not one of them28.gif...i've yet to find the geek rosetta stone myself  15.gif

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  • Original Poster
  • This is the report:


    Exception time: 02/19/2006, at 16:22:17.
    Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
    Current thread ID: 3212 (0x00000c8c).
    Version information:
    Application/module path: C:\Program\Maxis\SIMCIT~1\Apps\SimCity 4.exe
    Application/module version name: SimCity 4
    Application/module version: 1.1.640.0
    System version: Windows NT 5.1
    System memory: 2048 Megabytes total, 2048 Megabytes free.

    Exception module:  C:\Program\Maxis\SIMCIT~1\Apps\SimCity 4.exe.
    Exception address: 0x006a5b2a. Section:Offset: 0x01:0x0029eb2a.

       EAX: 00000000
       EBX: 00000098
       ECX: 325f1a94
       EDX: 33b7deb4
       ESI: 327b1a50
       EDI: 07380514
       CS:EIP: 001b:006a5b2a
       SS:ESP: 0023:0012fc68  EBP:00000085
       DS:0023  ES:0023  FS:003b  GS:0000
       Flags: 00010246

    Loaded Modules
       Address          Size Module             Path
       0x00400000    8187904 SimCity 4.exe      C:\Program\Maxis\SIMCIT~1\Apps\SimCity 4.exe
       0x7c900000     729088 ntdll.dll          C:\WINDOWS\system32\ntdll.dll
       0x7c800000    1015808 kernel32.dll       C:\WINDOWS\system32\kernel32.dll
       0x77d30000     589824 USER32.dll         C:\WINDOWS\system32\USER32.dll
       0x77f10000     290816 GDI32.dll          C:\WINDOWS\system32\GDI32.dll
       0x77dc0000     700416 ADVAPI32.dll       C:\WINDOWS\system32\ADVAPI32.dll
       0x77e70000     593920 RPCRT4.dll         C:\WINDOWS\system32\RPCRT4.dll
       0x71ac0000      40960 WSOCK32.dll        C:\WINDOWS\system32\WSOCK32.dll
       0x71aa0000      94208 WS2_32.dll         C:\WINDOWS\system32\WS2_32.dll
       0x77c00000     360448 msvcrt.dll         C:\WINDOWS\system32\msvcrt.dll
       0x71a90000      32768 WS2HELP.dll        C:\WINDOWS\system32\WS2HELP.dll
       0x771a0000     679936 WININET.dll        C:\WINDOWS\system32\WININET.dll
       0x77a70000     610304 CRYPT32.dll        C:\WINDOWS\system32\CRYPT32.dll
       0x77b10000      73728 MSASN1.dll         C:\WINDOWS\system32\MSASN1.dll
       0x77110000     573440 OLEAUT32.dll       C:\WINDOWS\system32\OLEAUT32.dll
       0x774d0000    1298432 ole32.dll          C:\WINDOWS\system32\ole32.dll
       0x77f60000     483328 SHLWAPI.dll        C:\WINDOWS\system32\SHLWAPI.dll
       0x7c9c0000    8482816 SHELL32.dll        C:\WINDOWS\system32\SHELL32.dll
       0x73ee0000     376832 DSOUND.dll         C:\WINDOWS\system32\DSOUND.dll
       0x76b30000     188416 WINMM.dll          C:\WINDOWS\system32\WINMM.dll
       0x77bf0000      32768 VERSION.dll        C:\WINDOWS\system32\VERSION.dll
       0x5f220000     835584 OPENGL32.dll       C:\WINDOWS\system32\OPENGL32.dll
       0x5ff90000     135168 GLU32.dll          C:\WINDOWS\system32\GLU32.dll
       0x73730000     299008 DDRAW.dll          C:\WINDOWS\system32\DDRAW.dll
       0x73b90000      24576 DCIMAN32.dll       C:\WINDOWS\system32\DCIMAN32.dll
       0x75bf0000     135168 MSVFW32.dll        C:\WINDOWS\system32\MSVFW32.dll
       0x5d5b0000     618496 COMCTL32.dll       C:\WINDOWS\system32\COMCTL32.dll
       0x76370000     118784 IMM32.dll          C:\WINDOWS\system32\IMM32.dll
       0x773c0000    1056768 comctl32.dll       C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
       0x77b30000     139264 Apphelp.dll        C:\WINDOWS\system32\Apphelp.dll
       0x10000000     638976 ~df394b.tmp        C:\DOCUME~1\Patrik\LOKALA~1\Temp\~efaf32\~df394b.tmp
       0x5b270000     229376 uxtheme.dll        C:\WINDOWS\system32\uxtheme.dll
       0x746f0000     307200 MSCTF.dll          C:\WINDOWS\system32\MSCTF.dll
       0x76be0000      45056 psapi.dll          C:\WINDOWS\system32\psapi.dll
       0x76ed0000     245760 rasapi32.dll       C:\WINDOWS\system32\rasapi32.dll
       0x76e80000      73728 rasman.dll         C:\WINDOWS\system32\rasman.dll
       0x60940000     344064 NETAPI32.dll       C:\WINDOWS\system32\NETAPI32.dll
       0x76ea0000     192512 TAPI32.dll         C:\WINDOWS\system32\TAPI32.dll
       0x76e70000      57344 rtutils.dll        C:\WINDOWS\system32\rtutils.dll
       0x76c20000     188416 WINTRUST.dll       C:\WINDOWS\system32\WINTRUST.dll
       0x76c80000     163840 IMAGEHLP.dll       C:\WINDOWS\system32\IMAGEHLP.dll
       0x20000000    2924544 xpsp2res.dll       C:\WINDOWS\system32\xpsp2res.dll
       0x0ffd0000     163840 rsaenh.dll         C:\WINDOWS\system32\rsaenh.dll
       0x769b0000     733184 userenv.dll        C:\WINDOWS\system32\userenv.dll
       0x77fe0000      69632 secur32.dll        C:\WINDOWS\system32\secur32.dll
       0x75f20000      77824 cryptnet.dll       C:\WINDOWS\system32\cryptnet.dll
       0x76f50000     184320 WLDAP32.dll        C:\WINDOWS\system32\WLDAP32.dll
       0x4d550000     360448 WINHTTP.dll        C:\WINDOWS\system32\WINHTTP.dll
       0x722a0000      20480 SensApi.dll        C:\WINDOWS\system32\SensApi.dll
       0x73910000     851968 D3DIM700.DLL       C:\WINDOWS\system32\D3DIM700.DLL
       0x72cf0000      36864 wdmaud.drv         C:\WINDOWS\system32\wdmaud.drv
       0x72ce0000      32768 msacm32.drv        C:\WINDOWS\system32\msacm32.drv
       0x77bd0000      86016 MSACM32.dll        C:\WINDOWS\system32\MSACM32.dll
       0x77bc0000      28672 midimap.dll        C:\WINDOWS\system32\midimap.dll
       0x73eb0000      16384 KsUser.dll         C:\WINDOWS\system32\KsUser.dll
       0x77250000     643072 urlmon.dll         C:\WINDOWS\system32\urlmon.dll
       0x6d510000     507904 DbgHelp.dll        C:\Program\Maxis\SIMCIT~1\Apps\DbgHelp.dll

