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SC4 Devotion: Official Advice and Site Information Thread

Cyclone Boom

Note: This is the official Simtropolis support thread for SC4Devotion related technical issues.

Please see recent given advice/solutions first before posting a new concern.
For issues regarding registering an account on the site, you may wish to post here or contact @Tarkus who is a Site Admin over there.

Thanks! *:)

Message added by Cyclone Boom

37 posts in this topic Last Reply

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I wasn't trying to be rude. If you recall.

I said

On 4/21/2017 at 10:04 AM, ReshiramLover said:

Can you please hurry? Thank you.

I am lacking some dependencies that are over at SC4D that I need to download. Thanks

 

I said Thank You twice.

And as for the other sentence, I was just pointing it out. I wasn't accusing you of anything.

 

On 4/22/2017 at 4:26 AM, Tarkus said:

SC4D Admin here.  I have manually activated the account on the LEX, so you should be able to log in now.  Apologies for it taking a couple days, but I've been working overtime at two jobs this week, which means I've barely been home (aside from sleeping), while also preparing for an out-of-state trip, and have only just now seen this thread.

Manual account activation requires Admin privileges, and the rest of the Admin team has been spread a bit thin with real life as well.  Of the other three besides myself, one is building up a law practice, one is finishing up his master's degree, and the other is in the process of starting grad school.  The site owner is also quite busy in his life outside of the SC4 world, and except for emergency situations (i.e. database and server issues) and site finances, has largely left operations of the site to the four of us.  It may, for the foreseeable future, take us a few days to handle manual activations for LEX and/or SC4D Forum accounts.  We do apologize for any inconvenience this may cause, but thank those who are patient with us, as we try to balance our real world obligations with our continued, long-running passion for this community.

-Tarkus

Thank You.

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As has been reported by several users, the registration system for the SC4 Devotion Lot Exchange (LEX) has recently become non-operational.  The version of the CAPTCHA verification system that has been in use on the LEX was apparently discontinued within recent weeks, and unfortunately this change has effectively prevented new members from creating accounts and accessing the downloads.

Due to the fact that the LEX operates on custom software, removing and/or replacing the current broken CAPTCHA system will actually require a re-write of the software, a task that will require the assistance of our sole LEX developer.  Due to the demands of our developer's schedule outside of SC4 Devotion, we cannot give any estimate as to when the registration will re-open.

We apologize for the inconvenience, and hope to be able to serve the download needs of new members again very soon.

-Tarkus

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As of about an hour ago, with some trial and error, I managed to disable the outdated reCAPTCHA V1 references on my own, and LEX registration should once again be functional.  Thank you for your patience, and as always, should you have any issues with registration or login, please let us know either here or on our LEX Access thread over on the SC4 Devotion Forums, and our staff will do our best to help you promptly.

The related reCAPTCHA issues with the standard forum registration have also been resolved, and the forum now runs reCAPTCHA V2.  Our forum's Social Login feature, unfortunately, will stop accepting new unique users for the foreseeable future, as we have hit the cap for the free plan for the year since install.

-Tarkus

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Just wanted to give everyone here at ST a heads up that the LEX download section is presently unavailable, due to ongoing maintenance work with the software.  At present, much like NAM releases, we don't have an ETA for when the exchange will be back up and running, but we will keep everyone apprised of progress and any related news as needed. 

Apologies for any inconvenience, and thank you to everyone in advance for their patience.

-Tarkus

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Another update here--as of 12:01am Pacific Daylight Time (UTC-7), the LEX has been re-opened.  Most core functionality is in place, with some features coming back online in later phases.  Special thanks to CasperVg, our LEX Developer, for all his hard work in getting the exchange back up and running, with increased security.  His official announcement can be read here.

Thank you all for your patience during the downtime.

-Tarkus

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