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Game Crashes Quickly After Loading.

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Just a few second after I load up my city, a get a message from Windows that the game has crashed, and when I click "ok" on the window, Cities Skylines instantly closes. I have attached the output and error logs.

error.log

output_log.txt

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I see this error which I haven't seen before.

Spoiler

TlsException: Invalid certificate received from server. Error code: 0xffffffff800b010a
  at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.validateCertificates (Mono.Security.X509.X509CertificateCollection certificates) [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.Handshake.Client.TlsServerCertificate.ProcessAsTls1 () [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.Handshake.HandshakeMessage.Process () [0x00000] in <filename unknown>:0 
  at (wrapper remoting-invoke-with-check) Mono.Security.Protocol.Tls.Handshake.HandshakeMessage:Process ()
  at Mono.Security.Protocol.Tls.ClientRecordProtocol.ProcessHandshakeMessage (Mono.Security.Protocol.Tls.TlsStream handMsg) [0x00000] in <filename unknown>:0 
  at Mono.Security.Protocol.Tls.RecordProtocol.InternalReceiveRecordCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
Rethrow as IOException: The authentication or decryption has failed.
  at Mono.Security.Protocol.Tls.SslStreamBase.AsyncHandshakeCallback (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
Rethrow as WebException: Error getting response stream (Write: The authentication or decryption has failed.): SendFailure
  at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0 
  at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0 
  at System.Net.WebClient.GetWebResponse (System.Net.WebRequest request) [0x00000] in <filename unknown>:0 
  at System.Net.WebClient.DownloadDataCore (System.Uri address, System.Object userToken) [0x00000] in <filename unknown>:0 
UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception)
CimToolsRushHour.v2.Workshop.Changelog:DownloadChangelog()
RushHour.LoadingExtension:OnLevelLoaded(LoadMode)
LoadingWrapper:OnLevelLoaded(UpdateMode)
<LoadLevelComplete>c__Iterator9:MoveNext()
LoadingManager:Update()

Looks to be something to do with Rush Hour. Try disabling the mod and see if it loads up fine without (disabling Rush Hour doesn't break the save, so you can test safely). It's also a good idea to test if you can start a new city fine or if you crash doing that too.

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  • Original Poster
  • Just now, Avanya said:

    Looks to be something to do with Rush Hour. Try disabling the mod and see if it loads up fine without (disabling Rush Hour doesn't break the save, so you can test safely). It's also a good idea to test if you can start a new city fine or if you crash doing that too.

    I can already start a new game just fine.

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  • Original Poster
  • 21 minutes ago, Avanya said:

    Looks to be something to do with Rush Hour. Try disabling the mod and see if it loads up fine without (disabling Rush Hour doesn't break the save, so you can test safely). It's also a good idea to test if you can start a new city fine or if you crash doing that too.

    So I tried loading the game twice now without Rush Hour, and each time I got this instead:

    image.thumb.png.3193665c2fe64963c1a3225529f69052.pngThey appear to be Cims all clamped together, but still animated. I can't select them or anything, and the menu music still plays.

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    I'm afraid I have no idea what causes that. Do you perhaps have an older version of the save to try and load. Since you have no problems with a new game it could be an issue with the save itself.

    If you don't have older versions of the save, I highly recommend you save as a new file from now on instead of saving over the same file each time. I add a number at the end, so I have Save1, Save2, Save3 and so on. You can then delete or move all but the last 5 out of the savegame folder as the game does slow down a bit if you have tons of save files in there. It's the best way to guard against a file getting corrupted and is handy to determine if something broke in the save. Instead of losing the whole thing, you'd just lose some progress. 

    It might be worth posting over in the official support forums as well and attach the same files as here. I think there's a little more activity there as well as a support rep. Hopefully someone has some idea of what's up and what you can do.

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  • Original Poster
  • 1 minute ago, Avanya said:

    It might be worth posting over in the official support forums as well and attach the same files as here. I think there's a little more activity there as well as a support rep. Hopefully someone has some idea of what's up and what you can do.

    I have already posted this issue in their days ago, yet still I haven't been given a solution there.

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    There's so many factors that play a role it can be really hard to pinpoint the issue of something. 

    Try turning off all mods except for these ones. They should be the only ones that can break your save (so no point in loading without them), so hopefully we can see if it's a mod acting up.

    • Unlimited Outside Connections
    • Network Extensions 2
    • 81 tiles
    • Loading Screen Mod (just leave that on for faster loading)

    I use all of those except Unlimited Outside Connections, so I can confirm they work. And as Unlimited Outside Connections is by BloodyPenguin, I'm pretty sure that's working too. Ignore that your city will get messed up with all the other mods missing and just don't save. It's just a test to see if it works at all with the minimum required mods.

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    Do what Avanya said, I just want to leave a note that I gave up on using Rush Hour because it seems to be branched out very far throughout the entire game and therefore can cause quite a bit of conflict. Next time just don't use it haha

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    In my experience Rush Hour is fine as long as you don't have a city that was saved while an event was happening. Events are broken now, so trying to load a city with an ongoing event doesn't go well. Other than that I haven't had any problems with it despite it needing an update.

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