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    Sim City Beta Testers: EA has a new way to oppress your playing experience!


    Bipin

    Electronic Arts is at it again. This time with an overzealous EULA. The company's resentment and bitterness towards their own customers manifests itself in treating beta players who fail to report bugs no differently than the bug abusers:

    "If you know about a Bug or have heard about a Bug and fail to report the Bug to EA, we reserve the right to treat you no differently from someone who abuses the Bug. You acknowledge that EA reserve the right to lock anyone caught abusing a Bug out of all EA products."

    Maybe EA hasn't come out with the best Sim City sequel, but there is no denying they've created the best oppressive regime simulator on the market.

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    rctshack

    Posted

    EA really is shooting themselves in the foot. They are doing everything to makes positive propaganda when in all reality we just want to see this game in action and know answers. It's sort of backfiring and we are all seeing a unrealistic small game and a big dumb company trying to tell us what our opinions should be on it. Most of us just want answers and visual preview of a game that comes out soon and possibly want to pre-order, but they are keeping too much sealed tight and that's a huge questions mark as to why.

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    Tysons4

    Posted

    i want this game to be perfect when it comes out... report your bugs, please!

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    Hellken

    Posted

    To be fair, BETA testing is to test the game for bugs. BETA testers must be responsible.

    With only 1 hour of testing time for the BETA, that is not enough time to find bugs in the game.

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    A Nonny Moose

    Posted

    i want this game to be perfect when it comes out... report your bugs, please!

    Well, my friend, I've been in the software game for something like 50 years, and I've yet to see anything, even a critical security app that was perfect on version 1.0, or even later.

    Don't get your hopes up.

    And from this kerfuffle, I am guessing that EA's lawyers know nothing about information technology and are now running scared.

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    rohirrimelf

    Posted

    Is there a special forum to report bugs or is it open to everyone on the web?

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    Cyclone Boom

    Posted

    This is unbelievable. Firstly, how can we possibly identity bugs when:

    a) We have no prior experience of playing the game.

    b) We can't be sure if it's a bug or an intended feature.

    c) The beta isn't a full, unrestricted version of the final software.

    Surely they should accept and be thankful for any bug reports from potential customers. At the end of the day, shouldn't the primary bug testing be done behind the scenes, by their own staff? Any external reports should be used to back up their own knowledge – in essence, a two way system.

    By the sounds of this agreement, they are leaving the majority of the testing to us. But for them to know if bugs have been ignored, they must first know what the bugs are themselves. Then, to know if they have been deliberately unreported, well...

    It just simply doesn't add up.

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    Hellken

    Posted

    i want this game to be perfect when it comes out... report your bugs, please!

    With just 1 hour to test it's hardly enough time to test out the game. Not to mention the fact that we are dealing with a "soft" release with a lot of restrictions. It's not fair for the BETA testers. They do not even have the full software with them.

    By the way, this is probably a perfect time to test how well EA's servers will handle server shut downs and internet outages. I can only imagine how chaotic that will be once the game is released.

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    Harlequin_666

    Posted

    "With just 1 hour to test it's hardly enough time to test out the game"

    Especially since the most important thing about reporting a bug, is the steps to reproduce it.

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    pyanodon

    Posted

    Funny thing is people on official foruns find that OK and see no problem. LOL

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    Decius

    Posted

    Then again they had this EULA with BF3 beta and I didnt give a flying foque =O

    They are right tho, test or gtfo, but All EA product ban is a bit severe. Best way to lose costumers fast if they enforce it strictly.

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    TonkaOne

    Posted

    Well folks, looks like SimsCity 4 will be with us for many more years to come.

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    NCGAIO

    Posted

    -----------

    How do they find out if someone knew about a bug but did not report it? Psychics?

    The intention behind this seems to be to inhibit negative comments in other sites about the flaws of the game.

    No surprise coming from those who come.

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    A Nonny Moose

    Posted

    Let's face it. This is some kind of sham. A Beta test requires proper access to more than just the binary. You can't report a bug if it is not one, and you can't really be sure without the proper instrumentality.

    For someone who asked earlier, one hopes that alpha testing has been done with the integrated package by EA/Maxis personnel other than the developers. A Beta or exposure test is usually to see if the selected testers from outside the company can find any problems and report them. A one hour test is not long enough to even learn enough about the game to really spot anything and document it.

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    katherman111

    Posted

    Why does EA treat their customers like animals? at least a basic sort of respect and politeness is welcome since we're testing out this expensive, overcommercialised piece of Sh*t!

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    metarvo

    Posted

    Depressing. This makes me all the more glad that I absolutely will not be beta testing this game. So, if I read this right, you can end up banned from the beta all EA products just because a bug doesn't happen to rear its ugly head during your test, meaing no report was made? I mean, how are they going to know if you have had a bug occur or not? This kind of stuff makes me think the whole game is a bug. What is the value of even buying EA products that you can get banned from if you're going to take a chance testing this beta? Man, oh, man.

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    A Nonny Moose

    Posted

    A very good point. The vague wording in the EULA for the beta makes is utter garbage. It would be chucked by any master at law before any action could be got to court. If EA banned you on that basis you could sue them to recover every licence fee you paid for tha games that were banned. A dangerous ploy for EA to publish such in such a litigious place as the U.S.

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    MandelSoft

    Posted

    OK, now they are really asking for this game to fail. Scare people of with possible banishment if you report a bug? That's like taking away all of someone's books when he reports a printing error. My hopes for this game has not reached rock-bottom (and it was already very low).

    It's funny that the one thing EA tries to benefit from, namely the internet and an online community, can also form a threat to the business, since the nasty details about things like ridiculous EULAs and undesired features are publicly available on the internet...

    EA, you have surprised me again in your ignorance and harshness. No wonder people were suggesting EA is evil...

    Best,

    Maarten

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