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      Please help us for July   06/30/2017

      This month we're hoping for a little bit of a boost this month or next, in addition to covering the regular bills, we could benefit from some hardware upgrades. STEX Collector's Set gifts can now be sent to you via digital download as well as regular mail if you wish! Every donation dollar goes toward keeping Simtropolis online and humming along. Your contribution counts! Hardware Upgrades As our website community software improves with more and more features, and as we bolt on additional features such as chat, the increased load to handle all these new toys is taking the server a bit to task. You may have noticed that we'd been forced to temporarily disable the chat as we worked out allocating resources for more optimal performance. Following this, we've applied a number of 'soft' changes such as caching options and experimented with server configurations (nginx as proxy, for example), so the hardware aspect is also an area we'd like to focus on. The last time we upgraded hardware was back in 2012, prior to the release of SC13. Your contribution means a lot! Your donation will go toward helping us to 1.) migrate to a newer server or 2.) at least get some ram/cpu/storage updates and any other infrastructure hardware or services. Donate and Get a Gift or Donate Any Amount Thanks so much! - Dirktator & The Admins
Bloggo

Facebook Sign In Borked [Resolved]

10 posts in this topic

Hi this is Ghosty20 I am having to write this post on a new account via Google, as it seems that trying to sign in via Facebook is completely broken keeps telling me something went wrong and not sure why..

Thank you for all for the help I am now able to log in via FB now which is very cool thank you.. :D

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Same problem here, but I logged in just using the username and password. Doesn't look like a big problem, so I think it's going to be back soon :)

CorinaMarie likes this

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Thanks for the report.

External services are known to occasionally drop out or throw errors. As far as I'm aware, there's been no recent site updates or on-site changes to the logins.

Can anyone confirm this is still an issue 3 days later?  And if so, are there any specific error codes?

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Not sure if its related, I use facebook logins on my site and while I don't use JFBConnect software the company did put out a blog  about how a Facebook change is causing login problems for users

https://www.sourcecoast.com/blog/facebook-authentication-breaking-change-jfbconnect-v7-2-0

I made the recommended changes in my facebook developer account and I assuming as the last few people to login over at CB used facebook logins to do so, that it solved the problem.

-catty

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Posted (edited)

It is still broken, the error I get when I try to use FB to login I get the following error " Something went wrong. Please try again. " So not sure what to do other than to use my Google+ login for now, just have to catch up on my post count.. :D


  Edited by Bloggo

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@catty-cb

Thanks for that info. It sounds very promising as the likely culprit. If Facebook have upgraded their systems, it makes sense how the old method may no longer function. Especially given how backwards compatibility tends to be a low priority nowadays (mainly for security reasons).

Since social logins are a core feature in the the ST software, it's likely IPS (the devs) are aware of this and already working on a fix. Or if not, we'll be sure to notify them of this.

 

18 hours ago, Bloggo said:

So not sure what to do other than to use my Google+ login for now, just have to catch up on my post count..

This isn't a solution, however:

If you'd like, it's possible to merge your previous account with this current one. Doing so would transfer all the posts & rep, reassigning them to your new profile.

Bear in mind this process is irreversible, and @ghosty20 would be deleted. Though it may be possible to change @Bloggo to use that display name. The only visible difference would then be the registration date and the user ID number.

Rest assured, we will explore a fix to the Facebook issue, but just wanted to throw this out there as an option. *;)

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Thank you but think I will just start again using G+, had to use FB after losing my  email and PW login years ago, can't even remember my name from way back then.. :)

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@ghosty20

On 21/04/2017 at 5:31 PM, Bloggo said:

[EDIT]

Thank you for all for the help I am now able to log in via FB now which is very cool thank you.. :D

A bug-fixing patch was applied to the site, and glad to hear it's now working again. *:8)

catty-cb likes this

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