    Call stack:
    (Debug information (.pdb files) appears to be absent).
    0x0001:0x0029eb2a C:\Program\Maxis\SIMCIT~1\Apps\SimCity 4.exe.

    Stack data: (ESP is 0x0012fc64.gif
    0x0012fae8   00000000 009cb7d6 16400000 00000000 00000000 00008084 09400000 00000000
    0x0012fb08   00f07f3f 00000080 00000080 00000080 00000080 00000080 00f07fbf 00000080
    0x0012fb28   00000080 00f07f3f 00000080 00000080 00f07fbf 00f07fbf 00f07fbf 00f07fbf
    0x0012fb48   00000080 00000080 00000080 00000080 00f07fbf 00000080 00000080 00f07f3f
    0x0012fb68   00000080 00000080 00000080 00f07f3f 00000080 00000080 00000080 00f07f3f
    0x0012fb88   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fba8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fbc8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fbe8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fc08   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fc28   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fc48   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
    0x0012fc68   14053807 00186202 00040000 01000000 6ac06800 14053807 00000000 e0736a00
    0x0012fc88   00000000 a42b9b0d 18053807 d4f2a707 a2682500 05000000 2c000000 f6dcd301
    0x0012fca8   08fd1200 4800d101 03000000 bae6f288 c61d0000 00186202 00040000 00a4807c
    0x0012fcc8   4c94b400 04000000 2cfd1200 d0d2a6b2 09000000 00000000 00000000 63946a00
    0x0012fce8   05000000 18053807 d4f2a707 a2682500 05000000 18053807 902cb600 a2682500
    0x0012fd08   63217000 d4f2a707 01000000 14c05d32 05000000 252b7000 645ba20d 1a689566
    0x0012fd28   a2682500 01000000 05000000 74c05d32 74fd1200 acc15d32 1cc05d32 0f000000
    0x0012fd48   05000000 d40f6132 b33b7000 c805670d 14008101 d005670d 1cc05d32 54fd1200
    0x0012fd68   3cfe1200 d0f1a600 ffffffff a0fd1200 9ca98700 9f0b0000 3249cf01 14008101
    0x0012fd88   00000000 9405670d d005670d d405670d 18cf8001 2413a201 c8fd1200 00aa8700
    0x0012fda8   9f0b0000 3249cf01 14008101 f8fd1200 5d978700 dcfd1200 00000000 00000000
    0x0012fdc8   f8fd1200 70978700 14008301 14008101 00c0fd7f 92021200 00020000 00000000

