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      Please help us for July   06/30/2017

      This month we're hoping for a little bit of a boost this month or next, in addition to covering the regular bills, we could benefit from some hardware upgrades. STEX Collector's Set gifts can now be sent to you via digital download as well as regular mail if you wish! Every donation dollar goes toward keeping Simtropolis online and humming along. Your contribution counts! Hardware Upgrades As our website community software improves with more and more features, and as we bolt on additional features such as chat, the increased load to handle all these new toys is taking the server a bit to task. You may have noticed that we'd been forced to temporarily disable the chat as we worked out allocating resources for more optimal performance. Following this, we've applied a number of 'soft' changes such as caching options and experimented with server configurations (nginx as proxy, for example), so the hardware aspect is also an area we'd like to focus on. The last time we upgraded hardware was back in 2012, prior to the release of SC13. Your contribution means a lot! Your donation will go toward helping us to 1.) migrate to a newer server or 2.) at least get some ram/cpu/storage updates and any other infrastructure hardware or services. Donate and Get a Gift or Donate Any Amount Thanks so much! - Dirktator & The Admins
Akallan

Update: Site Issues Now Resolved!

20 posts in this topic

Hello everyone,

I just commented in this area because I first encounter a serious problem that needs to be taken into consideration quickly: Simptropolis bug and I find myself on accounts at other players.

Tonight, I logged in to my Simtropolis account, I did what I had to do and I left on other websites. Back on Simtropolis, I found myself on the account of another player instead of mine (I will not mention his name here). At first I thought it was nothing serious and I updated the page and it was all good.

Then, same story, but this time I arrive on the account of the Webmaster, and even while updating I was connected to his account and if I wish I can read all these messages, do all the actions I want (I read no message and I immediately stopped the connection from ST, believe it or not). I have now come to tell you about this problem, it needs to be resolved as soon as possible, I can not accept to be logged into an account of another player, I risk problems on my behalf, and it also means That other players may have the same problem as me and end up on my account unintentionally.

This is a proof that I was on the wrong side tonight, without trickery:

 

ST Bug.jpg

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Thank you for responsibly bringing this to our attention. It's a very serious issue which we're aware of, and are working towards a solution.

We believe it to be caused by a server config change, and was first noticed as of 16:30 EDT today (1 hour ago).

Dazzyls and huzman like this

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Same thing here - was trying to respond to some pms and saw that my profile pic became korver. I logged out after that (I'm using I.E. 11.0.43 if that helps narrow the fault)

Cyclone Boom likes this

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OK, thanks for the additional confirmations. If anyone else notices this occurring, please post below, with or without details of the account you've inherited. Also if you were able to access more than one page in the process, and where you were visiting at the time.

This will help to give a clearer indication of the scale and extent of the issue.

Or alternatively, feel free to vote in the above poll.

Thanks again.

huzman likes this

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1 minute ago, ilikehotdogsalot said:

Same just happened to me! It had me logged into your account, Cyclone Boom.

:O

As in right now?

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Update

Dirk has implemented a change to the server configuration which aims to resolve the issue.

Please continue to let us know if you still notice it occurring, as we're looking for sufficient evidence to prove this is no longer present.

As a result, the poll has been reset.

huzman likes this

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Thru the whole weirdness I've remained me. Once I read the initial post here I just went afk for the most part.

Cyclone Boom and huzman like this

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1 hour ago, Cyclone Boom said:

:O

As in right now?

Just before I posted, yep! Had to log out and login back into my account to make the post! I saw that I had a notification (don't usually get any) and realized that I was logged into yours. Hopefully the problem is fixed!

Cyclone Boom likes this

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I have some problems yesterday with Simtropolis site and another, I think this is an Internet global ...

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[[Template forums/front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template forums/front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] [[Template forums/front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

Looks like something is still seriously mangled.

 

huzman likes this

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front/topics/postContainer is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] 

Looks like something is still seriouusly mangled.

huzman likes this

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25 minutes ago, Dirktator said:

This should be rectified.

All working for me I can confirm!

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I can't send any personal message to someone and it's written that person cannot receive personal messages. What's this problem? 

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Posted (edited)

47 minutes ago, PHBSD said:

I can't send any personal message to someone and it's written that person cannot receive personal messages. What's this problem? 

With the presence of the session bug, all staff communications were suspended as a precautionary measure, and this will shortly be re-enabled.


EDIT: This has now been restored.

It wasn't feasible to disable PMs sitewide since it can only be done on an individual basis per user.


  Edited by Cyclone Boom
mattb325 likes this

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