    Instruction data: (EIP is 0x006a5b2a)
    0x006a5aaa   00 8b 74 24 10 8d 8e 10 02 00 00 c1 e1 04 03 c8 8d 54 24 20 89 4c 24 20 83 c7 1c 52 8b cf e8 d3
    0x006a5aca   d5 ff ff d9 44 24 14 d8 00 c1 e6 04 81 c6 01 10 00 00 8b cf d9 18 8d 44 24 20 50 89 74 24 24 e8
    0x006a5aea   b2 d5 ff ff d9 44 24 24 d8 00 5f 5e 5d d9 18 5b 83 c4 0c c2 08 00 8b 16 8b ce ff 92 a4 00 00 00
    0x006a5b0a   8b 4f 3c 8b 11 50 8b 44 24 28 8b 00 50 ff 52 78 8b 4f 3c 8b 11 50 89 44 24 24 ff 92 80 00 00 00
    0x006a5b2a   8b 10 8b c8 ff 52 34 8b 10 53 55 8b c8 ff 52 1c 0f bf c0 89 44 24 24 db 44 24 24 d8 0d a4 23 a8
    0x006a5b4a   00 d9 54 24 24 d8 1d 54 10 a8 00 df e0 f6 c4 05 7a 0a c7 44 24 24 00 00 00 00 eb 19 d9 44 24 24
    0x006a5b6a   d8 1d 28 12 a8 00 df e0 f6 c4 41 75 08 c7 44 24 24 00 00 80 3f 8b 5c 24 20 8b 16 6a 00 53 8b ce
    0x006a5b8a   ff 92 c8 00 00 00 0f b7 c0 89 44 24 20 8d 4c 24 24 db 44 24 20 43 51 8d 4f 1c d8 4c 24 28 89 5c

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    While we are waiting for the decode, let's see if we have decoded your stuff correctly:

    You went down with an ACCESS_VIOLATION in Simcity 4 either Deluxe or Rush Hour updated for the BAT at

    Exception address: 0x006a5b2a. Section:Offset: 0x01:0x0029eb2a. this virtual address.

    That is an indicaction of a few things associated with the memory layout.

    You either had an unresolved page fault, or the process tried to branch to a protected location outside its executable area.

    Your system is running Windows XP (NT 5.1) with 2GB (2048MB) memory and all of it is free(??). This is maybe a page fault trying to load the program. But you say the city was loaded. Besides, we see from the dump that there was something in memory. We are forced to conclude that this is maybe an Operating System problem of some kind.

    This raises some questions that can't be found on the dump.

    • When did you run the defragmentation program last?
    • Maybe this city is corrupt. Could you copy it to another folder and try to load it into a tile of the same size in a sandbox region (a region created by asking for a new region). If this crashes, the chances are your city has had a bad save. If you don't have a backup for it, it is gonesville.
    • How much empty space do you have on the disk SC's files are on (My Documents folder)? You can find this in the detail view of My Computer.
    • Are all your video, sound, system and directX drivers up to date?
    • How much virtual memory have you got allocted?
    • How big is your plugin folder. All these get loaded into memory and stay there.

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  • Original Poster
  • I haven't run defragmentation on this computer, it's 2 months old.
    I have 4Gb ram.
    The Harddrive has about 241 Gb free space.
    All drivers are up to date.
    My plugin folder is about 1,16 Gb
    I think my allocated memory is about: 5 076 569 Kb
    I will try to copy it to a diffrent region.
    Thanks for all help so far.
    EDIT: Tried copying into an new region, didn't work, I guess I have to face that the city is gone for ever. 8.gif

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    Well, it looks like an out of memory problem. Nothwithstanding your 4GB, XP will only allocate 2GB to user processes unless it is running as a server (Server 2000 or Server 2003).

    If that is the only city that does not run correctly, I am sorry to say that you are probably correct. You should probably delete the city from the region folder.

    Before you do that, however, run the defragmenter. This program creates very many file extents when saves are done because the city files are very large. so try the defragmenter before you give up on the city. You may want to run the deframentation process overnight.

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  • Original Poster
  • Thanks for all the help and suggestions, I will try that defragment thingy, if it doesn't work I will have to delete the city.

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    Date: 2/22/2006 6:27:24 AM
    Author: Alkaola
    i have a million of those minidump reports .... never solved the problem34.gif

    Then delete them. They take up usable disk space.

    I agree, an interpreted dump would be more useful, but you have to live with what you get. Unless you are an implementor their dump doesn't help very much.

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    Date: 2/22/2006 9:11:01 PM Author: N_O_Body
    Date: 2/22/2006 6:27:24 AM Author: Alkaola i have a million of those minidump reports .... never solved the problem34.gif
    quote> Then delete them.  They take up usable disk space. I agree, an interpreted dump would be more useful, but you have to live with what you get.  Unless you are an implementor their dump doesn't help very much.
    thanks for advise ... i will remove it quickly1.gif

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  • Original Poster
  • I tried the defragmentation thingy, no dice. So my hard work is lost for ever. I would like to thank everyone who tried  to help me.

    Bunnies for all: 35.gif35.gif35.gif

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